Hotel Real Parque

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite

  • 388 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Hotel Real Parque

4-star Lisbon hotel, connected to a shopping center in Lisbon City Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space.
Hotel Real Parque offers 153 accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Lisbon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1593 square feet (148 square meters) include conference space. This family-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Real Parque is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Cozinha do Real - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cozinha do Real

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,593 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 1994
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.00 per night
Cribs (infant beds) are available for EUR 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5.50 for children
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 30.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Parque Real
Hotel Real Parque
Hotel Real Parque Lisbon
Parque Real
Parque Real Hotel
Real Parque
Real Parque Hotel
Real Parque Lisbon
Hotel Real Parque Hotel
Hotel Real Parque Lisbon
Hotel Real Parque Hotel Lisbon

Hotel Real Parque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 347 out of 999 reviews" "
Rating 8 - Good. 466 out of 999 reviews" "
Rating 6 - Okay. 136 out of 999 reviews" "
Rating 4 - Poor. 34 out of 999 reviews" "
Rating 2 - Terrible. 16 out of 999 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Poley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location,good value, very pleasant staff ,near metro for airport.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good area. Very safe. ..............
Stayed 4 nights in Dec 2019

6/10 Okay

rita

Traveled with group
The check in clerk was not friendly at all. She seemed angry that we were checking in at 10:30 pm
Stayed 1 night in Dec 2019

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely central hotel in Lisbon. The rooms are really spacious and the beds comfortable. the staff was very polite.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to use my own hairdryer in the bathroom and there were no mirrors in areas where I could have used it. The handle on the one provided was too hot to handle without wrapping in a cloth. Small complaint, and other than that, stay was perfect.
Stayed 10 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Central. Not expensive. Very helpful staff. In house buffet dinner $15 euro. Good breakfast.
Stayed 4 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable characterless hotel near Gulbenkian
Slightly tired but comfortable mid-range hotel not far from the Gulbenkian but not as near to the old centre as it would have you believe. Good breakfast. Good-sized rooms. No toiletries apart from a squeezy bottle near the shower and near the sink. Some very good staff; others indifferent or rude (e.g. when our keys didn't work). Male toilet at breakfast room level needs repairs on the wall.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs some refurbishments as it looks too old for a 4* hotel. The kettle was very dirty and it was too hot, the air con didn't seem to work.
Stayed 1 night in Nov 2019

4/10 Poor

NESTOR JAMES

Disliked: Cleanliness, property conditions & facilities
Sleepless night
AC IS VERY LOUD, Didnt get a sleep on my first nite. Carpet is dirty, bathroom is bare and moldy. Requested for transfer, assigned to another room but when I returned to my room after breakfast, the door is jammed and can’t open whatever they do. Waited for over an hour before it got fixed. Basically wasted 2.5 hours of my day, instead of spending sightseeing.
Stayed 3 nights in Oct 2019

6/10 Okay

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Look around elsewhere
Room was a very good size but totally disfunctional. Power points under the furniture, to charge anything you needed to crawl under the furniture. Bathroom smelt like a whole bleach bottle used. Airconditioning not effective, so we had to have windows open and trucks and airplanes kept us awake. As per other reviews, very dated, and confirm, only 1 tub of milk supplied. Reasonable location.
Stayed 4 nights in Oct 2019

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! It was clean overall but the carpet is old and stained. Great staff, very friendly and helpful👏👏👏
Stayed 1 night in Oct 2019

10/10 Excellent

Marsha, Reading, PA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This exceeded my expectations! The cleanliness and the staff were outstanding features.
Stayed 3 nights in Oct 2019

10/10 Excellent

H

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is extremely nice and helpful. Large and good, clean rooms.
Stayed 1 night in Sep 2019

4/10 Poor

Peter, NY

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The staff, for the most part, were very helpful. Unfortunately, my room had a leak in the ceiling that was dripping for my entire stay and the carpet was soaked because of it. I told the front desk about the leak when I checked in and they sent someone up. The person thought it might be the AC unit and took the ceiling apart. I had to get ready for a dinner with friends, but was not able to because of the repair going on. Finally, I left to meet friends and asked the repair man to lock my room. I was weary about leaving my room with everything in it, but had no option. The maintenance man told me it would be fixed when I returned. I returned late from dinner and the ceiling was still leaking and the floor was soaked. The dripping continued all night. When I reported it again to the front desk, they simply said "thank you for your feedback" Never an offer to change my room for me.
Stayed 1 night in Sep 2019

2/10 Terrible

Joe, Nyc

Liked: Staff & service
Disliked: Cleanliness
Dirty carpet in room and hallway. No napkins in room safe no locks You can hear the water coming down sewer pipe coming through the bathroom I will never stay again and I will not recommend it
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Pleased with location, handy for the metro. Air con very noisy. We didn't have it on in the night but somewhere in or outside the room was like sleeping in a drum!! Lost a lot of sleep/rest...
Stayed 5 nights in Sep 2019

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was great, wifi was so so, parking was expensive, food was good, location was a little too far from downtown
Stayed 3 nights in Sep 2019

8/10 Good

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was really good. It's in a great location in T
Stayed 2 nights in Sep 2019

8/10 Good

PHILIP

Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioning broken Shower broken Smells like cigarettes Old rooms Didn’t get what we had bought Never stay at this property.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Close proximity to metro station for transfer to city centre. Hotel was very tired, dirty chairs in restaurant and communal seating areas in reception. Sports Bar could do with a total refurbishment. Service in sports bar disappointing but food was very good. Reception staff very helpful and courteous.
Stayed 3 nights in Sep 2019