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Premium Cabin, Terrace, Lagoon View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Traditional Room, 1 Queen Bed, Lagoon View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Honeymoon Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 1 Bedroom, Lake View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Hacienda Puerta Del Cielo Ecolodge & Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Nandasmo hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an area shuttle within 40 km and an airport shuttle (available 24 hours). Onsite uncovered self parking is complimentary.

Hacienda Puerta Del Cielo Ecolodge & Spa has designated areas for smoking.

  • Barbecue grill(s)
  • Library
  • Picnic area
  • Daily
  • Couples/private dining
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Free breakfast (local cuisine)
  • Full-service spa
  • Number of swim-up bars - 1
  • Free breakfast
  • Spa treatment room(s)
  • Uncovered parking
  • Secured parking
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2010
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Proposal/romance packages available
  • Free RV, bus, truck parking
  • Airport transportation - pickup (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 10
  • Television in common areas
  • No accessible shuttle
  • Number of floors - 1
  • No accessible airport shuttle
  • Number of buildings/towers - 9
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Number of accessible parking spaces 20

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Room Amenities

Hacienda Puerta Del Cielo Ecolodge & Spa offers 10 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Premium bedding
  • Soundproofed rooms
  • Blackout drapes/curtains
  • In-room massage available
  • Egyptian-cotton sheets
  • Rainfall showerhead
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Window screens

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in some public areas: Free WiFi

Food & Drink

A complimentary local cuisine breakfast is served each morning between 7:30 AM and 9:00 AM.

Linda Vista Grille - Overlooking the pool and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Spa Services

Linda Vista has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Reflexology
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ziplining nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: USD 65 per room (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (up to 10 years old)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 42.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Cash or credit card deposit required

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Long-term renters welcome

Staff wears personal protective equipment

Mobile key entry is not available

No front desk

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Guest will receive an email before arrival 72 hours

Contactless check-in is not available

No cribs (infant beds) available

Guests will receive an email with special check-in instructions

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 42.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Hotel Names

  • Hacienda Puerta Cielo Ecolodge Hotel
  • Hacienda Puerta Cielo Ecolodge Hotel Masatepe
  • Hacienda Puerta Cielo Ecolodge Masatepe
  • Hacienda Puerta Del Cielo Ecolodge Spa
  • Hacienda Puerta Del Cielo Ecolodge & Spa Hotel
  • Hacienda Puerta Del Cielo Ecolodge & Spa Nandasmo
  • Hacienda Puerta Del Cielo Ecolodge & Spa Hotel Nandasmo

Hotel Reviews

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