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Hello Lisbon Rossio Collection Apartments

4.0 star property

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Photo gallery for Hello Lisbon Rossio Collection Apartments

Front of property - evening/night
Property grounds
Front of property - evening/night
Superior Studio | Living area | TV
Apartment, 2 Bedrooms | Living area | TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calçada do Carmo, 43, Lisbon, 1200-090
  • Rossio Square
    1 min walk
  • Santa Justa Elevator
    4 min walk
  • Carmo Convent
    4 min walk
  • Lisbon (LIS-Humberto Delgado)
    28 min drive

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living room | TV

Superior Apartment, 1 Bedroom

  • 592 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms (3 bathrooms)

Apartment, 3 Bedrooms (3 bathrooms) | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Apartment, 3 Bedrooms (3 bathrooms)

  • 861 sq ft
  • City view
  • Sleeps 8
  • 3 Queen Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room dining

Apartment, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Superior Studio

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, in-room safe, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • 645 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 1 Double Bed

View all photos for Small Studio

1 bedroom, in-room safe, soundproofing, iron/ironing board

Small Studio

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Room

Residentas Aurea

Kitchen
Free WiFi
Air conditioning
Toys/Games
4.9 out of 5, Exceptional, (631)
The price is $173
per night
$254 total
includes taxes & fees
Dec 7 - Dec 8
Residentas Aurea

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hello Lisbon Rossio Collection Apartments

4-star apartment in Lisbon Old Town
Along with laundry facilities, this smoke-free apartment building has express check-in and express check-out. WiFi in public areas is free. Each apartment features a kitchenette with a refrigerator and a microwave, plus free WiFi and a TV with cable channels. A sofa bed, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Housekeeping is not available.
Hello Lisbon Rossio Collection Apartments offers 20 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 4-star apartment have kitchenettes with refrigerators and microwaves. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Cable television is provided.

Hello Lisbon Rossio Collection Apartments features laundry facilities, express check-in, and express check-out. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hello Lisbon Rossio Collection Apartments is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Crib: EUR 10 per day

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 9:00 AM for a fee: EUR 9 for adults and EUR 9 for children

Bedrooms

  • Bedroom
  • Sofa bed

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Safe

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 20 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 30.00 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Registry Number: 36284/AL, 36285/AL, 36298/AL, 36299/AL, 36300/AL, 36301/AL, 36304/AL, 36305/AL, 36306/AL, 36307/AL, 36315/AL, 36317/AL, 36318/AL, 36319/AL, 36320/AL, 36290/AL, 36293/AL, 36294/AL, 36296/AL, 36295/AL.

Property is also known as

Hello Lisbon Rossio Apartments Apartment
Hello Rossio Apartments Apartment
Hello Lisbon Rossio Apartments
Hello Rossio Apartments
Hello Lisbon Rossio Collection Apartments Apartment Lisbon
Hello Lisbon Rossio Collection Apartments Apartment
Hello Lisbon Rossio Collection Apartments Lisbon
Hello Lisbon Rossio s
Hello Lisbon Rossio Collection Apartments Lisbon
Hello Lisbon Rossio Collection Apartments Apartment
Hello Lisbon Rossio Collection Apartments Apartment Lisbon

Hello Lisbon Rossio Collection Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 568 reviews" "
Rating 8 - Good. 219 out of 568 reviews" "
Rating 6 - Okay. 52 out of 568 reviews" "
Rating 4 - Poor. 16 out of 568 reviews" "
Rating 2 - Terrible. 14 out of 568 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tracy, Houston, TX

The property location was very easy to get to around to public transportation and in the downtown area. Instructions for entering building were sent two days prior so that worked out well. Grocery and shopping stores at foot of hill. Top of other hill are monuments and other shopping. The room was large and had everything you need as far as kitchen and enclosed balcony sitting area (overlooks crumbled area). No place to store clothes. The drain in my shower (4a) was backed up during my 4 day stay so quick showers to prevent overflow. Toilet dripped non-stop.
Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

2/10 Terrible

x, California

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Stayed 3 nights in May 2020

4/10 Poor

Tyson, Kaysville

Traveled with family
Liked: Cleanliness, amenities
The property itself was fine and location great. We had a concern with communication as we learned upon arrival that we couldn’t pay onsite (even though that was offered through Expedia) and that we weren’t going to have access to the room unless we supplied a credit card number over the phone. It was late and I had my whole family standing outside the building so I gave my number. I should have been contacted about that before then. I had zero messages letting me know that payment hadn’t been received and that it would be required ahead of time to get a room. That should be the only option for this hotel in Expedia (pay ahead of time) because there is no attendant to take payments at the hotel.
Stayed 1 night in Mar 2020

