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Staybridge Suites London by IHG

3.0 star property

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Photo gallery for Staybridge Suites London by IHG

BBQ/picnic area
Exterior
Indoor pool
Full-size fridge, microwave, stovetop, dishwasher
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
824 Exeter Road, London, ON, N6E1L5
  • White Oaks Mall
    ‪16 min walk‬
  • Parkwood Hospital
    ‪6 min drive‬
  • Victoria Hospital
    ‪6 min drive‬
  • London, ON (YXU-London Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Jetted Tub (Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Jetted Tub (Kitchen)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, Kitchen

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 700 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 500 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds

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Living area

Homewood Suites London Ontario

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
The price is $98
per night
$115 total
includes taxes & fees
Feb 24 - Feb 25
Homewood Suites London Ontario

About this property

Staybridge Suites London by IHG

3-star hotel in Westminster
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Limited housekeeping is available.
Staybridge Suites London by IHG offers 117 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 55-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2025.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Staybridge Suites London by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. Event facilities measuring 226 square feet (21 square meters) include conference space. This business-friendly hotel also offers barbecue grills, multilingual staff, and a picnic area. Complimentary self parking is available on site.

Staybridge Suites London by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 226 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Fireplace in lobby
  • Renovated guestrooms - January 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 11:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
A deposit will be applied when reservations are made with a debit card.

Renovations and closures

The following facilities or services will be unavailable from December 16 2024 to February 6 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 21 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Lobby
  • Meeting facilities
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prepaid credit cards and Visa debit cards are not accepted methods of payment to reserve a guestroom.

We should mention

Pool access available from 6:30 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

London Staybridge Suites
Staybridge Suites London Hotel
Staybridge Suites Hotel London
Staybridge Suites London
Staybridge Suites London-Stratford City England
Staybridge Suites London - Vauxhall England

Staybridge Suites London by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 513 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Best value for money in London. This time we had a Queen suite with Jetted tub and the room was huge - like small apartment. Was a beautiful modern suite. Bed was very comfy. Jetted tub was a nice big size. Shower/bathroom in seperate room. Well equipped mini kitchen with 3/4 size frisge, stove top and microwave. Full size coffee maker. Breakfast is a fantastic selection of hot and cold options. Parking easy and immediately outside building. Timmies 2 mins away. Whats not to love? Will be back and always recommend!
Stayed 1 night in Nov 2024

2/10 Terrible

Greg

Traveled with family and small children, Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last year, and it was inder construction. No pool. We stayed here a year later and still under construction. No pool or party room for the kids. We had it booked and they cancelled it on us a fay before we arrived
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotels would recommend to anyone
Stayed 3 nights in Oct 2024

8/10 Good

Marlyn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Matthew

Needs cleaning
Stayed 8 nights in Sep 2024

10/10 Excellent

Linda

I like the location, the decor and especially the breakfast!
Stayed 1 night in Oct 2024

4/10 Poor

Kingsley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was terrible trying to open the doors. You have to push 3 or 4x before it will open.
Stayed 2 nights in Oct 2024

8/10 Good

Deloures

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, quiet with lousy TV.
Very goid stay hiwever because of renovations the pool was closed rooms well equipped and clean. The TV is not good. It's not a smart TV and only has about 10 channels...most were news channels. Need to update the TV'S....What a pain dealing with old outdated technology. Otherwise nice stay just glad it was for only 1 night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

marsha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was under maintenance - not happy about that
Stayed 5 nights in Sep 2024

8/10 Good

Bruce, Henderson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property. Nice, clean rooms. Good area we felt safe there.
Stayed 1 night in Sep 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the fact that i was given a newly renovated room. It was clean and fresh smelling. Its nice to not have old carpeting to walk on.
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
I love the consistency of Staybridges. The small things that matter like good coffee, well appointment mini kitchens and good quality (dove) body wash/hand soap etc. The food is always so goo and staff so friendly and welcoming. That said, this property (London) was in need of an update in the room. It feels old and dark.
Stayed 1 night in Aug 2024

10/10 Excellent

lisa m

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher, Louisville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciated having two choices of eggs. We like plain eggs without vegetables, meat and cheese. Thanks for providing that and an omelette withe peppers for those who prefer that.
Stayed 1 night in Sep 2024

10/10 Excellent

Ameena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

geng

Stayed 1 night in Aug 2024

10/10 Excellent

Davang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
Staff was exceptionally nice rooms were good except that the hotel was going through renovations location was great
Stayed 3 nights in Aug 2024

4/10 Poor

Meghan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smelled of smoke, bed was terrible, one of the worst sleeps we have had at a hotel. Staff was friendly & room was clean. Overall a little bit run down & outdated, expected more for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Andras

Traveled with family
All good.
Stayed 1 night in Aug 2024