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Chetzeron

4.0 star property

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Photo gallery for Chetzeron

Outdoor pool, pool umbrellas, sun loungers
Junior Suite | Premium bedding, minibar, in-room safe, desk
Reception
Exterior
Free daily local cuisine breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Pool
  • Spa
  • Laundry

Explore the area

Map
3963 Crans-Montana, chemin de Cry d'Er 9 - Sur la Montagne, Lens, VS, 3963
  • Montana - Cry d'Er Gondola
    ‪20 min drive‬
  • Crans-Cry d'Er Gondola
    ‪22 min drive‬
  • Funitel Violettes-Plaine morte
    ‪33 min drive‬
  • Sion (SIR)
    ‪36 min drive‬

Room options

Room (Small Nord)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, Corner

Deluxe Room, Corner | Premium bedding, minibar, in-room safe, desk

Deluxe Room, Corner

  • 409 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Valley)

Superior Room (Valley) | Premium bedding, minibar, in-room safe, desk

Superior Room (Valley)

  • 318 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

Crans Ambassador

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
4.6 out of 5, Wonderful, (99)
The price is $638
per night
$669 total
includes taxes & fees
Mar 8 - Mar 9
Crans Ambassador

About this property

Chetzeron

4-star Lens hotel with heated floors
Ski into Chetzeron, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a steam room.
Chetzeron offers 16 accommodations with minibars and safes. Beds feature premium bedding. 120-cm flat-screen televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy mountain biking and hiking. After a day on the snow, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, which include a steam room. Chetzeron helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Chetzeron is a smoke-free property.

A complimentary local cuisine breakfast is served each morning between 8:00 AM and 10:30 AM.
Chetzeron - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 6 miles (CHF 20 per day)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chetzeron

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's books
  • Children's games
  • Children's toys
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heated floor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 150.0 per day
Cribs (infant beds) are available for CHF 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 20 per day (32808 ft away)
  • Crib (infant bed) fee: CHF 75.0 per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Chetzeron Hotel Crans-montana
Chetzeron Crans-montana
Chetzeron Hotel Lens
Chetzeron Hotel
Chetzeron Lens
Chetzeron Lens
Chetzeron Hotel
Chetzeron Hotel Lens

Chetzeron Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and the staff could not do enough for you
Stayed 1 night in Jul 2024

10/10 Excellent

Géraldine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2022

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special place
A really spectacular hotel sitting high over Crans-Montana. Beautifully done with sensational attention to detail in all the finishes and design. Breathtaking foyer / bar area, outside deck and rooms are large, and really well equipped. The service is world class, and the whole experience is just fantastic. Will go again - both in winter and summer - spectacular!
Stayed 2 nights in May 2021

6/10 Okay

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zen
Super zen with amazing view
Stayed 2 nights in May 2020

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing modern boutique hotel in the mountain. You access directly via ski (the hotels pick up your language at the departure) You can watch the sunset over the Alps from the outdoor jacuzzi. Amazing !!! Breakfast is delicious, don’t miss the pancakes. Rooms are simple with amazing view on the slopes / mountains. If you like the mountain and modern architecture...you cannot miss this place !
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Road trip
Great hotel with amazing views.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely stunning
High quality, great breakfast, stunning location. We travelled with a toddler and a baby and managed to have a wonderful experience
Stayed 2 nights in Dec 2017

10/10 Excellent

Shahriar, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated with maximum level of class
The hotel includes adventure. If you are up for going to a hotel 2000m in the mountains and falling in love with the interior, design, and views then go for it. The staff treat you like a president they go the extra mile to make you feel the best that you can. Everything is high class prefect quality, from food, shampoo, orange juice (hahah), etc... The pool sauna are experienced you would want to have in your life. This hotel has become my number 1. Huge thanks to Ramin!!!
Stayed 1 night in Dec 2017

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in an amazing location!
A very pleasant surprise in a unique location. A the top of the mountain with incredible views. There is no direct access via automobile. You must be picked up by hotel staff or take the gondola to reach the property, but it is well worth it. Incredible 360 views of the mountains all around and down to the picturesque town below. The room design is simple clean and with attention to every detail.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jedes Jahr geniessen wir 2 Nächte im wunderbar gelegenen Chetzeron. Die Angestellten sind ausgesprochen freundlich und das Ambiente ist einzigartig.
Stayed 2 nights in Feb 2023

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres belle hôtel. super séjour dans un hôtel design et dans un décor fabuleux. Seul bémol, la température de la piscine, trop froide pour être agréable.
Stayed 1 night in Apr 2021

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sublime
Cet hôtel propose une expérience unique perdue aux milieux des pistes. Un des plus beaux hôtels que j’ai eu l’occasion de faire mais surtout un des plus beaux moments de ma vie ! Merci bcp
Stayed 3 nights in Mar 2021

10/10 Excellent

Joëlle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectaculaire !
Stayed 1 night in Jan 2021

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einzigartig! Einfach top!
Grandioses Hotel an einzigartiger Lage, top Aussicht, leckeres Frühstück, freundliches Personal. Jederzeit gerne wieder.
Stayed 1 night in Sep 2020

10/10 Excellent

Maik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super modernes Hotel
Wir hatten ein paar sehr schöne Tage im Chetzeron Design Hotel. Der Ausblick aus dem Zimmer...einfach nur atemberaubend. Das Personal im Hotel ist super Nett und kümmert sich um alle Belange. Den einzigen kleinen Kritikpunkt den wir haben, das Personal an der Seilbahn ist absolut unfreundlich und könnte mal eine wie behandle ich Kundenschulung bekommen.
Stayed 3 nights in Aug 2020

10/10 Excellent

NicoleCyril, Neuchâtel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le plus bel endroit du monde !!! C’était magique....
Stayed 1 night in Jun 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Aurélie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!
Stayed 1 night in Oct 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbare Auszeit in bemerkenswerter Umgebung
Ein ausserordentlich gut durchdachtes Design, das sich durch die ganze Architektur und die Einrichtung zieht. Es wurde an alles gedacht. Als Jammern auf hohem Niveau könnte ich anfügen, dass im SPA Bereich ein Ruheraum fehlt, und das Hamamm eine Duftnote (ein Alpenkraut vielleicht) verdient hätte. Aber sonst wirklich ein rundum gelungener Ausflug, abgerundet mit einem sehr feinen Abendessen mit lokalen Produkten. Wir kommen gerne wieder.
Stayed 1 night in Oct 2019

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incontournable a Crans
Week end en famille (3 enfants). deux chambre que l'on nous a proposé cote à cote. Dès la réservation l'hôtel a téléphoné pour nous proposer de venir nous cherche a la station a notre arrivée. Piscine sur le toit avec bulle en dessous sauna et Hammam. Le restaurant est excellent avec une belle carte de vins, le service est agréable.
Stayed 3 nights in Oct 2019