The Park City Grand Plaza Kensington

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Front of property
Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    ‪2 min walk‬
  • Kensington Gardens
    ‪11 min walk‬
  • Imperial College London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Plaza Executive Double

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

Plaza Executive Triple

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

Family Suite

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

Grand Deluxe Double

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

The Park City Grand Plaza Kensington

4-star London hotel, connected to the convention center in London City Centre
This hotel features a restaurant, a 24-hour fitness center, and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

The Park City Grand Plaza Kensington has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 505 out of 1004 reviews" "
Rating 8 - Good. 302 out of 1004 reviews" "
Rating 6 - Okay. 114 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Man Yau

Traveled with family
Disliked: Cleanliness
Better use the Earl Court underground station
Stayed 1 night in Oct 2024

4/10 Poor

MARCELO

Liked: Cleanliness
Disliked: Property conditions & facilities
Péssimo
Péssima Cofre não funcionava Elevador quebrado. Subimos 4 andares com as malas em escadas estreitas e nem nos ofereçam ajuda. Café da manhã péssimo por 15 libras / pessoa. Funcionário do café mal humorado. Não voltaria
Stayed 3 nights in Oct 2024

10/10 Excellent

Kamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mychoice
Wonderful hotel, very comfortable, quiet and very clean.. excellent staff and service.
Stayed 3 nights in Oct 2024

10/10 Excellent

christine m, fair haven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to Kensington palace and tube to Heathrow
Stayed 5 nights in Oct 2024

6/10 Okay

Doris

Stayed 5 nights in Oct 2024

8/10 Good

Chi-An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our five night stay, we returned from sightseeing to a spotless room. Earls Court tube was an eight minute walk, and plenty of quick food options, and a few restaurants, along with an M&S for waters or snacks. Desk clerk was efficient checking in and out, and we were grateful for an early checkin. Our room 104 was a little noisy, since it faced the street, and people commuting and conversing late at night or early in AM was annoying.
Stayed 5 nights in Sep 2024

10/10 Excellent

Coleen, Aberdeen

Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Stayed 5 nights in Sep 2024

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness
Got there after difficult day of travel and was shown to a below ground room. In the morning there were no options for breakfast other than the $20 buffet. Also, the coffee pot had a six inch cord which could not be plugged into an outlet from a table or counter. We had to turn a wastebasket on its side. Just a lees than enjoyable one-night stay.
Stayed 1 night in Sep 2024

4/10 Poor

Harman

Disliked: Property conditions & facilities
Good location The elevator was out of service for 4 days
Stayed 5 nights in Sep 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness
Nice walkable neighborhood. Staff were poorly trained
Stayed 3 nights in Sep 2024

8/10 Good

Patrick, Kelowna

Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Koudell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this place 5 stars - but the dinning are limited within the hotel - the one restaurant that is available within the restaurant was ok -Still great options walking distance from the hotel - the Staff is very nice and very helpful —
Stayed 3 nights in Sep 2024

10/10 Excellent

Stephen

Traveled with partner
Great neighborhood, quiet, clean. When phone in room didn’t work, quickly moved us to better room
Stayed 5 nights in Sep 2024

6/10 Okay

Elaine

Traveled with family and small children
Liked: Staff & service
The room was very nice. I enjoyed my stay besides the rock hard cardboard feeling bed! It’s within walking distance to a few restaurants but not in a busy area. My only complaints are the super uncomfortable bed and the lack of ice available on property.
Stayed 3 nights in Sep 2024

2/10 Terrible

MAHWASH

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good lodging. My one complaint was the selection of TV channels available, very few, no real news. Jack was great help at the desk when we thought we had a credit card problem, he worked it out for us, and all staff was Excellent.
Stayed 6 nights in Sep 2024

6/10 Okay

Hashum

Traveled with partner
Liked: Cleanliness
Average hotel - dated washrooms (no partition between the shower and sink/toilet area
Stayed 1 night in Sep 2024

10/10 Excellent

carl

Stayed 3 nights in Sep 2024

10/10 Excellent

Morten

Stayed 1 night in Sep 2024

10/10 Excellent

Susan prejillana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024