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Our stay was fabulous. The food is 12/10
We had our dog with us so we had to eat in the bar but it has a roaring fire and a lovely atmosphere and I’d argue this was the best seat in the house.
Our room was in a little outbuilding and it was just perfect. Super quiet of a night too. The servers are all very young and the best and most smiley service I’ve had in a long time
Had to go downstairs at 1.20 am as the locals were still drinking in the bar and our suite was right above. The sound was such that I could hear a bag of crisps being opened below, let alone people talking.
Locals agreed to leave, but I couldn’t get to sleep until 2.am.
Woken up around 7.30 by more sound from below!
When I complained the next morning I was told that I shouldn’t have booked online, and that this was normal to have locals in at that time of night. I was also made to feel that it was my fault!
To be fair we were eventually given a smaller but quieter room which was fine.
The food, staff and hotel was lovely and I would recommend the place, but you would have to insist on NOT getting the room above the bar.
On checkout I thought we might have had a token deduction from the bill for our trouble, but instead I was told to phone next time to make sure I got a quiet room.
Our stay was for one night. The room was cosy and comfortable, both the room and the bathroom were cleaned to a very high standard. We had dinner in the restaurant at the venue, it was a very enjoyable meal. The waiting staff were very pleasant and polite, nothing was too much trouble. The room included breakfast, which again was a very high standard. Overall a very enjoyable overnight stay. I would recommend The Hand as a place to eat and stay. Do you need a car to get there though.
Great unspoiled location for exploring/walking in the area. Room and bathroom were spacious (but we would have preferred a shower to bath). Superb evening meal and best ever hotel breakfast (absolute, top quality ingredients). Poor sound insulation -could here conversations in next room and noise from bar, (not that it was rowdy or late). Friendly restaurant staff.
I'll go through in the order I encountered stuff. First, the location. Beautiful. Lovely village with pleasant walks to be had from the door. Next, the staff. Just lovely - all of them. I had to work on the first night and was looking at beer and crisps for my evening meal. The person on duty (so sorry, never got a name) prepared me a 'cheese plate' that was a lot more than it sounds (even had a big chunk of that lovely fruit jelly stuff that goes so well with cheese and that places usually skimp on). Turned a potentially miserable evening into an extremely pleasant one. Now, the room. Gorgeous. Spacious, clean, and comfortable. Bath with shower/tap arrangement may not suit everybody, but I managed just fine. Food? Well, I didn't really get a chance to sample the full range (this hotel prides itself on it's food) due to the working thing - but the cheese plate was gorgeous and the breakfasts most excellent. I thoroughly recomment the place and will certainly stay there again if I get the chance.
The room was tiny, no power to the shower water trickled out, the food was not good i didunt finish a single meal, we can to go through the bar area to get to our room and lots of locals standing at the bar it felt unsafe with Covid so i would not go back again the best part of the visit is the beautiful location but hotel not for us