*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Star Palace Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
Water activities
- Kayaking
Entertainment
- Onsite entertainment and activities
Not included
- Room service
- Kayaking included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- Room service not included
Property Features
Some rates at Star Palace Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Star Palace Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
This beach hotel also offers a terrace, concierge services, and room service (during limited hours). Limited complimentary onsite parking is available on a first-come, first-served basis.
Star Palace Hotel has designated areas for smoking.
- Terrace
- Luggage storage
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Number of restaurants - 3
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Concierge services
- Designated smoking areas
- 24-hour front desk
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 120
- Free self parking
- Free WiFi
- Pool sun loungers
- Swimming pool
Family Friendly Amenities
- Number of outdoor pools - 1
- Free WiFi
- Babysitting or childcare (surcharge)
Room Amenities
Star Palace Hotel offers 120 accommodations with laptop-compatible safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room climate control (air conditioning)
- Free bottled water
- Shower only
- In-room safe (laptop compatible)
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size: 40
- TV size measurement: inch
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Shampoo
- Toilet paper
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Pelican - This restaurant specializes in international cuisine and serves breakfast and lunch.
Pacífica - This seafood restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sushi Market - This sushi bar specializes in sushi and serves breakfast, lunch, and dinner. Open daily.
Oceano Pizza and Grill - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Security system
Staffed front desk
Children stay free - maximum age 5
No rollaway/extra beds available
Carbon monoxide detector
Smoke detector
Children stay free
Number of children who can stay free - 2
Debit cards
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 9:00 AM to 9:00 PM.
Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-out is available.
Hotel Names
- Star Palace Hotel Mazatlan
- Star Palace Mazatlan
- Star Palace Hotel Hotel
- Star Palace Hotel Mazatlán
- Star Palace Hotel Hotel Mazatlán
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
