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Ace Hotel & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ace Hotel & Suites

Rooftop bar, alfresco dining
Breakfast served
Breakfast served
Exercise/lap pool
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Room service
  • Parking available
  • Gym

Explore the area

Map
United Street corner Brixton Street, near Pioneer, Pasig, Manila, 1603
  • Shangri-La Mall
    12 min walk
  • Sky High Bar
    1 min walk
  • Shaw Boulevard Station
    15 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    37 min drive

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch LED TV with cable channels, TV

Suite, 1 Bedroom

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 Double Bed

  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Deluxe Twin

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Front of property

Richmonde Hotel Ortigas

Pool
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (711)
The price is $65
per night
$73 total
includes taxes & fees
Jan 1 - Jan 2
Richmonde Hotel Ortigas

About this property

Ace Hotel & Suites

3-star hotel in Kapitolyo
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a lazy river are onsite.
Ace Hotel & Suites offers 170 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a sauna, and a fitness center.
In addition to a children's pool and an indoor pool, Ace Hotel & Suites provides a lazy river and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a fitness center, a terrace, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Ace Hotel & Suites has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
Skygarden - This restaurant serves breakfast only.
Ace Coffee Lounge - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
Sky High Bar - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Self parking on site (PHP 300 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: PHP 550 for adults and PHP 550 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ace Coffee Lounge
  • Sky High Bar
  • Skygarden

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 550 for adults and PHP 550 for children
  • Airport shuttle fee: PHP 1775 per vehicle (one-way)
  • Self parking fee: PHP 300 per night
  • Rollaway bed fee: PHP 1600.0 per night
  • Facilities fee: PHP 600 per person and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ace Hotel Pasig
Ace Pasig
Ace Hotel & Suites Metro Manila/Pasig
Ace Hotel Suites
Ace Hotel & Suites Hotel
Ace Hotel & Suites Pasig
Ace Hotel & Suites Hotel Pasig

Ace Hotel & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 81 out of 222 reviews" "
Rating 8 - Good. 92 out of 222 reviews" "
Rating 6 - Okay. 33 out of 222 reviews" "
Rating 4 - Poor. 9 out of 222 reviews" "
Rating 2 - Terrible. 7 out of 222 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rowena

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception, Housekeeping and Restaurant staff are ⭐️⭐️⭐️⭐️⭐️ Great food and drinks. Linens, towels are old hence look dirty with stains. You can request for better ones though.
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, walkable to plenty of shops and restaurants. The spa is really good. Rooms are old but comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

6/10 Okay

Charles

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The hotel was out dated the room had not been updated including the shower fixtures and faucets the exhaust fan was leaking condensation on our towels and belongings. Other than that the room worked for our needs it was large and had everything we needed they had to replace our refrigerator because it wasn’t working. We have stayed here many times and this is the first time we have not been happy. The surrounding area is full of everything anyone could need.
Stayed 2 nights in Apr 2024

8/10 Good

Rainelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water spa is good experience. Must try!
Stayed 1 night in Feb 2024

6/10 Okay

Terry, Texas

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Hotel was clean and staff was nice, hotel policy stated 300 pesos for use of pool but never stated for 4 hours only and 300 pesos per day, also never heard of no phone policy and no pictures allowed taken in pool areas.
Stayed 1 night in Apr 2024

8/10 Good

Mica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2024

10/10 Excellent

Jayson

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place.
Stayed 2 nights in Mar 2024

6/10 Okay

Claudine

Traveled with family
Liked: Staff & service, amenities
Hotel is a bit older and dusty. Great water spa attraction and food was delicious. Location is good. Staff very attentive
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Service was excellent. Facilities need to be upgraded. Minor repairs on closet doors. Shower enclosure needs to be sealed. Dust accumulated on crevices need to be worked on. Thorough vacuuming to remove hairs and dust particles is needed.
Stayed 1 night in Feb 2024

10/10 Excellent

Kristine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite go-to hotel in Manila
Loved it!
Stayed 1 night in Jan 2024

6/10 Okay

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long line up during check-in. So many people At the lobby and check-in was slow. Also I find the 3pm check-in time later than other hotels.
Stayed 1 night in Jan 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Heinrick James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very relaxibg experience
Stayed 1 night in Dec 2023

10/10 Excellent

William

Positive, friendly and top notch customer service
Stayed 2 nights in Nov 2023

10/10 Excellent

Abegail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Nice hotel one of my favorite
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

nona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

6/10 Okay

Rianne, CORONA

Traveled with family
Liked: Staff & service, property conditions & facilities
The only thing i like is the water spa. Dear owners of Ace Hotel: 1.The towels that we're provided in our room was so disgustingly old and dark. Looks like its been overused already for a decade. Its time to change and put a brand new towels. Theres not even a wash cloth provided! 2. Please can you guys provide a Netflix or Amazon prime so we can watch a good movie. We really have no choice except the local channels. Please consider this review and im sure your score will go up. Thank you
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruby Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, I am thankful to Expedia's partnership with Ace for offering the lowest price among other OTAs. Then thank you so much, Ace, for your consistent excellence, in the spa's cleanliness and therapeutic effect. It's my 3rd time to swim there. Then it's my first time booking the room and I was also happy. The lowest budget bedroom was beautiful and clean, too. I also so appreciate the free breakfast buffet! Yummy food and great ambiance with warm atmosphere. Also, we left an item there and when I came back for it, the staff had it and gave it to me. Wow at the safety and integrity. Thank you so much. Also, thank you for including the free parking for our stay. We just needed to validate it regardless of how many times we go out and it's still free. Know what, I will definitely come back again and recommend you to everyone. My hubby and I really enjoyed. Keep up the great work!!! :)
Stayed 1 night in Aug 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the water spa and the buffet breakfast.
Stayed 1 night in Aug 2023

10/10 Excellent

Nerelito

Stayed 1 night in Aug 2023

10/10 Excellent

Kristine

Stayed 1 night in Jul 2023

10/10 Excellent

Fherleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has a good view. some foods are bit pricey. But overall thumbs up.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

Stayed 2 nights in Apr 2023