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Quaryati Ecolodge Marrakech

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quaryati Ecolodge Marrakech

Outdoor pool
Breakfast, lunch, dinner served; Moroccan cuisine, alfresco dining
Front of property
Luxury Villa, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe
Yoga

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Douar Tounsi, Sidi Abdallah Ghiat, 40 000
  • Aqua Fun Club
    18 min drive
  • Le Berber Brunch
    13 min drive
  • Marrakech Central Station
    39 min drive
  • Marrakech (RAK-Menara)
    38 min drive

Room options

View all photos for Suite

Suite | Living area

Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Villa, 1 Bedroom

Luxury Villa, 1 Bedroom | Egyptian cotton sheets, premium bedding, in-room safe

Luxury Villa, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Triple Room (Baraka)

Triple Room (Baraka) | Egyptian cotton sheets, premium bedding, in-room safe

Triple Room (Baraka)

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room ( Berbère )

Triple Room ( Berbère ) | Egyptian cotton sheets, premium bedding, in-room safe

Triple Room ( Berbère )

  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room

Room | Egyptian cotton sheets, premium bedding, in-room safe

Room

  • Sleeps 2
  • 1 Twin Bed

About this property

Quaryati Ecolodge Marrakech

4-star Sidi Abdallah Ghiat guest house with rooftop terrace
This guesthouse features an outdoor pool, a restaurant, and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite.
Quaryati Ecolodge Marrakech offers 36 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the guesthouse include an outdoor pool and a steam room.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.
Quaryati Ecolodge Marrakech features an outdoor pool and a steam room. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The guesthouse also has a snack bar/deli. Guests can unwind with a drink at one of the guesthouse's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1076 square feet (100 square meters) include conference space. This Sidi Abdallah Ghiat guesthouse also offers a rooftop terrace, spa services, and a library. An area shuttle within 26 kilometers and a shopping center shuttle are complimentary for guests. Onsite self parking is complimentary.

A complimentary buffet breakfast is served each morning between 8:00 AM and 11:00 AM.
Onsite venue - This family restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Languages

Arabic, English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 26 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Fitness classes
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Pilates classes
  • Steam room
  • Yoga classes

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 250 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 41.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per vehicle (one way)
  • Rollaway bed fee: MAD 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Ecolodge Marrakech
Ecolodge Quaryati Marrakech
Quaryati Ecolodge
Quaryati Ecolodge Marrakech House Tounsi
Quaryati Ecolodge Marrakech Tounsi
Quaryati Marrakech
Quaryati Ecolodge Marrakech House
Quaryati Ecolodge Marrakech
Quaryati Ecolodge Marrakech Guesthouse Sidi Abdallah Ghiat
Quaryati Ecolodge Marrakech Sidi Abdallah Ghiat
Quaryati Ecolodge rakech Si A
Quaryati Ecolodge Marrakech Guesthouse
Quaryati Ecolodge Marrakech Sidi Abdallah Ghiat
Quaryati Ecolodge Marrakech Guesthouse Sidi Abdallah Ghiat

Quaryati Ecolodge Marrakech Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews" "
Rating 8 - Good. 5 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest at the foot of the Atlas Mountains
A quiet place to charge batteries in truly beautiful place!
Stayed 1 night in Nov 2017

10/10 Excellent

Susan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect! Beauty and tranquility.
This was our second visit to Quaryati and we will definitely be returning again. A beautiful oasis of calm and tranquility, it's the perfect place to relax and recharge. The setting and beautiful grounds are complemented by the hardworking and friendly staff, and Françoise, the owner's warm welcome. They accommodated my birthday during our stay with a special breakfast, and a cake during our evening meal. There is a free daily shuttle to Marrakech, so you can combine a peaceful getaway with time sightseeing and haggling in the souks. Having stayed solely in riads in the Medina on my first trip to Marrakech, staying at Quaryati is the best of both worlds. We went into the city once during this trip and fun though it was, it was lovely to get back out into the countryside afterwards. We went specifically to relax, enjoy the Moroccan sunshine and lounge by the pool, but Quaryati is equally a good base for many daytrips, to the Atlas Mountains, the desert or the coast. There is a hammam on site, and I thoroughly recommend trying a hammam and a massage, I feltamazingly relaxed after trying out both. The food is fantastic, a well executed Moroccan-French fusion, and the wine and 3 course evening meals were so good that plenty of walking around the countryside and swimming were required to offset them. Bikes can also be borrowed. I love this place. I didn't want to come home and can't wait to go back.

10/10 Excellent

jill and tim, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in remote location
It was the second time we have been here and I'm sure we'll be back. Francois and her staff are excellent-nothing is too much trouble. It's a lovely hotel in a very secluded location, perfect for relaxing and very safe for single travellers. The food and drink is good, rooms extremely clean and the whole feel very friendly and comfortable.

