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Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Exterior
Indoor pool
Exterior
Business Room, 2 Queen Beds, Non Smoking (Suite) | Premium bedding, desk, laptop workspace, soundproofing
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3510 Mill Pond Road, Madison, WI, 53718
  • Ho-Chunk Gaming Madison
    5 min walk
  • Yahara Hills Golf Course
    15 min walk
  • Olbrich Botanical Gardens
    11 min drive
  • Madison, WI (MSN-Dane County Regional)
    15 min drive

Room options

View all photos for Business Room, 2 Queen Beds, Non Smoking (Suite)

Business Room, 2 Queen Beds, Non Smoking (Suite) | Premium bedding, desk, laptop workspace, soundproofing

Business Room, 2 Queen Beds, Non Smoking (Suite)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Standard Double Room, 2 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Non Smoking

  • 354 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 King Bed, Accessible, Non Smoking

Standard Single Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, soundproofing

Standard Single Room, 1 King Bed, Accessible, Non Smoking

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 354 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Inn & Suites

Madison hotel with indoor pool
An indoor pool, a conference center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and laundry facilities are onsite. Bathrooms are shared.
Comfort Inn & Suites offers 102 air-conditioned accommodations with video-game consoles and coffee/tea makers. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Guests have access to shared bathrooms. Bathrooms include bathtubs and hair dryers.

This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Event facilities measuring 400 square feet (37 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site. A total renovation of this property was completed in January 2024.

Comfort Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference center (400 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (48 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shared bathroom (in-room sink)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Suites
Grand Hotel Madison
Comfort Inn & Suites Hotel
Comfort Inn & Suites Madison
Comfort Inn & Suites Hotel Madison

Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 327 reviews" "
Rating 8 - Good. 83 out of 327 reviews" "
Rating 6 - Okay. 37 out of 327 reviews" "
Rating 4 - Poor. 10 out of 327 reviews" "
Rating 2 - Terrible. 11 out of 327 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
Nice clean property!
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised with the rooms and breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time experience to stay at Comfort Inn
Our stay was excellent. Clean rooms, fresh towels and linen, and a nice breakfast area to eat.
Stayed 1 night in Aug 2024

4/10 Poor

Zoe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room we were in had a VERY funky musty smell, in both the room and even worse in the bathroom. I was trying to locate the smell and opened the toilet tank; when I tell you mildew and mold was floating in there I mean it. I then tried to flush the toilet and it didn’t flush so we went to the front desk and had changed rooms. The second room had another smell, but was more bearable in comparison to the first. (Keep in mind that I booked a non smoking room) The second room had a wobbly toilet seat that didn’t really fit and I almost fell off trying to use it, the bathtub had cracks from use and the shower head and tub looks like it needs to be cleaned with steel wool because of mildew accumulation on the metal features in the tub. The cleanliness is the main downfall here, I think more attention needs to be made in order to maintain a safe and healthy environment for patrons.
Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff and clean, breakfast was a lil mid but that’s ok
Stayed 1 night in Aug 2024

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff seemed nice and seemed to care. Starting to get run down though and small updates would go a long way. Lights didn't work, shower rod was falling out of the wall, general run down conditions, towels and cloths had stains. The breakfast was average or just slightly below others I've experienced. Just a little bit of effort would help a lot.
Stayed 1 night in Aug 2024

10/10 Excellent

Genie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felr sade and it was clean a good stay
Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Leslie

Traveled with family
Disliked: Staff & service, property conditions & facilities
Pool was cloudy and very cold. Room ac didnt work and the tub stopper was broken.
Stayed 1 night in Aug 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
Inexpensive and you get what you pay for
Situated in the middle of many busy highways and Roads. breakfast was very disappointing
Stayed 2 nights in Aug 2024

8/10 Good

HYUN YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Enrique

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a reasonable price!
The hotel was very clean and updated. It appeared that the owners are renovating—furniture, fixtures, paint, linens, carpet all appeared new/fresh. I think the room we were in perhaps was a smoking room prior to renovation; there was some sort of stale smell notable when we entered the room. The shower head seemed older and appeared to have leaks, but the temp and pressure were great. Beds and pillows and linens were very comfortable. Breakfast offerings had good variety. Staff was friendly and helpful. Overall, a really good experience at a great value!
Stayed 1 night in Aug 2024

8/10 Good

Jean-Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent hotel and perfect if you are looking for a night’s sleep. The rooms are fine - my room had some stains on the carpet but otherwise was clean. A lot of wasted empty space in a 2 bed room - could have easily put a table and chairs. The breakfast was fine - standard hot and cold items. My only complaints are shower heads placed at a height for people shorter than 5 feet tall, as well as the placement of the toilet paper roll (on the wall BEHIND the toilet and far to your side). I would consider myself an average height person and found it a long difficult stretch to reach!
Stayed 1 night in Aug 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Very clean & comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Traveled with partner
Disliked: Cleanliness
I reserved a room and Fromm the photos and description the room had a jacuzzi. When I arrived the staff advised that this location didn’t have any jacuzzi rooms
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024