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Best Western Plus Hotel At The Convention Center

3.0 star property

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Photo gallery for Best Western Plus Hotel At The Convention Center

Exterior
Lobby
Exterior
Lobby sitting area
Standard Room, 2 Double Beds, Non Smoking, Balcony | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
517 E 1st Street, Long Beach, CA, 90802
  • City Beach
    ‪8 min walk‬
  • The Terrace Theater
    ‪8 min walk‬
  • The Pike Outlets
    ‪11 min walk‬
  • Long Beach, CA (LGB-Long Beach Municipal)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Standard Room, 1 Double Bed, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room)

Suite, 1 King Bed, Non Smoking (Living Room) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Living Room)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Long Beach Hotel

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (1641)
The price is $252
per night
includes taxes & fees
Mar 6 - Mar 7
Hilton Long Beach Hotel

About this property

Best Western Plus Hotel At The Convention Center

3-star hotel in Downtown Long Beach
An indoor pool, a fitness center, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Best Western Plus Hotel At The Convention Center offers 66 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Long Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Hotel At The Convention Center features an indoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1140 square feet (106 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Best Western Plus Hotel At The Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,140 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property will be renovating from February 11 2025 to February 14 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Plus At The Convention Center
Best Western Plus Convention Center Long Beach
Best Western Plus Hotel Convention Center
Best Western Plus Hotel Convention Center Long Beach
Best Western Long Beach
Best Western Plus Hotel At The Long Beach
Best Western Plus Hotel At The Convention Center Hotel
Best Western Plus Hotel At The Convention Center Long Beach

Best Western Plus Hotel At The Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 213 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alvaro

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, amenities
Clean, secure parking and use of elevators. Breakfast in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Giselle

Stayed 1 night in Oct 2024

10/10 Excellent

kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Be compassionate not rude and don’t lie
It was bad customer service when we were checking out they asked for a $200 deposit which my husband was trying to ask for them to put on another card so that it wouldn’t be a problem and wait to get back on his account instead they charged it all on his debit card and said they couldn’t do it any other way also there was a charge for parking so we parked on the street and asked if we could be park in on there lots just so we could load our belongings much easier and they said it was fine but later they tried to charge him for the parking when we didn’t park it over night as was just asking to park it so we could load our belongs in a much easier way they stated oh well I thought u were gonna park it in the 30 min area but didn’t communicate that this is where my husband should park so my husband parked it in the parking lot which was less then 30 min to begin with Then the manager proceeded to get angry when it was the morning shift manager that told him it was ok and the morning manager lied to the main manager stating oh I told you that it was ok but I told u to park in the 30 min parking when he did not and we had witnesses that heard him say yah go ahead park where ever it’s ok so ya but over all are stay was good but stressful when checking out… also be nice to the people checking in a lady was clearly going through something outside and was upset and the main manager came out and was rude instead of politely asking her if she could lower her voice and helping her
Stayed 1 night in Oct 2024

10/10 Excellent

Janeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for walking around or staying in. Breakfast is better than most with same style of Continental breakfast. (The coffee machine with mochas/lattes and biscuits and gravy twice a week) The parking fee is the biggest con if I had to nitpick ($23/night)
Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicado, habitaciones amplias y confortables. El estacionamiento deberia estar incluido en el precio.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amal

Stayed 3 nights in Oct 2024

10/10 Excellent

Almer

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Clean. Modern
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious, bathrooms very clean, modern, bright. Breakfast area small. Breakfast okay. Nothing special. Food immediately taken away at 9:30. Not restocked well within a half hour of breakfast closing. Staff very friendly and helpful. Within walking distance of harbour where there are lots of restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service
Be compassionate not rude and don’t lie
It was bad customer service when we were checking out they asked for a $200 deposit which my husband was trying to ask for them to put on another card so that it wouldn’t be a problem and wait to get back on his account instead they charged it all on his debit card and said they couldn’t do it any other way also there was a charge for parking so we parked on the street and asked if we could be park in on there lots just so we could load our belongings much easier and they said it was fine but later they tried to charge him for the parking when we didn’t park it over night as was just asking to park it so we could load our belongs in a much easier way they stated oh well I thought u were gonna park it in the 30 min area but didn’t communicate that this is where my husband should park so my husband parked it in the parking lot which was less then 30 min to begin with Then the manager proceeded to get angry when it was the morning shift manager that told him it was ok and the morning manager lied to the main manager stating oh I told you that it was ok but I told u to park in the 30 min parking when he did not and we had witnesses that heard him say yah go ahead park where ever it’s ok so ya but over all are stay was good but stressful when checking out… also be nice to the people checking in a lady was clearly going through something outside and was upset and the main manager came out and was rude instead of politely asking her if she could lower her voice and helping her
Stayed 1 night in Oct 2024

10/10 Excellent

Victor A

Stayed 3 nights in Oct 2024

8/10 Good

Darci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all that I needed; the port, shopping, restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with family and friends.
Stayed 4 nights in Oct 2024

10/10 Excellent

Avenelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the property
Stayed 2 nights in Aug 2024

8/10 Good

Denny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed was good shower was great view was terrible
Stayed 1 night in Oct 2024

2/10 Terrible

Heather

Stayed 5 nights in Oct 2024