Aerotel London Heathrow Airport Terminal 2-3

3.0 star property

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Photo gallery for Aerotel London Heathrow Airport Terminal 2-3

Desk, soundproofing, free WiFi, bed sheets
Front of property
Exterior
Interior
Daily continental breakfast (GBP 7 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England, TW6 1AA
  • Stockley Park
    ‪7 min drive‬
  • Twickenham Stadium
    ‪17 min drive‬
  • Thorpe Park
    ‪18 min drive‬
  • London (LHR-Heathrow)
    ‪11 min walk‬

Room options

Double or Twin Room (Plus)

  • 153 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room (Solo Plus)

  • 96 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family Room (Plus)

  • 223 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Aerotel London Heathrow Airport Terminal 2-3

3-star Hounslow hotel, connected to the airport in Heathrow Villages
This smoke-free hotel features a 24-hour front desk, free WiFi in public areas, and multilingual staff assistance.
Aerotel London Heathrow Airport Terminal 2-3 offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Aerotel London Heathrow Airport Terminal 2-3 features multilingual staff and an elevator. Wireless Internet access is complimentary.

Aerotel London Heathrow Airport Terminal 2-3 is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Languages

Arabic, English, Filipino, French, Hindi, Italian, Portuguese, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: GBP 7 for adults and GBP 7 for children

Things to do

  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 7 for adults and GBP 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aerotel London Heathrow Terminal 3 Hotel Hounslow
Aerotel London Heathrow Terminal 3 Hotel
Aerotel London Heathrow Terminal 3 Hounslow
Aerotel London Heathrow Termi
Aerotel London Heathrow T2 T3
Aerotel London Heathrow Terminal 3
Aerotel London Heathrow Airport Terminal 2-3 Hotel
Aerotel London Heathrow Airport Terminal 2-3 Hounslow
Aerotel London Heathrow Airport Terminal 2-3 Hotel Hounslow

Aerotel London Heathrow Airport Terminal 2-3 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1133 out of 2195 reviews
Rating 8 - Good. 595 out of 2195 reviews
Rating 6 - Okay. 264 out of 2195 reviews
Rating 4 - Poor. 122 out of 2195 reviews
Rating 2 - Terrible. 81 out of 2195 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy and convenient for T3. Nice room, small but fine. Some noise from doors opening and closing during the night.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were marvellous and the position of the hotel was really good. I arrived feeling jet-lagged and in pain from a neck injury. I got a bit confused and they helped to sort me out with great patience and care. They were all very helpful and kind. Jackie who I think was the manager was vert reassuring and made me feel at ease despite my going down to reception several times with various issues. The location is excellent - the entry to the hotel is in Terminal 3 - great position for arriving and leaving the hotel. It was clean and comfortable. Would highly recommend this hotel to anyone.
Stayed 1 night in Jan 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The heating wasnt working in the room but the Manager quickly sorted it out and gave us another room which was bigger and workedcwell. Very convenient for Terminal 3. The only downside there was only 1 restaurant nearby which was dosappointing.
Stayed 1 night in Jan 2025

10/10 Excellent

Riikka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive for what it was, but i served a purpose.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities
Online it makes it sound like it is inside the terminal. Landed in 2. Nobody knew where it was. Asked 8 employees. Called and the staff was very hard to understand. Wasn’t clear I had to exit security and customs and walk for about 20 minutes to terminal 3. It would help if they had instructions how to get to it online from different terminals. The room was very small but nice. No window. Interior room which is a little different.
Stayed 1 night in Jan 2025

2/10 Terrible

Olivia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Convenience
Stayed 1 night in Jan 2025

8/10 Good

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within the airport. Very easy to commute.
Stayed 1 night in Jan 2025

8/10 Good

Fiona, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small but adequate for our one night stay. Unfortunately no restaurants in the surrounding area but were able to pick up food from M&S. very convenient for terminal 3 departure the following morning
Stayed 1 night in Jan 2025

6/10 Okay

Diahn

Stayed 1 night in Jan 2025

4/10 Poor

Gail

Traveled with partner
Was very disappointed to find no window in the room,no outlook.I realise it was only for one night but I don’t think I will stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Tim

Stayed 1 night in Jan 2025

10/10 Excellent

Eulalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boot sole broke while running thru the airport, and arriving at the hotel, we asked a staff member we met in the corridor if he had any sort of tape. He told us the get to our room and that he will find out with the cleaning staff if they had any supplies. Sure enough, 5' later he came knocking at our room, and presented a roll of masking tape that I used to secure my sole. This allowed me to get the train to the next town and but a new pair of shoes. Unfortunately, i never knew the name of this staff member, but he went clearly above and beyond to satisfy his guests. Kudos to him and the rest of the staff at the Aerotel Heathrow!
Stayed 1 night in Dec 2024

6/10 Okay

Del

Traveled with family and small children
Disliked: Amenities
I liked it is at terminal 3 and really handy Better if they say at terminal 3
Stayed 1 night in Jan 2025

10/10 Excellent

Mohan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently appointed and presented room, very convenient location from plane, quiet surroundings, and brilliant staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Virgilio, Spring

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
What i like is the proximity to terminal 2 and 3 good for a 15 hours lay over . The room that was assigned to us the shower room not draining properly almost flooding the entire bathroom good thing we find it out right away.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Terminal 3 only

Although labeled T2 & T3 this hotel is is only Terminal 3 and good 15-20 min walk from Terminal 2. Additionally you have to keep the bathroom door closed the entire shower or risk a fire alarm ... so if a kid needs a wee you might be out of luck!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The room was incredibly expensive and incredibly small. For almost $300/night, I expect a room to be big enough to have a bedside table on each side of the bed. We could barely move in the room. It’s convenient to be in the airport for an early departure but otherwise I would not stay there.
Stayed 1 night in Jan 2025

10/10 Excellent

christopher

Stayed 1 night in Nov 2024

8/10 Good

Henry

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Booked this for convenience as it's right in Heathrow T3 arrivals. Pros: convenient, quiet Cons: expensive, limited amenities, have to pump the button to flush toilet, shower steam might trigger fire alarm, no luggage storing.
Stayed 1 night in Jan 2025

10/10 Excellent

VIcky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for my 80 year old mother. Right in the airport
Stayed 1 night in Dec 2024