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Best Western Mornington Hotel London Hyde Park

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Mornington Hotel London Hyde Park

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)
In-room safe, desk, iron/ironing board, free cribs/infant beds
Daily to-go breakfast (GBP 35 per person)

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12 Lancaster Gate, London, England, W2 3LG
  • Kensington Gardens
    2 min walk
  • The Mitre
    1 min walk
  • Lancaster Gate Underground Station
    3 min walk
  • London (LHR-Heathrow)
    37 min drive

Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed, Non Smoking

  • 167 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Twin Bed, Non Smoking

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Grand Royale Hyde Park

Free WiFi
Restaurant
Air conditioning
Breakfast available
3.9 out of 5, Good, (1909)
The price is $271
per night
$325 total
includes taxes & fees
Jan 1 - Jan 2
Grand Royale Hyde Park

About this property

Best Western Mornington Hotel London Hyde Park

4-star hotel in London City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 258 square feet (24 square meters) include a conference center. This Victorian hotel also offers a fitness center, a library, and multilingual staff.

Best Western Mornington Hotel London Hyde Park is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 35 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (258 square feet of space)
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
Best Western Mornington
Best Western Mornington Hotel
Best Western Mornington Hotel London
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Hotel Best Western Mornington
Mornington Best Western
Mornington Hotel
Mornington Hotel Best Western
BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
Best Western Mornington London Hyde Park
Best Western Mornington Hyde Park
Mornington London Hyde Park
Best Western Mornington Hotel London Hyde Park Hotel
Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1000 reviews" "
Rating 8 - Good. 343 out of 1000 reviews" "
Rating 6 - Okay. 158 out of 1000 reviews" "
Rating 4 - Poor. 78 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible staff, terrible room, over priced and incredibly uncomfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Emma

Traveled with family
Liked: Cleanliness, staff & service, amenities
There was an issue with our room upon check in, and because the hotel was fully booked due to a big summer concert happening at Wembley, they had to separate our party into separate rooms our first night. My poor sister was stuck in the basement of the hotel next to the gym and only one other guest room. Her air conditioning also didn’t work, and she did not feel safe at a ground level room keeping a window open at night. My mom and I were in a room with working AC, but the smallest room known to mankind. Thankfully the larger suite we’d booked was ready for us the second night. The hotel itself was disappointing for these reasons, but the hotel staff we encountered were INCREDIBLE. They were very helpful, gave us breakfast and drink vouchers and tried to make up for the inconvenience. But the inconvenience and lack of feeling safe in one of the bedrooms was pretty disappointing.
Stayed 2 nights in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it’s not a bad hotel. The staff are all very nice and polite and the breakfast is great, However I did experience a few problems- The cold water was coming out hot and the shower did not heat up adequately for a proper shower. The room had had laminate flooring put down so every time you lent up the headboard the bed slipped across the floor. Due to the flooring their was a lot of noise from all the rooms around you so not much sleep, The rooms are very tired and in need of a make over, the bathroom was way too small. I think quantity of rooms has out wade comfort I would have paid more for a bigger room. Also one night I I scratched my leg causing it to bleed (NOT THE HOTELS FAULT) but mine, this led to blood been on the duvet, the room was cleaned the next day but the clearly blood stained duvet cover was not replaced, a bit disappointing.
Stayed 3 nights in Sep 2024

8/10 Good

euan

Liked: Cleanliness, staff & service
Lots of renovation going in to the building next to hotel
Stayed 5 nights in Aug 2024

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, amenities
Solo traveler here to give honest review! Pros: great location (tube: 5 mins to Lancaster Gate, 10 to Paddington - connects to Heathrow Express), lots of restaurant options, great breakfast buffet daily, nice lobby/bar area, willing to upgrade and check in early if available (sign up for BW rewards beforehand!). Cons: the construction going on next door starts at 8am, sound travels in this building so bring earplugs and download a good sound app if you plan to sleep in. No outlet in bathroom, housekeeping sometimes replaced your washcloths and toilet paper and sometimes didn't. A/C controlled by front desk. If you want it to circulate fan air, ask them to turn it on.
Stayed 6 nights in Aug 2024

6/10 Okay

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very good location unfortunately room was cold and a strange buzzing gave us a disturbed sleep but the staff were excellent and the breakfast great
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to Hyde Park and 2 tube stations (Lancaster Gate and Paddington). Close to restaurants and a good coffee shop right inside the gate of Hyde Park. We enjoyed that the area was peaceful to come back to after long days of sightseeing. Front desk staff was hit or miss, some being exceptionally helpful and nice, while others were not. Housekeeping staff was very nice and accommodating. We stayed in an executive suite. Though not large it was sufficient for the three of us. My only complaint would be the ac was not efficient at all. Fortunately, we were gone in the daytime when it was at its hottest. We were able to open the only window to cool things off at night. Overall, a good stay and would definitely recommend the area.
Stayed 6 nights in Aug 2024

6/10 Okay

Adam

Liked: Staff & service
We stayed there for one night, it was alright, room was small and very tired.
Stayed 1 night in Aug 2024

10/10 Excellent

Connor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly, professional, and helpful. The hotel was in great location near Hyde Park, which made seeing nearby sights simple to walk to. The breakfast option is highly recommended, as it was a great way to start the day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Shamsuddin

Liked: Staff & service, property conditions & facilities
The location was good, but the overall set up inside the hotel was not something I’m used to for Best Western
Stayed 1 night in Jul 2024

10/10 Excellent

Chloe

Stayed 1 night in Jul 2024

6/10 Okay

Raheem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
everything was okay but they did not had cold water in shower or basin sink complained it twice opened the taps for long long time but nothng happened whatever way u opened the tap the water was steamy boiling hot
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Lancaster Catherine is five mins from the hotel so very convenient. We had a twin room which had two comfy beds and great pillows. The room was super clean. Bathroom hah rituals products. Only issue was the water pressure in the shower which wasn’t the best but we managed. Staff were so friendly and helpful too. Would stay again and recommend.
Stayed 1 night in Jul 2024

8/10 Good

Josie

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Piyush, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is nearby, their breakfast is fabulous (smoked salmon, cheese, croissants, scrambled eggs, coffee, juice and more), staff is friendly. Our room was clean and quiet.
Stayed 3 nights in Jul 2024

8/10 Good

Jon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The hotel is perfect location for Hyde Park and Paddington. The hotel is friendly, rooms ok size and reasonable prices. The hotel always seems to be warm, we stayed previously as the breakfast area was extremely hot so we didn’t venture this time. Rooms have AC but again we’re still warm.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service
it was very hard to find because of construction in the area - had to drive around 3 times and then call them
Stayed 2 nights in Jun 2024

8/10 Good

CAROLE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location for our concerts in Hyde Park. Nice room, we knew it was going to be small but it had everything we needed. Pleasant staff. All round good choice for the events we were going to. Would recommend and re-visit.
Stayed 2 nights in Jul 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Carolyn

Liked: Staff & service
Great location, but small room and neighbor noises
I liked the location and it's a neat building but it's rather convoluted to get to your room. The bathroom was quite small and I had to step over a big block to get in and out. Big tripping hazard. As others have stated, the walls and floors are thin and you hear every creak of the floor above you. I also heard my neighbor's movements. And I am sure they heard me. There was also a bit of noise from the neighboring pub. Running the AC helped drown out some of the noises.
Stayed 1 night in Jul 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service could have been improved
Check in very slow and room wasn’t ready at 2pm. One of the reception staff looked bored and uninterested. The other one was fine.
Stayed 1 night in Jul 2024