Holiday Inn & Suites Makati, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn & Suites Makati, an IHG Hotel

Terrace/patio
City view
Exterior
Meeting facility
Shopping mall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Pool

Explore the area

Map
Glorietta Mall, Palm Drive, Ayala Center, Makati, Manila, 1224
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪1 min walk‬
  • SM Makati
    ‪4 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪21 min drive‬

Room options

Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(33 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 2 Double Beds (High Floor)

9.0 out of 10
Wonderful
(17 reviews)
  • 334 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 527 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(16 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

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About this property

Holiday Inn & Suites Makati, an IHG Hotel

4.5-star Makati hotel, connected to a shopping center in Makati Central Business District
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a steam room are onsite. Housekeeping is available once per stay.
Holiday Inn & Suites Makati, an IHG Hotel offers 348 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided once per stay.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and massages.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Holiday Inn & Suites Makati, an IHG Hotel features an outdoor pool and a steam room. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 3993 square feet (371 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn & Suites Makati, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Flavors - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Oz - This poolside rooftop bar specializes in international cuisine and serves light fare only. Open daily.
Citron Cafe - This café specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PHP 1,350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Citron Cafe
  • Flavors
  • Oz

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (3,993 square feet of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 2000 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 1350 per person
  • Airport shuttle fee: PHP 2500 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: PHP 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Makati
Holiday Inn Makati
Makati Holiday Inn
Holiday Inn Makati Hotel
Holiday Inn & Suites Makati Metro Manila
Holiday Inn Suites Makati
& Suites Makati, An Ihg
Holiday Inn Suites Makati
Holiday Inn & Suites Makati, an IHG Hotel Hotel
Holiday Inn & Suites Makati, an IHG Hotel Makati
Holiday Inn & Suites Makati, an IHG Hotel Hotel Makati

Holiday Inn & Suites Makati, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1002 reviews" "
Rating 8 - Good. 300 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 15 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hassan

Liked: Staff & service, property conditions & facilities
Great staffs and very good location, ver safe and pleasant area
Stayed 6 nights in Oct 2024

10/10 Excellent

hana

Stayed 4 nights in Sep 2024

10/10 Excellent

Veda Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From housekeeping (Roland, Jinky, Shem) who maintained our room immaculately, to Flavors staff (Gen,Wana,Namie,Joanna,Jolina,Jocelyn,Kayla,Demi,Vincent,James,Aldrin,Restfer,Edward,Vince, et al) and Kitchen (Chef Freddie, Chef Grace) who made every meal delicious and enjoyable, to security (Uly, front door crew, and especially the guard dogs Buster and Coco) who were welcoming and kept us secure, the staff at HISM are all superb! The location is very convenient for shopping and as a base to explore Makati/BGC/Manila. The renovations will only improve our future stays!
Stayed 15 nights in Sep 2024

8/10 Good

Bonnie

Liked: Staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2024

8/10 Good

Roberto

Stayed 5 nights in Sep 2024

10/10 Excellent

Sheenie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Luxury
Amazing night stay. I had the perfect weekend rest!
Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Stayed 4 nights in Sep 2024

8/10 Good

HIREN

Business traveler
Liked: Staff & service, room comfort
Great service but infrastructure needs makeover
Not quite the standard of Holiday Inn infrastructure that I have come to expect. Hotel needs a serious update. I dont know why people have such affinity for carpets in a place with such high humidity. it always leaves this damp smell hanging around all the time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Socorro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff (Jolina)
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff! Great place to stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria Socorro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, undergoing renovation, some minor noise
Stayed 7 nights in Sep 2024

10/10 Excellent

MARIA CRESSIDA, Ashburn

Liked: Cleanliness, staff & service
Prime Location!!! Few steps, 15 steps to be exact for an average person like me and your in Glorietta 2! Staff were amazing, smoking area had an awesome view! Will definitely stay here again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price with great choices for breakfast!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria Lourdes S

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to everything!
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah Lyn, Baguio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from Front Desk, Housekeeping, Concierge, food attendants are consistently friendly, very courteous and helpful. Food was great too! Of all the hotels I’ve been to, Holiday Inn Makati is top-tier!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
We had a pleasant experience at the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Dale, PHOENIX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offers firm, but comfortable beds. 2 choices of pillows. A very hot shower. So hot, there is a warning label! :) The onsite swimming pool is a decent size. I did not stay long enough to enjoy other onsite amenities. If you have the option to pay extra for Breakfast and Dinner, TAKE IT! Both buffets did not disappoint! They were DELICIOUS! the staff is super friendly and hospitable! I will definitely be back! The stay could not have been more perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Go

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel$
Nice hotel. Will be back. Great area for shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

SYED YASEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and dining areas
Stayed 1 night in Aug 2024

10/10 Excellent

Simerdip

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely hotel but what stands out to me is the customer service. My wife and I recently stayed at the Holiday Inn and Suites, and our experience was outstanding. From arrival, we were greeted with warm smiles and exceptional hospitality. The staff are incredibly friendly and always go the extra mile to ensure comfort and enjoyment. Their dedication to excellent service is evident in every interaction. Our room was clean, comfortable, and well-appointed, providing a perfect retreat after a long day. The buffet breakfast was impressive, with a great variety and quality of food. Special thanks to General Manager Andy Belmonte. His leadership is reflected in the exceptional culture of the hotel. The friendly and accountable nature of the staff speaks volumes about the management’s commitment to excellence. Having traveled to Manila often for business, this hotel stands out as a favorite. The location is convenient, and the service is impeccable. I highly recommend the Holiday Inn and Suites to anyone visiting Manila. Thank you to the entire team for making our stay so memorable. We look forward to returning.
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 4 nights in Jul 2024

8/10 Good

Brian

Liked: Property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2024