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Hotel Santa Barbara

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Barbara

Front of property
Basic Shared Dormitory | Living area
Basic Shared Dormitory | Living area
Basic Shared Dormitory | Free WiFi
Reception

Reviews

4.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2612 Calle Benito Juárez Centro, 2612, Mazatlán, SIN, 82000
  • Playa Norte
    2 min walk
  • The Mazatlan Malecón
    2 min walk
  • Mariscos el Tono
    1 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    25 min drive

Room options

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Free WiFi

Basic Shared Dormitory

  • Sleeps 5
  • 2 Double Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Free WiFi

Basic Shared Dormitory

  • Sleeps 3
  • 1 Double Bed

Similar properties

Room

HOTEL ZONA DORADA SUITES

Pet friendly
Parking included
Free WiFi
Air conditioning
3.6 out of 5, Good, (173)
The price is $22
per night
$26 total
includes taxes & fees
Jan 4 - Jan 5
HOTEL ZONA DORADA SUITES

About this property

Hotel Santa Barbara

3-star hotel in Downtown Mazatlan
Along with a microwave in a common area, this hotel has a refrigerator in a common area and a 24-hour front desk. Continental breakfast is free. Other amenities include a communal living room and multilingual staff.
Hotel Santa Barbara offers 33 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).
A complimentary breakfast is offered each morning. This Tuscan-style hotel also offers multilingual staff, a communal living room, and a microwave in a common area. A total renovation of this property was completed in December 2023.

Hotel Santa Barbara has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Tuscan architecture

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number DHO230309KY9

We should mention

This property does not have elevators

Property is also known as

Hotel Santa Barbara Hotel
Hotel Santa Barbara Mazatlán
Hotel Santa Barbara Hotel Mazatlán

Hotel Santa Barbara Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 5 out of 10 reviews" "

4.8/10

Cleanliness

5.0/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Images online did not match the room in real time. Windows were missing glass & covered in plastic. The shower facility was in very poor condition. The bed linens were stained with rust or something. We were able to get into the room early.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Mukesh

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff was not co-operative, no clean room. One of male staff in the day shift was not allowed to take drinking water. Night shift male staff is really good and co-operative in nature.
Stayed 2 nights in May 2024

8/10 Good

douglas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Liliana Aline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba en mal estado, no fue lo que yo reservé, ganchos en mal estado, olor a húmedo en toda la habitación, habitación sucia, colchones en mal estado con resortes salidos, ropa de cama sucia y manchada, funda de almohada con manchas de sangre, a parte el encargado hizo el comentario que esa habitación no la tenía a la venta y estaba bloqueada. NO RECOMENDABLE
Stayed 3 nights in Jul 2024

2/10 Terrible

Olga Judith

Disliked: Cleanliness, staff & service, property conditions & facilities
La habitacion muy pequeña, abria mi ventana y estaba una inmensa pared que no dejaba ver nada. Se me termino el papel sanitario y solicite 1 y me dijeron que no tenian, la televicion no funcionaba tubo que acudir el personal de mtto a revisarla, colochones muy duros, el clima muy viejo hacia un ruido espantoso.. Mi hospedaje era para 5 noches y solo pase 1 ahi me tube que cambiar a otro hotel...
Stayed 4 nights in Jul 2024

6/10 Okay

Liliana

Liked: Staff & service, amenities
Tiene una buena ubicación, pero nos tocó cuando estaban haciendo el desasolve en la entrada de la calle y olía terrible, afortunadamente nos cambiaron a las habitaciones del 3er piso
Stayed 1 night in Jun 2024

6/10 Okay

Rosa

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Fatal, el piso estaba muy sucio, querían cobrar $50.00 porque la toalla se ensució ( por el suelo) y no fue así. Mal personal.
Stayed 1 night in May 2024

2/10 Terrible

Eduardo Efraín

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una mala experiencia en general
El hotel es viejo, antiguo, y eso se nota a primera vista porque no se han dado a la tarea de actualizar, mejorar o siquiera darle mantenimiento a ninguno de los elementos del hotel en general. Las puertas no cierran bien, las ventanas no se pueden abrir porque están oxidadas, los baños y sus muebles son del año del caldo. La habitación que me dieron solo constaba de una cama y nadamás, sin siquiera un buró para poner tus cosas. El colchón estaba duro y se sentían los resortes. El aire acondicionado arrojaba polvo, el ventilador estaba sucio, por lo que además sufrimos de calor. Los pasillos olían a trapo sucio cuando los acababan de limpiar. El personal no es amable con los huéspedes. No hay elevador. Entre otras cosas.
Stayed 1 night in Apr 2024