The Dilly

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Dilly

Exterior
Pool
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily full breakfast (GBP 28 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
21 Piccadilly, London, England, W1J 0BH
  • Piccadilly Circus
    ‪2 min walk‬
  • Bond Street
    ‪3 min walk‬
  • Leicester Square
    ‪7 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

7.2 out of 10
Good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

8.0 out of 10
Very good
(7 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(28 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

9.0 out of 10
Wonderful
(9 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Dilly

5-star hotel in London City Centre
This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
The Dilly offers 283 accommodations with minibars and safes. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 8181 square feet (760 square meters) include conference space. This luxury hotel also offers a health club, multilingual staff, and tour/ticket assistance.

The Dilly is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Terrace On Piccadilly - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
Piccadilly Hotel
The Dilly Hotel
The Dilly London
The Dilly Hotel London
Le Meridien Piccadilly

The Dilly Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1008 reviews" "
Rating 8 - Good. 255 out of 1008 reviews" "
Rating 6 - Okay. 158 out of 1008 reviews" "
Rating 4 - Poor. 83 out of 1008 reviews" "
Rating 2 - Terrible. 58 out of 1008 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Barbara Van

Liked: Cleanliness, staff & service
Awesome location, rooms are a bit dated. Staff was incredibly helpful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Jodi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Did not meet expectations.
I did not know the hotel façade was having repairs. This did not detract from the beautiful building and glamour I expected. The entrance to the hotel is lovely and ceiling is glorious, just needs a clean. Staff are wonderful and could not be any more helpful. Stepping out the lifts however was a huge anti-climax , the carpets are dated and worn. Especially the carpets leading to the Pool areas from reception. The Bathrooms by the Pool and conference facilities' are dirty and need a clean and service. Quite a let down from the expectations. My room bathroom was not the cleanest and the shower curtain was too short for the bath, thus flooding the floor. Nice location, but a disappointing venue.
Stayed 1 night in Oct 2024

10/10 Excellent

Chetna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, food, service and area around
Stayed 4 nights in Sep 2024

10/10 Excellent

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking your room, if you can add on the breakfast, do it. It’s so worth it. The staff is as amazing in the restaurant. They were so kind and helpful. That staff is the reason why I would return!
Stayed 5 nights in Aug 2024

6/10 Okay

Keana

Traveled with family and small children, Traveled with family
Liked: Amenities
Rude and over pretentious for what you get. Nice size room though.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Nice hotel but the room was very basic and dark and very very hot. No air con at time if our visit. They brought a potable fan thing in but didn’t do much way too hot and not comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Traveled with family
Awesome hotel and location. Friendly staff! Would definitely stay there again!
Stayed 4 nights in Oct 2024

8/10 Good

Rafael

Stayed 1 night in Jul 2024

6/10 Okay

Seema

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The location is by far the best thing going for this property. Other than that, the cleanliness was well below par for a property of this price, the staff was not very responsive to needs and did not care, we had to change rooms due to hotel turning off AC and having the heat on, etc. The building itself is just dated. The fitness center is nice, the pool is good sized. Overall, it’s just not on par with similarly rated hotels. It did not meet expectations.
Stayed 7 nights in Sep 2024

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Dilly is a beautiful hotel with lots of historic charm. It is located at a convenient, central location. The rooms are comfortable. The staff, while on duty, are very professional and courteous.
Stayed 4 nights in Sep 2024

10/10 Excellent

thomas louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access to tube, restaurants, theatres. Great staff. Excellent Housekeeping, Excellent Buffet Breakfast. Comfortable Beds.
Stayed 8 nights in Sep 2024

6/10 Okay

Adrian

Traveled with partner
Our stay was spoiled by the unbearably hot room which made sleep difficult.
Stayed 1 night in Sep 2024

4/10 Poor

Obai

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old building. Wouldn’t give it more than a 3 star hotel. Poor air conditioning.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand hotel in a great location so convenient for Transport, Sights and Dining options. A good stay in a comfortable room and the highlight was breakfast which was superb. The hotel doorman must be the best in London so knowledgeable and always happy to assist.
Stayed 11 nights in Sep 2024

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Terrific room size for London and the best breakfast buffet! We will be back
Stayed 6 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Littleton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location to explore all of London
Stayed 3 nights in Sep 2024

8/10 Good

Christeena

Great location - near the thriving end of town. Transportation options aplenty. Staff were pleasant but mostly inattentive. Found room stuffy and aircon tricky to control the actual temperature. House keeping requests were dealt with well. All up a good hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
very "London" hotel with large rooms, very clean, friendly staff that was helpful in getting us taxis to get to places or pointed us in the right direction when walking around. Purchased their buffet breakfast which was very good.
Stayed 3 nights in Sep 2024

8/10 Good

dallen, kailua

Stayed 1 night in Aug 2024

8/10 Good

Zaheer

Stayed 2 nights in Aug 2024