10/10 Excellent

Ghada

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice apartment,
The apartment was nice like it we stayed 3 days here, cleaning can be improve, other then that its really nice
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Virtual check-in was broken in the morning but the management team did not try to address until it was time to check in at 3pm. By that time, 3 families waiting to check in had already been waiting 30 mins for a representative to physically check everyone in. They could have planned better, knowing their virtual check in was broken.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The property itself is quiet but the surrounding area is very noisy late info the night. Not sure if it is a weekend thing or if it is a daily affair.
Stayed 1 night in Feb 2020

10/10 Excellent

Sanjay, San Francisco, CALIFORNIA

Traveled with partner
Liked: Cleanliness, amenities
This is an excellent property with grat location. Suggest to provide som additional thinks like table salt & Pepper, dish washing soap and scruber etc.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice amenities, safe and great value
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, perfect for our family of 5. Easy checkin and lots of dining options close.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Excellent location and very clean
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

8/10 Good

Allison, Munich

Traveled with family
Liked: Cleanliness, amenities
Wasn’t much to look at on the outside, but inside it was very nice and modern. Kitchen was big and updated, but no soap was provided to do the dishes. TV service was ok. Check-in was only by machine and was confusing. Printed ticket didn’t have ink and so needed to rely on additional help (by a Skype phone mix) and an e-mail. Once we figured it out, it was fine. Location was good, central to a great restaurant and shopping district, and close to public transport.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Super,clean and comfortable bare bones accommodation in center of city (near train station). A couple of supermarkets just down the stairs, a bar next door and several cafes. The boxed breakfast delivered each morning was very generous and delicious. You buy the coffee downstairs or make it in the flat. Laundry and dishwasher soap is available, but no dish washing sponge, soap, paper towels, drying towel. Easy to purchase. TV is just movies, mainly in Portuguese. If in a car, parking would be a problem. Would use them again.
Stayed 3 nights in Nov 2019

10/10 Excellent

Rosalinda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location but...
Have stayed here before but don’t think I would again. They are good apartments and very central, but just lacking in a few basics. 1/ the shower was broken and difficult to use. 2/ the water didn’t drain properly in the bathroom. 3/ the iWIFI wasn’t very good. 4/ the tv was very limited in selection. 5/ the heater was pretty ineffective Great shame but these are fairly basic things in a small apartment/studio.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-located, comfortable, really good value. We would recommend
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
That picture its a bluff. The property is located behind the railroad station. That specific area is pretty bad with beggers and dirty everywhere even human feces. After you get OUT of the property location you are very centric. I wouldn't recommend this place for the comfortable traveler. The TV did not function when I went down 4 floors and reached a pragmatic phone the guy that answered said that it was probably due to bad weather, He must have been in the North Pole because there was a lovely weather. I also had to phone for the AC/heater because the remote was not working. I think they repaired it by control remote because when we came back all 4 AC/heaters were on and it was very very WARM! My iPad was not working so I asked if someone could call us. the answer was NO! I also asked why there was no alarm clock in the room and the guy answered that we had to use our phone!!!! I NEVER travel with a phone when on vacation!!!! If there is NO SERVICE then an alarm clock would be great for those that need to catch an early flight! There is NO reception, not even a ghost! Just a machine like a vending machine where you have to scan the passport of each and every guest, pay with your credit card (NO AMEX), GET a hotel where you can order a wake up call, order a taxi and watch TV before you go to sleep. This is a scam like place NO employees, great!!!! all the money for the owners on behave of ZERO service to the payers!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is in an amazing location, and was great for our short stay! It was an easy check-in process and a huge apartment. The cleanliness of the apartment was ok, but the sheets + towels were a bit old. Overall, we'd stay here again!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and simple check in/out process, room was clean as well
Stayed 3 nights in Oct 2019

10/10 Excellent

Joko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy communication and located at the central part of Lisbon. Well recommended
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process is unique. At first we thought it was difficult because of access code but in the end it is safe. The property is clean, relaxing to stay, clean beddings, enough toiletries
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019