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The Crown London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crown London

Lobby sitting area
Front of property
2 bars/lounges, gastropub, pub
Lobby sitting area
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
142-152 Cricklewood Broadway, London, England, NW2 3ED
  • Hampstead Heath
    3 min drive
  • Brent Cross Shopping Centre
    5 min drive
  • Wembley Stadium
    9 min drive
  • London (LHR-Heathrow)
    53 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room, Multiple Beds, Non Smoking

Pillowtop beds, in-room safe, desk, iron/ironing board

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Pillowtop beds, in-room safe, desk, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn London - West, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very Good, (1001)
The price is $88
per night
$112 total
includes taxes & fees
Jan 2 - Jan 3
Holiday Inn London - West, an IHG Hotel

About this property

The Crown London

4-star London hotel, connected to a rail/subway station in Cricklewood
This smoke-free hotel features a restaurant, 2 bars/lounges, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
The Crown London offers 152 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 26-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Business amenities at this 4-star property consist of a business center, 6 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 4402 square feet (409 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and 24-hour room service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Crown London is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
PanAsia Restaurant - This restaurant specializes in Pan-Asian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Lounge Dining Area - This gastropub specializes in British cuisine and serves lunch and dinner. Open daily.
The Crown Pub - This pub specializes in British cuisine and serves brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Czech, English, French, German, Greek, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 19.95 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 for adults and GBP 12.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PanAsia Restaurant
  • The Crown Pub
  • The Lounge Dining Area

Things to do

  • Bicycle storage
  • Piano

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,402 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 for adults and GBP 12.5 for children
  • Self parking fee: GBP 19.95 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Crown Hotel Moran
Crown Moran
Crown Moran Hotel
Crown Moran Hotel London
Crown Moran London
Hotel Crown Moran
Moran Crown
Moran Crown Hotel
Crown Moran Hotel London, England
Clayton Crown Hotel London
Clayton Crown Hotel
Clayton Crown London
Clayton Crown
Clayton Crown Hotel London, England
The Crown London Hotel
The Crown Hotel London
The Crown London London
Clayton Crown Hotel London
The Crown London Hotel London

The Crown London Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 1001 reviews" "
Rating 8 - Good. 343 out of 1001 reviews" "
Rating 6 - Okay. 156 out of 1001 reviews" "
Rating 4 - Poor. 90 out of 1001 reviews" "
Rating 2 - Terrible. 75 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

SaMika

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff at the hotel deserve special praise for their professionalism. Unfortunately, the property was terribly subpar and I wanted to leave immediately but the Guest Relations officer persuaded me to spend the night and promised to change my room the following morning.I I had a constructive dialogue with the General Duty Manager, Mr. Bartek, who took my complaints in stride and promised to escalate my experience to Corporate. My overall experience was negative, as the property is very outdated and the cleanliness left much to be desired. If you don't mind an unmodernised room, then it would be fine to sleep in only.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nala

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Moammar

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Comfortable bed & pillows, nice hot shower, room spacious, clean & quiet. Staff polite & friendly. Car park underground £19.95 for 24 hours via NCP app, seemed reasonable for London., buffet style, full English & continental, no complaints. Beautiful Victorian building with many original features.
Stayed 1 night in Sep 2024

2/10 Terrible

Abdul

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
The room was fine for a typical hotel. The wall lamps were not bolted properly and if you barely touched them they would turn upside down. Annoying and the carpet cou definitely use a shampoo but other that that it was fine.
Stayed 6 nights in Aug 2024

8/10 Good

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Thurkka

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

lavinia

Stayed 1 night in Aug 2024

2/10 Terrible

Kasim

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mariah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay for a few days. easily accommodated 4 people. conveniently located close to the train station and local markets and bakery. staff was very friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was good. The menu was very limited; advertised menus in the lifts were not available. The gym machines were not able to switch on as the plugs were missing, the gym had no wipes or cups. The pool was not in use.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are very dated and unclean. The curtains was filthy with various stains all over and unable to shut them properly due to being broken. No effort to soundproof so can hear all the road noise and other guests. Rooms are very big and rail and underground station close by making it easy to travel
Stayed 2 nights in Aug 2024

6/10 Okay

Andrea

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Lynne

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel itself was decent. The check in staff were very nice. I booked this hotel because it was close to Wembly Stadium. However it wasn’t convenient for going to anywhere else in London. It was a 15-20 minute walk, or you could take the bus, to the Underground. The neighborhood seemed very run down. A lot of men hanging out on the streets and we were a mom and daughter walking. Our room was decent, but never was cleaned during our 4 day stay. We had one towel each and ran out of paper. There was a restaurant and bar, but we did not try it. I would stay in central London next time.
Stayed 4 nights in Aug 2024

8/10 Good

Kelly-anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

rivka

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Grace

Stayed 1 night in Aug 2024

6/10 Okay

Olivia

Liked: Staff & service
Wembley stay
We stayed here for AC/DC consort, hotel was fine but the area surrounding was not good.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay is comfy, nothing big to complain
Staff are amazing, always helpful. They will even call to the room and see if you need anything. Location is great, very close to the train station. The stay is close to perfect, except there is no mini fridge in the room. If you need to store anything in the fridge, there is a common one in the reception, which is still super easy. Also be prepared you won't be provided with any disposable consumables like slippers and toothpaste, which is environmental friendly. Another small problem is the self check in and out kiosk. The idea is great but it failed in both check in and out. There is no spare room key next to the kiosk, so you can only check in with staff assistance. Tried to self-check out, but there is no place to leave the room key unless you give it to the staff. But the queue in reception was not long, so not a big deal.
Stayed 1 night in Aug 2024

8/10 Good

Anne

Liked: Property conditions & facilities
I have only one thing to say. The service in the restaurant is not good, one of the Girls is talking to her collegues and i had to make a notise of myself. Friday a lady whated 7-8 min til she came
Stayed 3 nights in Aug 2024

6/10 Okay

Elaine

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
One night stay for a concert. Great breakfast. Friendly staff. Small double beds but comfortable. Rooms could have been a little cleaner
Stayed 1 night in Aug 2024