Staybridge Suites Louisville Expo Center by IHG

3.0 star property

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Photo gallery for Staybridge Suites Louisville Expo Center by IHG

Iron/ironing board, free WiFi, bed sheets
Exterior
Exterior
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
380 FARMINGTON AVE, Louisville, KY, 40209
  • University of Louisville
    ‪12 min walk‬
  • Kentucky Kingdom
    ‪14 min walk‬
  • Cardinal Stadium
    ‪15 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪5 min drive‬

Room options

Suite, 1 King Bed, Accessible (Comms, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible (Comms, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Studio Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 4
  • 1 King Bed

Studio Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Staybridge Suites Louisville Expo Center by IHG

3-star hotel in Fairgrounds
This smoke-free hotel features a fitness center, a snack bar/deli, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Staybridge Suites Louisville Expo Center, an IHG Hotel offers 99 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Wireless Internet access is complimentary. A business center is on site at this 3-star property. This Louisville hotel also offers a fitness center, concierge services, and laundry facilities. Onsite self parking is complimentary.

Staybridge Suites Louisville Expo Center, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Property is also known as

Staybridge Stes Expo Center
Staybridge Suites Louisville Expo Center
Staybridge Suites Louisville Expo Center by IHG Hotel
Staybridge Suites Louisville Expo Center an IHG Hotel
Staybridge Suites Louisville Expo Center by IHG Louisville
Staybridge Suites Louisville Expo Center by IHG Hotel Louisville

Staybridge Suites Louisville Expo Center by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 249 out of 347 reviews
Rating 8 - Good. 59 out of 347 reviews
Rating 6 - Okay. 22 out of 347 reviews
Rating 4 - Poor. 9 out of 347 reviews
Rating 2 - Terrible. 8 out of 347 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable property with great service employees.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was nice and clean... check in was easy... very friendly staff...nice bed... quiete... easy check out.
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel through Expedia. The rate I was originally offered changed unexpectedly. I contacted the hotel after my stay, but of course, they couldn’t do anything and had to refer me to Expedia themselves. After chatting with them, I learned indeed the rate was changed, but that they also had charged an extra person fee the night we were there. Now why do that in a king suite? It was just the two of us. Makes no sense, nor have I ever seen a charge like that and I travel a lot nationally. Never again, Staybridge. I’ll take my business elsewhere.
Stayed 1 night in Oct 2024

6/10 Okay

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher H

Stayed 2 nights in Oct 2024

10/10 Excellent

Shanikka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and son came with me to see The University of Miami play Louisville in football. Our stay was great. The hotel was very nice, and rooms were also. The free breakfast was very good. A really great selection of food. It was within walking distance to the stadium and there were a couple of restaurants within walking distance. The staff was very friendly. Free parking at the hotel as well as a great price for our room. Highly recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place! Staff was very nice and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very. Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Mitchell

Stayed 6 nights in Sep 2024

6/10 Okay

Jeanette

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed at Staybridge many times, this was our first time in Louisville. My biggest complaint is that the bathroom doors in the King bed suite do not close all the way. They are the barn door style and it leaves a decent crack where one can see right through, a perfect view of the toilet and the mirror which reflects the shower. I stayed with a friend so it made for a bit of an awkward situation. The breakfast buffet had great options, I really loved all the fruit options I could top my Belgian waffle with along with the mini chocolate chips. The eggs and sausage were not tasty at all in my opinion. The staff was very friendly and helpful except that upon check out they refused to print a receipt "because we booked through Expedia". I always book through Expedia and other Staybridge locations have always printed a receipt for me. The Staybridge doesn't provided a shuttle to Freedom Hall etc. like the Hotel right next door so keep that in mind if that's important to you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for U of L
Stayed 2 nights in Oct 2024

8/10 Good

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lacey

Disliked: Staff & service, property conditions & facilities
Property conditions were not up to expectations for spiked festival prices. Room had issues with black mold in bathroom and wallpaper peeling off due to moisture. When alerted staff about issue, they said they would have maintenance look at it, rather than offer compensation or new room accommodation. Breakfast provided was sub-par. Laundry facility was dirty and machines were gunked up with detergent products. Will not return.
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not great for the prices we paid!
The ceiling needed repair work from a previous water leak. Had a bug crawling on one of the walls. House keeping did ok, for the most part. They didn't clean the floors our entire stay. And the washers half way work.
Stayed 5 nights in Sep 2024

8/10 Good

Melanie, Ely

Traveled with group
Liked: Cleanliness, amenities
Clean. The fridge was making a horrible noise and they got us into a new room asap.
Stayed 5 nights in Sep 2024

10/10 Excellent

Cheri Hill

Stayed 1 night in Sep 2024

8/10 Good

Cheri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a respectable property for the price- which was high because of the festival. The free breakfast was good. The rooms were very clean and the beds were comfortable
Stayed 6 nights in Sep 2024

10/10 Excellent

Jeremiah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice room
Stayed 4 nights in Sep 2024

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great dining is a bit of an issue if you don’t want to do a lot of driving
Stayed 3 nights in Sep 2024

2/10 Terrible

Tessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible customer service rude and won’t help with anything.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michele, Yucca Balley

Stayed 5 nights in Aug 2024

10/10 Excellent

Shanikka

Stayed 1 night in Sep 2024