10/10 Excellent

Maria, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet oasis close to Marackech
The hotel was just as described, quiet, peaceful with stunning views over the Atlas Mountains. The hotel staff was always happy and willing to help. Francoise was very welcoming and friendly. The atmosphere was overall relaxed and you felt at home.The only things that need a little more service are the bicycles as the closest villages are 5km away. If you are adventurous and would like to explore the area with better bicycles you can get easier through the small roads that lead you to the towns of Sidi Abdellah and Ourika otherwise you need to walk or rent a taxi, car. The food was nice and there are also available gluten free meals, breakfast which helped in my stay. I would surely recommend this place to anyone wanting some days away from big cities and a big breath into the Atlas mountains.

10/10 Excellent

Clare & Mel, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil retreat!
Mint tea on arrival, along with a pleasant welcome. Throughout the service was efficient and somehow, quietly relaxed. At first glance the dinner menu seemed limited however, changed each evening and the dishes we had were very good, generous portions too. Breakfast was consistently varied and more than adequate. The weather for our stay was disappointing and limited our use of the excellent pool to nil! Spent several hours in front of the log fire, sometimes along with other guests, reading or chatting. The easy circular walk of the area was pleasant and locals seemed happy to see us. Would love to go back when it's not cold and raining! We left a bag in the taxi taking us to the airport, containing snacks for our journey home, a kindle and i pod. We emailed when we got home.The taxi driver had already dropped it back at Quaryati that evening without us asking! and Francoise organised for them to be sent back to us at home, which we were most grateful for.

10/10 Excellent

Natalie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimalist and deeply relaxing hideaway
Quaryati might not be the Ritz - it's up a bumpy dirt road in a semi-rural part of Marrakech, and rooms / amenities are minimalist (ie: not super duper luxe). Attitudes are (very) relaxed, and sometimes it can take a few minutes to find someone to help you with something. Food is minimalist with limited options, but so healthy, so fresh and local, and beautifully prepared. To us none of this was a negative. Quaryati might be the single most gorgeous and relaxing place I've ever been. You are treated like family, and mostly left to your own devices to lounge in the sun, sit by the pool, bike on dirt pathways amongst the goat herders, or have a glass of wine on the terrace (where the staff will kindly offer you a little plate of olives). The staff is very friendly and do everything to accomodate you (including food, which is always made incredibly fresh and from scratch). Francoise the owner is incredibly nice. the cats are affectionate, and peacocks roam freely. The place is stunningly beautiful, with rose bushes, olive trees, and beautiful foliage everywhere. It is the opposite of a tacky mega resort swarming with tourists. So if you want to be waited on hand and foot with the most luxurious rooms, this might not be your place. But if you want to be truly deeply relaxed, part of the family, and far away from the madding crowd in a tiny paradise, I would absolutely recommend Quaryati!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Very relaxing place with lovely gardens. Rooms very nice with comfortable beds. Food was excellent ate there every evening. Free shuttle to Marrakech leaving at 10am and back at 5pm was ample time to explore. Had a couple of days relaxing by the pool and walking from the hotel to see the local area. All the staff were very friendly and helpful. I would definitely stay again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
Lovely escape from the city with the benefit of free daily shuttle to Marakech if required.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss!
This ecolodge is simply one of the most beautiful and breathtaking places I have ever stayed. Francoise and her team's service is seamless, attentive and second to none. The grounds and views are divine and the tranquillity of the resort is like no other. You could easily spend your entire holiday at the resort and feel perfectly content. The attention to detail, willingness to go above and beyond their service and beautiful interior and exterior decor puts this resort at a 5 class, world class level in my books. The place to spend a holiday in Morocco for sure. Shuttles in to the Medina and organised trips into the Atlas Mountains ensure you get a full experience. Thank you Francoise to you and your team for making Christmas 2014 very special for Mya and I.

10/10 Excellent

Paul, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, relaxing hotel out in the wilderness
This was a fantastic hotel. The facillities and staff were immense and even though it was really difficult to get to the staff were so helpful in arranging transport and giving advice on where to go and how to get there. The Food was amazing and I would definitely recommend it.

10/10 Excellent

Caroline, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet retreat with excellent views
We stayed for two nights after staying in central Marrakech for 3 days. The staff at the hotel were able to book us a taxi from the city with no problem which was brilliant as it's quite out of the way, 5km down a winding track. Although we were late arriving (about 9pm), dinner was still being served which we were offered straight away. The food for all three meals of the day was absolutely wonderful and excellent sized portions. The room was lovely, remaining cool throughout the day which was a nice retreat from the heat. The only issue we had with the room however was a small invasion of rather large ants coming through one of the window frames, which we blocked up with tissue to stop anymore coming in (the only reason the room cleanliness and comfort are marked down). The pool area and gardens were also lovely and quiet (apart from the peacocks occasional squawk) with excellent views of the Atlas mountains.

