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citizenM London Victoria Station

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM London Victoria Station

Exterior
Interior
Property amenity
Point of interest
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Apollo Victoria Theatre
    ‪3 min walk‬
  • Victoria Station Travel Information Centre
    ‪4 min walk‬
  • Buckingham Palace
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

King Room, 1 King Bed

9.2 out of 10
Wonderful
(257 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(18 reviews)
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Building design

Hotel Riu Plaza London Victoria

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1887)
The price is $150
per night
$180 total
includes taxes & fees
Feb 2 - Feb 3
Hotel Riu Plaza London Victoria

About this property

citizenM London Victoria Station

4-star property in London City Centre
Along with a restaurant, this smoke-free property has a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. All 226 rooms boast iPads and offer pillowtop beds and iPod docks. Premium bedding and rainfall showerheads are standard, as are Smart TVs with digital channels. Housekeeping is available on request.
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the property include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This London property also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

CitizenM London Victoria Station is a smoke-free property.

A complimentary manager's reception is offered each day.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - This bar specializes in vegetarian cuisine and serves light fare only. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • CanteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1198 out of 1565 reviews" "
Rating 8 - Good. 277 out of 1565 reviews" "
Rating 6 - Okay. 55 out of 1565 reviews" "
Rating 4 - Poor. 16 out of 1565 reviews" "
Rating 2 - Terrible. 19 out of 1565 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Randee

Traveled with family
Excellent staff!! Nice clean rooms! Love the king sized bed! There are pros and cons to the location. Nice to be close to big train and bus hubs. We easily walked to our bus tours. Lots of fast food options in the area. Not too far from many big attractions. It is a very noisy neighborhood which made it difficult to sleep at night. Also kind of a dirty neighborhood with a high homeless population. They didn’t bother us though. The hotel itself was outstanding. I might request that they make the mattresses softer, and the windows more sound proof. A white noise app on the tablet would help too! And an option to turn off more lights without turning them all off.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gustavo, Parkland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value proposition. Will stay in CitizenM hotels again
Stayed 3 nights in Sep 2024

10/10 Excellent

QUENNIE

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in central London. Clean. Staff is helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and safe. Easy/own check in and check out. Bar/cafe restaurant convenience was excellent. Top notch
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Sep 2024

2/10 Terrible

Lucie

Ridiculous
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Hector O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London weekend
Great location, clean and safe. Walking distance to Victoria Station.
Stayed 4 nights in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay
I had a great experience. The staff were excellent.
Stayed 2 nights in Oct 2024

8/10 Good

Courtney, Southfield

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the technology and look and feel of the property!
Stayed 5 nights in Aug 2024

8/10 Good

David

Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and have extended it
Stayed 1 night in Oct 2024

10/10 Excellent

Vit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice a clean. They are downtown London next to a train station so there are quite a few homeless people
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Esmeralda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun and colorful hotel. Lobby was a great hangout for drinks.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Colin P

Stayed 4 nights in Sep 2024

10/10 Excellent

ANTHONY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Oct 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 1 night in Oct 2024

10/10 Excellent

Julio, South Gate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very clean right outside Victoria station
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara, MercerIsland

Stayed 3 nights in Sep 2024