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Riad Palais des Princesses

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Palais des Princesses

View from room
Fountain
Indoor spa tub
Turkish bath, sports massages, body scrubs, facials, reflexology
Single Room | Minibar, in-room safe, soundproofing, free WiFi

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
37,39 et 41 Rue Derb Jamaa, Rue Riad Zitoun El Kdim, Marrakech, Médina, 40000
  • Jemaa el-Fnaa
    6 min walk
  • Chez Bahia
    3 min walk
  • Marrakech Central Station
    11 min drive
  • Marrakech (RAK-Menara)
    13 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, soundproofing, free WiFi

Deluxe Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Suite

Classic Suite | Minibar, in-room safe, soundproofing, free WiFi

Classic Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, soundproofing, free WiFi

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, soundproofing, free WiFi

Triple Room

  • 355 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, soundproofing, free WiFi

Classic Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Riad Palais des Princesses

5-star riad in Medina
This smoke-free riad features a full-service spa, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a spa tub, spa services, and concierge services.
Riad Palais des Princesses offers 29 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Marrakech riad provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include sports massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, Riad Palais des Princesses features an indoor pool and a spa tub. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. This luxury riad also offers spa services, a library, and a terrace.

Riad Palais des Princesses is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 150 per person
  • A bar/lounge

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 45.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 150 per person
  • Airport shuttle fee: MAD 165 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Riad Palais Princesses Marrakech
Riad Palais Princesses
Palais Princesses Marrakech
Palais Princesses
Riad Et Palais Des Princesses Hotel Marrakech
Palais Des Princesses
Riad Palais des Princesses Riad
Riad Palais des Princesses Marrakech
Riad Palais des Princesses Riad Marrakech

Riad Palais des Princesses Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 169 out of 278 reviews" "
Rating 8 - Good. 62 out of 278 reviews" "
Rating 6 - Okay. 31 out of 278 reviews" "
Rating 4 - Poor. 9 out of 278 reviews" "
Rating 2 - Terrible. 7 out of 278 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mr Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Hotel in the old Medina
Riad Palais des Princesses is a lovely hotel. Highbend 4* by European standards. Very comfortable and beautifully decorated. Down an alley in the old town you need to hire a porter to take you from the taxi drop off to the hotel. The hotel consists of a number of old Riads joined together - lots of stairs and low door ways. Delightful but difficult if you cannot manage stairs well. Only 5 mins walk from the main square its very central. Really safe to walk around.
Stayed 3 nights in Sep 2024

10/10 Excellent

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After booking my stay, I emailed the property about a concern i had about arriving at the Riad, I also phoned to make confirmation. Malek was very responsive and reassuring. Upon my arrival I was met with kindness and respect, all the staff were friendly and greeted me every time I saw them. Simon was very informative and super kind, he always made sure I was well and had everything I needed. At one pount in my trip I became unwell, and he got chef to bring me tea and offered me medicine very concerned. The Riad is elegant in Moroccan charms, with many original features, the room was comfortable and spacious (Dalia) and daily breakfasts was a varied selection of delights. All the staff were very accomodating, and kind. I loved my time at Princessess, and if I returned to Merrakech I would definitely re-book. Super hospitality. THANK YOU
Stayed 4 nights in Sep 2024

10/10 Excellent

Ismail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly hospitality very unique we just love. Thank you Rachid, abdelMalak, and everyone. Food and restaurant were just superb
Stayed 1 night in Sep 2024

