The Orleans Hotel & Casino

3.5 star property

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December 2024
January 2025

Photo gallery for The Orleans Hotel & Casino

42-inch flat-screen TV with cable channels, TV, pay movies
Outdoor pool
Lobby
Exterior
4 bars/lounges, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Hot Tub
    Hot Tub
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
4500 W Tropicana Ave, Las Vegas, NV, 89103
  • Orleans Arena
    1 min walk
  • Allegiant Stadium
    3 min drive
  • Casino at the Rio All-Suite Hotel
    4 min drive
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    13 min drive

Room options

Strip View 2 Queen Beds Non Smoking

  • 446 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 900 sq ft
  • Sleeps 4
  • 1 King Bed

Strip View 1-Bedroom Executive Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

Strip View 1 King Bed Non Smoking

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

Pool View 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Mountain View 1 King Bed Non Smoking

  • Sleeps 3
  • 1 King Bed

Mountain View 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Pool View 1 King Bed Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Orleans Hotel & Casino

Las Vegas resort close to Allegiant Stadium
This resort features 10 restaurants, a full-service spa, and a casino. Valet parking is free. Additionally, an outdoor pool, 4 bars/lounges, and a fitness center are onsite.
The Orleans Hotel & Casino offers 1886 accommodations with laptop-compatible safes and hair dryers. 42-inch flat-screen televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and refrigerators can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa Orleans has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, The Orleans Hotel & Casino features an outdoor pool and a spa tub. Dining is available at one of the resort's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and a poolside bar.

This resort offers access to a business center and meeting rooms. Event facilities measuring 39999 square feet (3716 square meters) include conference space. This family-friendly resort also offers a casino, a children's pool, and a fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

The Orleans Hotel & Casino has designated areas for smoking.

TGI Fridays - This restaurant serves lunch and dinner. A children's menu is available.
Big Al's Oyster Bar - This restaurant serves lunch and dinner. Open daily.
Bailiwick - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Subway - Onsite family restaurant. Open daily.
Fuddruckers - Onsite family restaurant. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bailiwick
  • Big Al's Oyster Bar
  • Fuddruckers
  • Subway
  • TGI Fridays

Things to do

  • 2,443 slot machines
  • 60 gaming tables
  • Arcade/game room
  • Bowling alley
  • Casino (137,000 square feet of space)
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free crib
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,999 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The name on the reservation must match the name on the guest's photo identification provided at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay
  • Resort fee: USD 44.06 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 20 per stay
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

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The Orleans Hotel & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 4354 out of 9013 reviews" "
Rating 8 - Good. 2452 out of 9013 reviews" "
Rating 6 - Okay. 1179 out of 9013 reviews" "
Rating 4 - Poor. 522 out of 9013 reviews" "
Rating 2 - Terrible. 506 out of 9013 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

JONATHAN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice experience.
Stayed 3 nights in Aug 2024

6/10 Okay

Nicole

Traveled with partner
Liked: Cleanliness
The hotel had many restaurants and entertainment options
Stayed 3 nights in Aug 2024

8/10 Good

james

Liked: Staff & service
good sportsbook, looks a bit rundown
Stayed 3 nights in Aug 2024

6/10 Okay

Vanessa Marie

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay with our family. Check in was easy as well as checkout. No issues other than the sink in our room wouldn’t drain properly.
Stayed 2 nights in Aug 2024

10/10 Excellent

JOANNE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and Easy Check In
Stayed 1 night in Aug 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is my second time staying here. Nice hotel, friendly staff, theater and bowing alley. I just wished there was a microwave and fridge in every room without having to pay extra.
Stayed 2 nights in Aug 2024

4/10 Poor

Lynette

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Dennen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fun stuff for the family, we went bowling watched a movie ate at a few places and was able to gamble while the kids were upstairs.
Stayed 4 nights in Jul 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Officer Trish at the Guest Room Key check was soooooo friendly. lol team members were so nice.
Stayed 7 nights in Aug 2024

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Got charge for mini fridge but they never brought it to room!
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service
Med
Kinda didnt like they had no microwave,fridge or coffee maker in room
Stayed 3 nights in Aug 2024

10/10 Excellent

moani

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip with spouse. Nice get away. Good restaurants, nice clean pool. Not to crowded. Nice atmosphere. Not far from strip
Stayed 2 nights in Aug 2024

10/10 Excellent

mo, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
The service and attention to detail was much appreciated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it clean and decent
Stayed 2 nights in Aug 2024

10/10 Excellent

Michaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at The Orleans and we had a really nice trip. We couldn’t help but notice the cleanliness of the hotel, the friendliness of the staff and the many amenities that the property has to offer. It’s a kid friendly hotel as there is a bowling alley, an arcade, a movie theater, an arcade and a play area. We also quite surprised at the size of the casino floor as it kept going and going! Our hotel room was simple enough, but for three ladies sharing the room while getting ready to attend a wedding, we all commented on how wonderful the water pressure was in our shower. Most excellent! We also have to give a shout out to our bell hop and valet attendant, Joe. He was very sweet, funny, charming and engaging. He needs a raise!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Cibra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very old. I did like it had some other options rather than the casino for activities. The rooms are very outdated and beds very uncomfortable. Upgraded to VIP status and the only thing changed was a better view. I would have preferred a more comfortable bed.
Stayed 5 nights in Aug 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Bryan

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Backed up shower. Hidden check in fee on kiosk. Rundown room.
Stayed 2 nights in Aug 2024

8/10 Good

Verdie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orleans is my chosen hotel when in Las Vegas. Beautiful, clean, fabulous staff, and many options for food and drink.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you walk in this hotel there is an overpowering stench of cigarette smoke. The food court has limited options. We choose Fuddruckers for a 1/2 pound burger . I ordered to go and when we got into ourroom to eat , the burger was very under cooked and not edible . The beds were uncomfortable and had no cushion . There are no blankets or comforter bedding, only sheets and a thin throwblanket in between that smelled like bleach? We were woken up to a knock at the door @9;00 to let us know checkout was in an hour . Which we were informed at check in the time was 11:00am .. Nether the less we will never stay at this location in the future
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2024