Comfort Inn Lancaster at Rockvale

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Lancaster at Rockvale

Premium bedding, pillowtop beds, desk, blackout drapes
Fitness facility
Exterior
Lobby
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
24 South Willowdale Drive Rout, Lancaster, PA, 17602
  • Rockvale Outlets
    1 min walk
  • American Music Theatre Lancaster
    7 min walk
  • Amish Farm and House
    10 min walk
  • Lancaster, PA (LNS)
    24 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Lancaster at Rockvale

Lancaster hotel with free breakfast, connected to a shopping center
A 24-hour front desk, express check-out, and a lobby fireplace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and multilingual staff are onsite.
Comfort Inn Lancaster at Rockvale offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

32-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn Lancaster at Rockvale is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Shopping mall
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must provide license plate number at check-in to reserve onsite parking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 11.10 per day

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 11.10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Lancaster
Holiday Inn Express Lancaster Rockvale
Comfort Inn Lancaster Rockvale Outlets Hotel
Holiday Inn Express Rockvale
Holiday Inn Express Rockvale Outlets
Holiday Inn Express Rockvale Outlets Hotel
Holiday Inn Express Rockvale Outlets Hotel Lancaster
Holiday Inn Express Rockvale Outlets Lancaster
Rockvale Lancaster
Holiday Inn Express Lancaster Rockvale Outlets Hotel
Comfort Inn Rockvale Outlets Hotel
Comfort Inn Lancaster Rockvale Outlets
Comfort Inn Rockvale Outlets
Comfort Lancaster At Rockvale
Comfort Inn Lancaster at Rockvale Hotel

Comfort Inn Lancaster at Rockvale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 538 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 97 out of 1004 reviews" "
Rating 4 - Poor. 36 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Disliked: Amenities
dated, horrible coffee, thin walls, sticky floors
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hav someone call me please about stay
The female employee that checked us in wad awesome! Breakfast in morning was a dissapointment. Sausage links were burn't to a crisp. Was a alot of new help different from previous stay Grass was being cut when we arrived. Next morning our car was covered with grass clippings. I had car detailed b4 trip No excuse for that. Had 2 hav it cleaned soon as we got home Don't plan to stay again. Asked 4 someone 2 contact me but they didn'
Stayed 2 nights in Sep 2024

6/10 Okay

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the fact that the handicap bathroom had a bathtub instead of a walk-in shower, I would’ve appreciated a mirror over the desk to be used as a dressing table.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael, North Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
We felt safe and the rooms were clean.
Stayed 2 nights in Sep 2024

4/10 Poor

harry

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
no room service
Stayed 2 nights in Sep 2024

4/10 Poor

Deanne

It was dirty and you had to ask for clean towels and wash rags and still didn’t get them pool was broke halls were dirty and our tub leaked
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great mattress
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark, Dripping Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and peaceful
Stayed 1 night in Sep 2024

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff associates were friendly. The breakfasts were very good. The bed was very comfortable. The carpet in the room needed to be shampooed, as it dirtied the bottoms of my bare feet. The shower/tub needed grab bars and an in-tub mat. I requested a tub seat, and the one that was provided was old, wobbly and unusable. The walls in the room could have used some wall decorations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The ants in the room although they sprayed when I told them
Stayed 1 night in Aug 2024

10/10 Excellent

Yakov

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were extremely fortunate to find this. It’s a great location for visiting the Amish country.
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Liked having easily accessible room. Cleanliness, friendly staff. Room smelled musty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Diane, jersey city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They no longer provide maid service but whatever you need you can get from the front desk. For me this was acceptable
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Stayed 1 night in Aug 2024

10/10 Excellent

SMOKEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stay was adequate, clean, friendly desk assistant, but- hallway doors do not keep hallway noise out. Can hear all doors slamming, hear voices in hall like nothing blocking. Also air conditioning in room was very noisy and came on and off so frequently it was keeping us awake
Stayed 1 night in Aug 2024

8/10 Good

Dyane, Southampton

Stayed 3 nights in Aug 2024

10/10 Excellent

Joyce

Traveled with family
Liked: Amenities
The breakfast was excellent. The room was well kept, and the beds comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness
Stayed 1 night in Aug 2024