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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Front of property - evening/night
City view from property
Exterior
Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
2 Double connecting rooms with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Plaza Mayor
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

  • City view
  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

  • 463 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

  • City view
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

  • City view
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

  • City view
  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

  • City view
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

  • City view
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Similar properties

View from property

Petit Palace Puerta del Sol

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1001)
The price is $269
per night
$296 total
includes taxes & fees
May 8 - May 9
Petit Palace Puerta del Sol

About this property

Hotel Europa

3-star Madrid hotel, connected to a rail/subway station in Madrid Centro
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite.
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel Europa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Loan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff! Will definitely stay there the next time we're in Madrid.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Stayed 1 night in Jan 2025

10/10 Excellent

Shorena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful City center location

This hotel has a great location, in the very center of Madrid and we really enjoyed staying there, also we enjoed to eat in this hotel’s restaurant, they served a really nice steak and vegetable soup, a glass of wine was absolutely amazing and service as well.
Stayed 2 nights in Jan 2025

4/10 Poor

Kara

Liked: Cleanliness
My room, a single, had no window, let alone the promised balcony. Its slanted ceiling made it feel very much like Harry Potter’s bedroom under the staircase. Not quite sure how it was rated so highly on Expedia.
Stayed 3 nights in Jan 2025

10/10 Excellent

milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JOSE ALBERTO RIVERA

Stayed 3 nights in Jan 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent! Very helpful, any request was answered immediately and correctly, the cafe/ restaurant downstairs was convenient, the laundry service excellent, quiet room, plenty of hot water. I was a solo traveler and I felt safe and comfortable there
Stayed 4 nights in Jan 2025

10/10 Excellent

alcides

Stayed 4 nights in Jan 2025

10/10 Excellent

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities
This is our 3rd stay and we love the location, staff and hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great location, clean rooms, and friendly, helpfulbilingual staff. And the price was good. We would recommend this to others without reserve.
Stayed 3 nights in Jan 2025

10/10 Excellent

michael, chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Plaza view! Staff was Great! Location was Fantastic!
Stayed 4 nights in Jan 2025

8/10 Good

Murugesh Babu

Stayed 3 nights in Jan 2025

10/10 Excellent

Nallely

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the front desk and they were extremely professional and helpful when we arrived and when we needed a taxi to get to the airport at the appropriate time. Breakfast was delicious and our room was always taken care of. I would seriously recommend this hotel especially the location is super convenient and you can walk to Plaza Mayor within minutes!
Stayed 6 nights in Jan 2025

10/10 Excellent

bayan

Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy, Downingtown

Great location, clean room. The staff were very nice!
Stayed 4 nights in Jan 2025

10/10 Excellent

Emily Liming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Muhammad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Views from Spacious Room.

Family of 4, we stayed in a room with 4 beds. It was excellent. The view at Christmas time was so magical. There was plenty of noise at night, but we knew that going it. It was a VERY busy area during our late december stay. I could stand on that little balcony all day and watch all the life happening below. So glad we chose to stay at Hotel Europa.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angelica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal del hotel es excelente! Me encantó el hotel, el restaurante, el área.
Stayed 3 nights in Jan 2025

8/10 Good

Gianfranco

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, great service, loud to sleep

Great Location Excellent Service Hard to sleep at night to much noise from De Sol To loud all night (maybe because was first days o January)
Stayed 3 nights in Dec 2024

10/10 Excellent

haya

Traveled with partner
Liked: Amenities
Extremely helpful. Highly recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and nice. the room is space. the area is a very central part. many dining options nearby. the room is space. bathrooms are very nice and have bidets. recommend
Stayed 2 nights in Dec 2024