Best Western Mornington Hotel London Hyde Park

4.0 star property

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Suite, 1 Queen Bed, Non Smoking (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Interior
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
12 Lancaster Gate, London, England, W2 3LG
  • Hyde Park
    ‪5 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Executive Room, 1 Queen Bed, Non Smoking

  • 167 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Executive Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Twin Bed, Non Smoking

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Best Western Mornington Hotel London Hyde Park

4-star hotel in London City Centre
This smoke-free hotel features a fitness center, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 4-star property offers access to a 24-hour business center and a meeting room. A bar/lounge is on site where guests can unwind with a drink. Event facilities measuring 258 square feet (24 square meters) include a conference center. This Victorian hotel also offers a fitness center, a library, and multilingual staff.

Best Western Mornington Hotel London Hyde Park is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 35 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (258 square feet of space)
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Elle

Stayed 2 nights in Jan 2025

10/10 Excellent

Isla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and comfy. Staff were very pleasant and knowledgeable about the local area and transport. Breakfast was lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Very central, walking distance from a Paddington main line station.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay on the edge of Hyde Park
Beautiful festive stat just before Christmas. Gorgeous hotel area with Christmas decorations. Room was clean and tidy with a lovely deep bath. Breakfast was exceptional and the staff really couldn't do enough for us.
Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western Mornington Hotel London Hyde Park
Absolutely brilliant hotel and service, great location.
Stayed 1 night in Dec 2024

6/10 Okay

Stacey

Liked: Staff & service
Disliked: Cleanliness
The hotel is in a nice area, easy to get around, and walkable to restaurants and bars. The reception and bar area are nice. The rooms need some attention. The chair in my room had visible stains all over, the pillow smelled like mildew, and the room was absolutely freezing. I didn't have a thermometer, but I am guessing high 50F/low 60F degrees. I called to ask them to fix it twice. The first time the woman told me she would fix the temp, but nothing happened. The second time the man told me there was no way to change the temp because it's central heating and brought me a space heater that was covered in dust with a broken wheel so it was not stable--pretty big fire risk.
Stayed 4 nights in Dec 2024

8/10 Good

Matt

Stayed 1 night in Oct 2024

6/10 Okay

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Really good welcome at the hotel and the location is excellent for Paddington and the underground. It was stated in the description, but the room was incredibly small and a little stuffy. Would certainly return to the area, but would need to have a better room if it was to be in this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, cozy hotel!
The Best Western Mornington Hotel near Hyde Park was fantastic! Abz and Romina are both such delights! The room was a tad cold but nothing that couldn't be fixed with a space heater. 10/10 would recommend staying here if you're in London for a short trip.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Staff accommodating
Stayed 2 nights in Dec 2024

8/10 Good

RONNIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ashraf

Small and nothing special about the room but it's location is very convenient
Stayed 1 night in Nov 2024

4/10 Poor

Victoria

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Stayed 1 night in Oct 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the bed very comfortable & bathroom very clean although being next to the lift there was an extreme amount of noise outside the door crashing & banging from cleaning staff & guests, but on a positive note the breakfast was amazing & cooked to perfection with plenty of choice hot or cold.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The staff were exceptionally friendly and welcoming, making us feel right at home. The spa facilities were a real highlight—so relaxing and luxurious. The food was absolutely superb, with a high-end dining experience that exceeded expectations. The location was perfect, offering easy access to nearby attractions. Overall, it was a really nice experience, and I would definitely recommend it to anyone looking for a top-notch stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Good location & reasonable price
Stayed 1 night in Nov 2024

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel that is excellent for transport options also across from the beautiful Kensington Gardens
Stayed 1 night in Nov 2024

8/10 Good

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

10/10 Excellent

Rania

Stayed 1 night in Oct 2024