10/10 Excellent

Richard, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm and beauty
A thoroughly enjoyable stay, so good we will consider returning,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Relaxed relaxed relaxed relaxed and very well looked after.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect winter R&R
Our stay comprised 7 days 20–27 December, the first time we had been away for Christmas since we were married back in the mists of last century. We had neither of us been to Maroc, nor even to Africa, and had no real idea what to expect. In the dark, Quaryati Lodge seemed a long, long way up a bumpy track from the main road but our cab driver (ordered ahead of time, a good idea) hung tough and we were relieved and delighted to arrive. It all made better sense the following morning. Our apartment was comfortable and spacious enough, the main building welcoming and stylish with its open log fire in the evening, the staff as helpful as could be, and the grounds a delight. The view from the roof puts the location into context, and at dusk the effect of the sun's last rays splashing the peaks of the snow-covered high Atlas to the SW quite spectacular Ours was pretty much a hideaway holiday and if this is what you're after, I cannot recommend it strongly enough. Even so, dinner on Christmas Eve, in the French style, was very jolly with several very different anglophone couples getting on famously. The daily navette to Marrakech is a useful service, but we visited only once, preferring poolside peacefulness. Daytime temps were as high as 23C but the water in the pool is cold...very cold! Our thanks to Françoise and her staff for a great holiday experience.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel ok but to quiet and too far away from anything if its sit around and do nothing this hotel is for you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful retreat in idyllic surroundings.
If you are looking to get away from it all and relax in natural and beautiful surroundings then this is just what you are looking for. A perfect break from the British winter. The staff are really friendly and our Berber room (which had wonderful views of the mountains and gardens) was cleaned every day. The room was more like a studio apartment. We slept with the doors open most nights and adopted a little resident cat which became a regular visitor. The pool was delightful as was the wildlife (except sometimes at night when it could be a bit noisy). We daily saw Swifts dipping into the pool, butterflies and bright red dragon fly. The animals were all so ridiculously healthy and happy it sometimes felt like being in a Walt Disney film. Francoise and her son were most accommodating and helped us hire cars, taxis, restaurant tables, massages, Hammams etc. We hired a car up to the Atlas mountains but recommend you use a guide. We visited Marrakech in the evening (too hot in the day). It was a wrench to leave but we would go back and would recommend it to both couples looking for a break and to families with young children. It was great to see children playing in such natural surroundings.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Away from it all
Very pretty and remote lodge, about 40mn by car from Marrakech. Half or full day excursions to various locations and outside sporting activities are organised for a fee but on site, there's nothing per se to do, except relax and swim in the pool. Room was very clean and typically decorated in simple Moroccan style. Bed very comfortable and bathroom simple but clean (standard toiletries offered except conditioner). Service on arrival very friendly. The owner will helpful with taxi booking prior to arrival: money well spent as the lodge is so remote and difficult of access. Breakfast was good with suitable choice of homemade breads,eggs,yoghurts,jams,fruit, cheese and tea/coffee + homemade juice. But, later on in the day and particularly in the evening, there was no staff at reception or around to ask about anything. It felt like we were the only guests around and the place had more of an unfamiliar home setting at this point than a 4-star hotel. Compared with breakfast, the dinner we had was only just average. The tagine was meatballs in a tomato sauce and didn’t have a particularly special Moroccan feel or taste to it. The lack of visible staff presence after a certain time in the day and the quality of dinner were the only two disappointing features about the place. The free shuttle to Marrakech at 10am was excellent. Overall, if you are after a quiet retreat, it’s great. Service overall should be more professional, not just very kind and friendly to match hotel rating.

10/10 Excellent

Emilie, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vegan-friendly hotel near Marrakech
We've chosen this hotel because I was very stressed and needed to relax. It was definitely a good choice. The place is beautiful and very quiet. You have a stunning view of the Atlas Mountains while enjoying the fresh air of the countryside. The ecolodge is wonderfully decorated mixing modern and traditional Moroccan styles. The food is delicious and made from scratch. My boyfriend and I are vegan so they prepared veggie tagines, couscous and Moroccan salads for us as well as Moroccan crepes without butter for breakfast. Most of the food comes from the farm and we were positively surprised to eat veggies with such a sweet taste. The olive oil is also delicious to eat with the homemade bread. The staff was very friendly as well as Françoise, the owner, who gave us some tips to make the most out of our holiday. There is a free shuttle/taxi service which drops you in Marrakech at 10am and picks you up at 5pm. The day in the Atlas Mountains was amazing and I would definitely recommend it. I appreciated the fact that Françoise was booking the taxis for the activities and all we had to do was to show up at the meeting point with everything set up for us. We stayed for a week at the end of March 2013 and the weather was amazing (27-31 degrees)! I really enjoyed relaxing by the pool, playing with the 6 or 7 cats living on the property and admiring the peacocks. If I ever return to Marrakech, I will definitely stay at Quaryati.