2/10 Terrible

Manav

Liked: Staff & service
Disliked: Property conditions & facilities
It was unsafe
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property, like a fairytale setting. Lovely rooms and nice small pool that was a very welcome retreat from the heat of the day. Although the pool was small we were lucky in that it never got crowded, just us four and the odd otherperson or two popping in. Rooftop was great too, v very comfortable loungers and quiet. Fly free. Nice breakfast. Staff were excellent. Great location near to the main Jamaa el Fanaa square , 3 minute walk. Would definitely return.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Arrived in the evening Easy check in Within a short time of arrival the electrics started flickering and whilst in the shower all the lights went off…pitch black and unable to properly navigate around. Went to complain and the maintenance person came and you could see sparks flying from the fuse box, they said it was safe but the lights still kept flickering. Didn’t feel it was safe to plug anything in to charge. No apologies by the staff and no compliments for the inconvenience or acknowledgement of my concern The room itself was nice however the ac was poor and our room was situated on the roof - even with my experience of hot climates I was not prepared for the room temperature The fridge didn’t keep cold and no refill of the complimentary water on the second day The room and hotel was decorated lovely and the plunge pool was a welcome treat. The offer airport runs but found this was more expensive than getting a taxi outside. Located close to the main square and easy to navigate but needed Google maps to get us there the first night If you have mobility issues this will not be the place for you as it has a lot of narrow and uneven stairs with no proper hand rails Was disappointed by the service especially and didn’t get any of the perks of being a hotels.com vip
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible staff. The riad is also very beautifully maintained. I'd live to return one day.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad felt like a museum, very nice historic interiors in the room as well as in public areas. Breakfast was amazing with plenty of options, including vegetarian, and varied every day. The staff were welcoming and attentive, which made want to come back to this hotel again. Thank you!
Stayed 3 nights in Jul 2024

8/10 Good

Saadia

Traveled with group
Lovely staff, would go out of their way to help. They did threw a lovely birthday surprise for a friend traveling with us. One of the single rooms on the ground floor didn't have a window which felt a bit claustrophobic at night. Some of the rooms were a bit dusty. Breakfast was ok. The morroccan breads were nice as was the goats cheese and honey. Central Riad, had a welcome smell of orange blossom as we arrived was very welcoming.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sunjay

Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 2 nights in Jun 2024

10/10 Excellent

Kris

Stayed 1 night in Jun 2024

10/10 Excellent

Ulyana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing and friendly staff that go above and beyond
Stayed 5 nights in Jun 2024

10/10 Excellent

Amany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Marco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Wonderful staff
Stayed 2 nights in Jun 2024

8/10 Good

Maria do Carmo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful Riad near the busy square, with lots of shops and restaurants nearby. Best thing was coming back from a busy, noise street to this hidden, peaceful place. Service at reception was good and attentive. Maybe improve on replying emails&mensagens more promptly. Food was very good, and team very friendly and helpful. We had a lovely day at the hammam. Overall I fully recommend Palais des Princesses.
Stayed 5 nights in May 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
This hotel was so lovely! True feeling of Moroccan beauty. I felt like a princess staying there. Service was a Top-notch! Chef Hennana was so wonderful and beyond accommodating with my dietary restrictions. Made me an amazing Moroccan dish that I will always remember.
Stayed 1 night in May 2024

10/10 Excellent

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant design. Wide variety of breakfast options. Tasty food. Helpul staff. Very clean. Warm pool. No issues, very much happy with our stay and highly recommended.
Stayed 2 nights in May 2024

6/10 Okay

wing yan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is located right in the Medina and very convenient for exploring old town. But because it’s in the Medina the taxi can’t pull right up to it and so you have to drag your luggage through the Medina. Service is a bit haphazard and there are no elevators which can be challenging for older guests or guests with knee problems. Beautiful property though
Stayed 4 nights in May 2024

6/10 Okay

sally

Traveled with group
Stayed 4 nights in May 2024

10/10 Excellent

SHAINOOR

Stayed 5 nights in May 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad and very close to all attractions
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous riad
Loved our stay for a family of four. Excellent location, charming historic riad. Wonderful Hammam.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, amenities
It was bliss, beautiful, and staff were over the top friendly and helpful. Will be booking again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Colin

Traveled with partner
Liked: Amenities, property conditions & facilities
Fantastic property with very helpful and friendly staff. Good breakfast and very central for both squares and easily walkable to all areas. Highly recommend!
Stayed 4 nights in Feb 2024