This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Gainsborough Hotel offers 54 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
Gainsborough Hotel features tour/ticket assistance and concierge services. Wireless Internet access is complimentary.
Gainsborough Hotel is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Languages
English, French
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (on request)
Tour and ticket assistance
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shower
Towels provided
Entertainment
42-inch flat-screen TV
More
Desk
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Property is also known as
Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London
Gainsborough Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 451 out of 925 reviews" "
10 - Excellent
451
Rating 8 - Good. 301 out of 925 reviews" "
8 - Good
301
Rating 6 - Okay. 109 out of 925 reviews" "
6 - Okay
109
Rating 4 - Poor. 39 out of 925 reviews" "
4 - Poor
39
Rating 2 - Terrible. 25 out of 925 reviews" "
2 - Terrible
25
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Jane
Traveled with partner
Oct 21, 2024
Liked: Cleanliness, staff & service
We enjoyed our stay at the Gainsborough. Our room was lovely and quite spacious. The breakfasts were excellent (across the road in the sister hotel). The only 2 negatives were the very limited availability of evening meals mid-week. However, the French Institute next door had a wonderful bistro. We should have gone there instead of trying the evening food at the hotel. And the other negative was the incredibly tiny en-suite shower room.
Location is excellent: on a quiet side street in Kensington with lots of bakeries and south Kensington tube station 5 minute walk. We stayed in a basement room of which I think the hotel has 3 or 4 and it smelled and looked a bit moldy and carpet was not clean or had been burned. Staff was really friendly and helpful.
Very clean and well kept easy stopover spot. Had a one night layover in London and the place had easy access to the Natural History museum and Victoria and Albert museum.
I took a single room to overnight. Facilities and decor mostly good but heading to refurb time. Shower was a bit tight - I'm a medium build guy, not much room for arms. Staff were split between functional and happy. I wasn't quite as ecstatic with the breakfast as some folks have been - eggs and ham and cheese and tomatoes were good and fresh but pastries fairly low end, couldn't find any muesli and the single portion Cheerios I opened were just within use by but already stale. Coffee was good. Another uptick is the midday checkout as standard. Things were quiet for the centre of town (at the back - except the stompers above me).
Russell
Stayed 1 night in Oct 2024
4/10 Poor
Nigel
Oct 15, 2024
Disliked: Property conditions & facilities
Size of the bed and shower and bathroom were extremely small and not comfortable to stay at
Hotel easy to acces from south kensington and walkable to royal albert hall. Hotel staff were welcoming and the room was very clean and modern. Resonable price for central london. However, I would not choose a budget room again as it was on lower floors with no windows. Overal a very pleasent stay.
Lovely hotel, however had some issues with the lights and the location of the room as we were given a room in the lower ground, we could hear a lot of noise from outside.
Verified traveler
Stayed 1 night in Oct 2024
4/10 Poor
Ian
Oct 13, 2024
Liked: Cleanliness, staff & service
It was ok but I am disabled am there is no access facility if you have wheelchair or scooter
Ian
Stayed 1 night in Oct 2024
10/10 Excellent
Zachary
Oct 12, 2024
Zachary
Stayed 6 nights in Oct 2024
4/10 Poor
RO
Traveled with partner
Oct 11, 2024
Disliked: Property conditions & facilities
We have booked a budget room , which was below ground level and were upgraded to a standard room. Well, the Travel Lodge would have been better than the standard room at £175 per night. The only window in the room had a huge air-con covering all of it. The room itself was basic, but the bathroom was so tiny that you had to close the door to be able to move from the sink ( toy-size sink!) to the toilet! The location though was really good.
The room was very bare, and musty. There was a damp smell. As I checked out I noticed damp and mould in an alcove that housed the wardrobe.
I could not recommend.
All good and clean. Great breakfast in the sister hotel opposite. Perfect for Royal Albert Hall and Natural History Museum
Roger
Stayed 1 night in Oct 2024
2/10 Terrible
Nadiyah, El Dorado
Oct 9, 2024
Nadiyah
Stayed 1 night in Sep 2024
8/10 Good
Verified traveler
Oct 8, 2024
Liked: Staff & service, room comfort
Nice place near all the sites in Kensington
Nice small hotel in an excellent location. Quick walk to the tube, park, museums and shopping. Comfortable room and bed. Friendly welcome and service. Bathroom was modern and plenty of hot water, but there was some mould that needs to be dealt with before it gets worse. Room cleaned daily and lots of complementary items replenished (water, coffee, biscuits, real milk for your coffee), which was a nice touch. Overall would recommend.
I had a very pleasant (1 night) stay at the Gainsborough Hotel. The receptionist at check in was very professional and helpful. The room I stayed in was large with a nice balcony that overlooked the street with a view of the Natural History Museum. The bathroom was very modern and everything in the room and hotel looked clean and contemporary. I had a very relaxing full night of sleep. Overall the hotel stay was a faultless experience and everything you could expect from a 4 star. The price of the room was very good considering the quality of the hotel.