*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Novotel Makassar Grand Shayla features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 3.5-star property consist of a business center and 8 meeting rooms. Event facilities measuring 5382 square feet (500 square meters) include a conference center. This family-friendly hotel also offers a children's pool, spa services, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Novotel Makassar Grand Shayla is a smoke-free property.
- Library
- Number of outdoor pools - 1
- Water dispenser
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 500
- Number of meeting rooms - 8
- Terrace
- Luggage storage
- Concierge services
- Conference center
- Snack bar/deli
- Total number of rooms - 320
- Number of floors - 13
- Number of buildings/towers - 1
- Airport transportation (surcharge)
- Number of bars/lounges - 1
- Full-service spa
- Conference space
- Free WiFi
- Vegetable garden
- Smoke-free property
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 5382
- Banquet hall
- Reception hall
- Laundry facilities
- Vegetarian breakfast available
- Garden
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Sofa bed
- Free cribs/infant beds
Room Amenities
Novotel Makassar Grand Shayla offers 320 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers. This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Alarm clock
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Sofa bed
- High-speed internet access
- Iron/ironing board (on request)
- Free bottled water
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- TV size: 32
- TV size measurement: inch
- Free cribs/infant beds
- LED TV
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Free tea bags/instant coffee
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.
Spa Services
The onsite spa has couples treatment room(s). Services include massages.
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 150000 per person
- Airport shuttle fee: IDR 250000 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Minimum age for negative COVID-19 test result requirement: 18
Car recommended
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Cashless transactions are available
Comprehensive recycling policy
Contactless check-out is available
Security system
Mobile key entry is not available
Staffed front desk
Children stay free - maximum age 16
Contactless check-in is available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Smoke detector
Children stay free
Service animals not allowed
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide a negative COVID-19 test result.
The negative COVID-19 test result requirement applies to all guests aged 18 and up.
Hotel Names
- Novotel Makassar Grand Shayla Hotel
- Novotel Grand Shayla Hotel
- Novotel Makassar Grand Shayla
- Novotel Grand Shayla
- Novotel Makassar Grand Shayla Hotel
- Novotel Makassar Grand Shayla Makassar
- Novotel Makassar Grand Shayla Hotel Makassar
Hotel Reviews
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