This smoke-free hotel features express check-out, a front-desk safe, and free WiFi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with safes and hair dryers. 43-inch flat-screen televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.
The Lubo - self check-in features express check-out and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. A total renovation of this property was completed in November 2022.
The Lubo - self check-in is a smoke-free property.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
Guidebooks
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
1 building
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Food and drink
Restaurant dining guides
More
Air conditioning
Desk
Electrical adapters
Heating
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Access methods
Private entrance, smart lock
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne
The Lubo - self check-in Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it.
The toilet got clog, I emailed info@..., then they came to fixed.
Jiewei
Stayed 2 nights in Sep 2024
4/10 Poor
Michael
Traveled with partner
Sep 10, 2024
Disliked: Staff & service
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
Very nice hotel. Very modern. Would come back again.
Kevin Wylie
Stayed 3 nights in Sep 2024
8/10 Good
ALASTAIR
Traveled with family
Sep 4, 2024
Liked: Cleanliness
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.
Had a positive experience with the self-check-in process, which was smooth and convenient. The staff along with Expedia customer service went above and beyond by assisting me with a booking mistake I made over email communication, which I greatly appreciated. They charge extra 50 per person for the kids to stay in family room that has a sofa bed which didn’t make much sense. The location is unbeatable, and I would definitely choose to stay here again.
Zaid
Stayed 1 night in Jul 2024
8/10 Good
Anita
Traveled with family
Aug 29, 2024
Liked: Staff & service
Fantastic location, good multi-occupancy room layout (very compact for top bunks in 4 person room but not in there long).
This hotel is in the perfect location! It was a comfortable space and we really loved having the room key on our phones. We would highly recommend staying here!
Danielle
Stayed 2 nights in Aug 2024
6/10 Okay
mostafa
Traveled with family
Aug 28, 2024
Liked: Cleanliness
Disliked: Staff & service
mostafa
Stayed 2 nights in Aug 2024
8/10 Good
Karen
Traveled with family
Aug 27, 2024
Liked: Amenities
Great location. Clean. Free espresso 24/7 in the “laundry room” where you can use washers and dryers for a fee. You can store your luggage if you arrive before check in. Elevator and AC, comfortable bed and room with kitchenette was a reasonable size. Not fancy, but would definitely stay here again.
Karen
Stayed 2 nights in Aug 2024
6/10 Okay
Reshma
Traveled with family
Aug 27, 2024
Liked: Cleanliness
I booked this room for a family of 4 with 2 teenagers. The bunk bed was a huge challenge to get in and out off. There was very little space for a 16 year old to access it. Otherwise the property was very clean and in a great location.
AC did not work, nor were they able to fix it. Failed to call back for updates so had to take initiative myself. when Ac Did work, the unit made a constant humming noise every 5 minutes .
We stayed in a room with kitchenette which was perfect for our needs as a family of four. Great to be in the heart of the Old Town in Luzern. Hostel provided many shared amenities like laundry and coffee area which was a great help.
VERY easy to check in, just make sure to get the email before you arrive. I did not at first, but when I sent email, I got the feedback in 2 hours.
Great location! close to everywhere
Excellent location close to train station and in middle of old town area. Check in very confusing. Needed a reservation number that was never sent (perhaps because I had selected to pay at
property?). Had to call and whoever answered was very helpful. Laundry was busy but very new machines and worked well. Would stay again.
Really lovely stylish room, very pleasant and comfortable. Fully equipped kitchenette and trendy fridge, light fittings, stylish shower room. Excellent location and value for money.