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citizenM London Victoria Station

4.0 star property

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Photo gallery for citizenM London Victoria Station

Exterior
Interior
Property amenity
Point of interest
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • Green Park
    ‪12 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1988)
The price is $205
per night
$246 total
includes taxes & fees
Mar 6 - Mar 7
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1239 out of 1623 reviews
Rating 8 - Good. 290 out of 1623 reviews
Rating 6 - Okay. 57 out of 1623 reviews
Rating 4 - Poor. 18 out of 1623 reviews
Rating 2 - Terrible. 19 out of 1623 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Rose F Fisher

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I don't recommend
I was not happy with the room. Extremely tiny. Smaller than an inside cabin on a ship. I think the electronic capabilities were cutesy and overdone. The bathroom has only frosted glass around it and very tiny. The long bed is placed against the window and since the temperature was freezing outside made that side of the bed very cold. Also, I had to climb over my husband everytime I needed to use the bathroom which woke home up. Not a smart layout at all. We are both small people so I would Not recommend this hotel for anyone large. The property is very clean and lobby is nice. The location is good near theaters & Buckingham Palace. The staff was definitely nice and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Alan Yousif

Stayed 6 nights in Sep 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro, Yonkers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this brand. I mean I love it. Nothing to criticize. The concept is amazing and well executed. The staff is very friendly and professional. I will come back soon!
Stayed 2 nights in Nov 2024

10/10 Excellent

Genghua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

No

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A new kind of hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

B
Stayed 2 nights in Nov 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been staying at CitizenM hotels for a few years now. Excellent rooms, funky, well equipped and all topped off with having great staff. Not price busting & will stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where to small.
Stayed 9 nights in Nov 2024

6/10 Okay

Gail

Traveled with family
Liked: Cleanliness, property conditions & facilities
Comfortable bed and clean hotel. Staff were very helpful and friendly. Conveniently located near Victoria station but lots of homeless people around the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Burton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The future
Absolutely brilliant , this is the future shame no kettle
Stayed 1 night in Nov 2024

10/10 Excellent

Leane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near metro, very nice staff, good breakfast, very clean and modern rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool & comfortable
Very new-looking, spotlessly clean (watch out for the robot vacuuming the corridors), big comfy bed with high quality bedding, decent shower. Very compact, made good use of available space - but some may prefer not to have the bed touching the wall on 3 sides. Good location, friendly staff & cool lounge/cafe/bar area. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, service, comfort was spot on
Superb in every way
Stayed 1 night in Nov 2024

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt really safe and also process is really easy for almost everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anoushka

Stayed 2 nights in Nov 2024

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, very close to the tube.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very convenient, love the lighting.
I really enjoyed the stay in this very convenient, reasonably-priced hotel. The staff are friendly, and the room itself is comfortable. Their system for setting room lighting is great for those of us who like different levels of light for different purposes. The rooms themselves are small by design, in that living rooms are common areas, so the guest rooms are the width of the king bed. The shower is also great. Be aware there is no gym. Westminster Abbey, the Parliament buildings, and Buckingham Palace are all within 20 minutes' walk, and Victoria Station, one block away, gets you everywhere. Multiple theaters are also close by for shows like Hamilton and Wicked. Unfortunately, there is a homeless area on Victoria St. near the hotel, but if you cross the street you'll avoid them.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tube, we walked to buckingham palace, Westminster, London eye all easily from the hotel. Room was a great place to sleep the lobby bar was excellent and food was pretty good! Would easily stay again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Tony

Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

YOON JON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Muhammad Abbas Ali

Liked: Staff & service, amenities, property conditions & facilities
Needs to improve the Air conditioning
Stayed 4 nights in Nov 2024