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Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Exterior
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Studio Suite, 1 Queen Bed | Individually decorated, individually furnished, desk, laptop workspace
Individually decorated, individually furnished, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
1039 Zorn Avenue, Louisville, KY, 40207
  • Louisville Waterfront Park
    3 min drive
  • Acapulco Mexican Restaurant
    1 min walk
  • Louisville Bus Station
    7 min drive
  • Louisville, KY (LOU-Bowman Field)
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communication, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed

  • 450 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communication)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communication)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Communication)

  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Individually decorated, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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$149 total
includes taxes & fees
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About this property

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel

Louisville hotel with free in-room WiFi
Along with laundry facilities, this hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and a picnic area. Weekly housekeeping is available.
Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel offers 97 air-conditioned accommodations with MP3 docking stations and DVD players. These individually decorated and furnished accommodations have separate dining areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel features a vending machine, multilingual staff, and a picnic area. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers laundry facilities, express check-in, and express check-out. Complimentary self parking is available on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 5 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Louisville Northeast
Candlewood Suites Louisville NE Downtown Area

Candlewood Suites Louisville - NE Downtown Area, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 170 reviews" "
Rating 8 - Good. 33 out of 170 reviews" "
Rating 6 - Okay. 16 out of 170 reviews" "
Rating 4 - Poor. 5 out of 170 reviews" "
Rating 2 - Terrible. 3 out of 170 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveler, Traveled with partner
Disliked: Cleanliness
We were given the wrong room. Booked a king and got a queen. Upon leaving noticed dead bug on desk when I used google to identify it said could be a bedbug. Praying it wasn’t.
Stayed 1 night in Sep 2024

6/10 Okay

Keith

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not bad but surprised
Hotel was nice. Absolutely would not let us check in early. Extra fee for damage deposit required that was not aware of until I got there. Probably in the very fine print and need to read.
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
I should have been given a heads up about construction before i booked! The breakfast isn't as great as it use to be. Thats for all locations
Stayed 12 nights in Jul 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing
Stayed 7 nights in Jul 2024

6/10 Okay

Jacqueline

Stayed 1 night in Jul 2024

10/10 Excellent

Charm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the reception warm and welcoming as we were introduced to view all the amenities The hotel staff were pleasant kind and understanding as they spoke clearly and listened to my preferences overlooking the Ohio River and the White Tower museum which put us on the 4th floor in a room that spotlessly cleaned. Complete with kitchenette, and fridge with ice maker the water pressure was amazing in the enormous bathroom and shower and the beds were very comfortable I can't say enough we will make sure to come here again on our next stay in Louisville, Kentucky
Stayed 1 night in Jul 2024

10/10 Excellent

Walter

Stayed 1 night in Jun 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a decent hotel. But the exterior and surroundings are a bit drab and could use some continued update to landscaping, outside lighting and more neighboring businesses for gas /convenience and dining. Otherwise its a decent. Also, because this is a "Suites" type hotel, there isnt a commons area that serves a continental breakfast , which I think would be a good option to have.
Stayed 2 nights in May 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, property conditions & facilities
Great check in experience!
Stayed 1 night in May 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Sherry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable and the pillows. The air conditioner whistle no matter what I did so I turned it off. It got hot during the night.
Stayed 1 night in Apr 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable, easy trip downtown
Great place just outside of downtown with ample free parking, right next to a gas station. Small shop on-site although it seemed to be closed much of the time, maybe only morning hours? The room was extremely clean which is saying a lot for someone who travels with lysol wipes and their own bedding, the fact that it was clean even for me is impressive. Fridge is full size and countertop is enough for cooking so for a week+ staying in louisville this was very convenient to grocery shop and be very comfortable. I saw many work trucks and lots of people up and out early 5-6am so I didn't hear any late partying or any noise really. All in all for the price, how quick and easy it was to get to downtown, free parking, cleanliness, amenities in the room this hotel would be a repeat if i ever needed to go back to the city
Stayed 5 nights in Apr 2024

10/10 Excellent

Leo

Traveled with family
Liked: Property conditions & facilities
This location is wonderful for anyone visiting Louisville. Quick and easy drive to downtown, the staff and rooms are excellent and I felt safe in this area. I would recommend it to everyone.
Stayed 1 night in Mar 2024

6/10 Okay

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
They charged a extra $100. I thought it was just a deposit but it's been a week I still see the charge.

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.to stay. Will stay again
Stayed 1 night in Mar 2024

2/10 Terrible

Don

Stayed 1 night in Mar 2024

6/10 Okay

Jeremy

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Even though the property is fairly new, there were problems with the room. The heater unit sounded like crickets on steroids all through the night due to bad fan, and the toilet rocked on the ground and wasn't securely installed. There is also no breakfast offered. It was a good rate, and a good location for our quick 1 night stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Clean rooms. Very quiet. Good parking.
Stayed 1 night in Feb 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Feb 2024

6/10 Okay

Pany

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Could have been better
The room was nice and clean upon entry. Greeted by the a/c set at 56. Explains why when we turned the heat to 71 it climbed to 78 degrees and would not go down. We ended up sleeping with the window open and having a box fan going and the system off. The tub did not drain from a broken stopper and the disposer was not operable. The pool was also permanently closed. The nice thing was that laundry was free. Our rate was $161 a night :( .
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again! Super nice property and the staff were very friendly!
Stayed 1 night in Dec 2023

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite.
Conveniently located for our trip. Staff was friendly, and our suite was nice - it looked over the historic water tower, because the hotel next door had been torn down. We only stayed one night but the suite had everything we'd have needed for a longer stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Dean

Stayed 1 night in Dec 2023