10/10 Excellent

Xavier, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, difficult to find!
This place is lovely, very remote and good value. Great pool and good food in the restaurant and a good buffet breakfast. If you go there make sure you contact them well before and arrange transport from the airport with the hotel. The expedia address and phone number are not correct. Check the website of the hotel for the correct details. Pretty much everyone we met there had had problems getting a cab or driving there themselves there and contacting the owner. It is not easy to find and barely signposted. The communication from the staff is not great and you have to ask if you want to know something. Once you get past that its a beautiful, quiet and natural place to stay, which is actually only 30-40mins out of Marrakech. Take ear plugs the peacocks can be a bit loud.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and peaceful
Very nice and peaceful hotel with breathtaking views but food is on the expensive side and dinner service can be a bit slow. A couple of times, we had to wait one hour before being served our dinner. It's quite far from the city but there is a free shuttle from the hotel every day at a fixed time. Going to the city at the time you want would cost you 250 MAD one way.

10/10 Excellent

Lucy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel that lives up to all expectations
This hotel lived up to all our expectations. The setting was beautiful, the staff friendly, the food delicious, and the rooms spacious and comfy. The pool was amazing - and there was nothing like sunbathing whilst looking out at an amazing view of the snow capped mountains. We loved everything about it and would recommend it to anyone.

10/10 Excellent

anthony, lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une belle expérience accompagnée d'un personnel très présent et très discret une excellente cuisine dans un en droit paradisiaque au pied de l'atlas et à deux pas de marrakech
Stayed 5 nights in Oct 2018

8/10 Good

Marie-Pierre, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons passé un très bon séjour, l'ensemble du personnel est aimable et serviable. Le prêt de vélos et de chapeaux est un plus non négligeable, cela nous a permis de voir les villes avoisinantes sans insolation ;). Françoise a été de bon conseil concernant la suite de notre voyage, elle nous a mis en relation avec des professionnels compétents. Nous avons eu de la chance, tous les rosiers étaient en fleur et Mr le Paon était en forme, il faisait la roue quasiment sur commande (le seul hic c'est qu'il est un peu bruyant).

8/10 Good

Lisa, Heidelberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine Oase am Rande des Trubels von Marrakech
Eine sehr schöne gepflegte Hotelanlage ca. 1 Stunde von Marrakesch entfernt. Ideal für Pärchen oder junge Familien mit Kleinkindern. Geräumige Zimmer authentische gute marokkanische Küche und ein sehr nettes professionelles Personal. Marokkanische Stimmung und Flair. Preis/Leistung stimmt. Für aktiv Urlauber gibt es die Möglichkeit die Gegend mit einem Fahrrad selber zu erkunden oder eine der aufregenden Touren zu buchen.

4/10 Poor

Mélanie, Toulouse

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Déçue...
Un lieu magnifique... mais inaccessible (crevaison sur la route... ou plutôt piste), doté d'un service inexistant (la réceptionniste stagiaire est mignonne mais globalement n'est soit pas accompagnée soit se considère en vacances, quant à l'apéro au bord de la piscine, il faut aller le chercher et bien sûr, ramener verres et plateaux au bar) avec une patronne tout sauf aimable (nous n'avons pas eu le droit à un bonjour... juste à la facture... alors que nous représentions 1 quart des occupants de l'hôtel à date ; même les paons du jardin ont été mieux traités!). Les chambres sont certes confortables mais la nôtre avait de graves problèmes d'évacuation (odeur d'égout dans les toilettes, douche et lavabo bouchés) et nous n'avions pas d'eau chaude... Bien sûr, nous l'avons signalé. Bien sûr, on ne nous a rien proposé en échange. Pas même un sourire. A 100€ la nuit... au Maroc... on s'attendrait à pouvoir au moins prendre une douche sans patauger dans le savon ou à recevoir des excuses, voire même à être changé de chambre... Sur le restaurant, critique positive : serveur gentil, nourriture de qualité. Un bémol sur la carte : peu fournie et très européanisée. Dommage car le lieu est réellement enchanteur face aux montagnes de l'Atlas.