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Hotel El Portón de San Joaquín

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Portón de San Joaquín

Front of property - evening/night
Front of property
Superior Room, City View | In-room safe, desk, laptop workspace, blackout drapes
View from property
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle 42 #68A - 32, Medellín, Antioquia, 50031
  • Universidad Pontificia Bolivariana
    5 min walk
  • Unicentro Shopping Center
    10 min walk
  • Parques del Río Medellín
    13 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    15 min drive

Room options

View all photos for Superior Room, City View

Superior Room, City View | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, City View

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout drapes

Family Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, desk, laptop workspace, blackout drapes

Room Superior

  • Sleeps 3
  • 2 Full Bed(s)

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About this property

Hotel El Portón de San Joaquín

3-star hotel in Laureles
A bar/lounge, a sauna, and a business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel El Portón de San Joaquín offers 130 air-conditioned accommodations with safes and blackout drapes/curtains. Plasma televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center and 3 meeting rooms. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers a sauna, a terrace, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel El Portón de San Joaquín is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge

Things to do

  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet

More

  • 3 buildings
  • 8 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between February 17 and December 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for COP 40000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: COP 40000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

El Portón de San Joaquín
Hotel El Portón de San Joaquín
Hotel Portón San Joaquín
Portón San Joaquín
Hotel El Portón San Joaquín Medellin
Hotel El Portón San Joaquín
El Portón San Joaquín Medellin
El Portón San Joaquín
Hotel El ón Joaquín Mellin
El Porton San Joaquin Medellin
Hotel El Portón de San Joaquín Hotel
Hotel El Portón de San Joaquín Medellín
Hotel El Portón de San Joaquín Hotel Medellín

Hotel El Portón de San Joaquín Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 253 reviews" "
Rating 8 - Good. 75 out of 253 reviews" "
Rating 6 - Okay. 11 out of 253 reviews" "
Rating 4 - Poor. 2 out of 253 reviews" "
Rating 2 - Terrible. 9 out of 253 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable hotel and centrally located in Laureles.
Stayed 6 nights in May 2024

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Well located, clean and very friendly staff. The price of the room is well worth the stay. I highly recommend this place
Stayed 2 nights in Apr 2024

8/10 Good

John Daniel

Stayed 7 nights in Apr 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable with great value
This hotel is the place to stay in Laureles. It is affordable with great value. The staff is very helpful with professionalism. Great location with easy access to all the nice restaurants and fun places in the city. The facility is always clean and well kept. Breakfast is decent.
Stayed 5 nights in Apr 2024

10/10 Excellent

alpay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean room
Friendly staff & super clean room & secured facility & good breakfast &
Stayed 3 nights in Mar 2024

10/10 Excellent

John, Wrightwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice weeklong stay here. Room had nice view and was very clean. Even though it faced the street I slept well and I'm a very light sleeper. Comfortable full size bed (my room) and mini fridge. 2 minute walk to supermarket and several cafes. Only minor thing was the occasional elevator noise. Fantastic stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

omy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien excelente servicio
Stayed 7 nights in Jan 2024

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in the city. Excellent service and beautiful hotel!
Stayed 3 nights in Sep 2023

10/10 Excellent

Alexander, Oranjestad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Using this property back after a couple of years back. Safe neighborhood lots of typical food property condition is good
Stayed 4 nights in Jan 2023

10/10 Excellent

JANE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurant choices close by. All the staff were awesome, so kind and professional. One criticism, very few power outlets for charging in the room
Stayed 3 nights in May 2022

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this property exceeded my expectations. Every interaction I had with the staff was met with a "can do" attitude. For example, I was unable to go on a tour to Lake Guatape due to the taxi driver not finding the tour bus. When I returned to the hotel and shared what had occurred, they immediately booked a similar tour (with hotel pick up) based on my availability. That's outstanding service for a guest to receive and one of the many reasons why I will be returning. I found the hotel to be located in a quiet area of Laureles within a short walk to an area with nightlife activities for those who are interested. A grocery store is right around the corner. A reasonable amount of restaurants are within walking distance or a short taxi ride which is very inexpensive. I stayed for a week and went on amazing adventures every day......some on tours and some solo. As woman traveling alone, I never felt uncomfortable or unsafe. So, I highly recommend staying here. It's a great hotel AND location for springboarding off on adventures of your choosing.
Stayed 7 nights in Feb 2022

10/10 Excellent

Christopher, Romulus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. They went above and beyond to ensure that my stay was excellent. The communication between the staff and myself ensured that my trip went well. The facility is centrally located within walking distance to nearby restaurants, shops and stores. The room cleanliness and accommodations went above my expectations for the price. I would definitely recommend staying here, and intend to revisit the property on future visits.
Stayed 4 nights in Feb 2022

10/10 Excellent

Melania

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, gente muy amable.
Stayed 2 nights in Nov 2021

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was conveniently located near the metro , restaurants, park . The rooms were always clean . The lobby had a outside front patio which was perfect to have a drink at night . The only negative was the complementary breakfast was the same daily eggs , toast , fruit .
Stayed 7 nights in Aug 2021

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. Staff was always available and very accommodating.
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, central, quiet and very accessible.
Stayed 2 nights in May 2021

10/10 Excellent

luzMontoya, Pawtucket Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel, super clean, they all making you feel like home, everyone is super kind and friendly. Definitely the best hotel in medellin, can't wait togo back
Stayed 14 nights in Sep 2020

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff, nice modern rooms
We had a lovely stay here. The front desk staff were really amazing! In our experience, there was always someone there who spoke english which was helpful for us with our broken, limited spanglish. They helped us book a tour and arrange airport transport, give us info on sightseeing around the city. The location is awesome. Close to a bunch of restaurants and bars, transit, and felt safe. Room was modern and clean, and a super comfy bed! I would definitely stay here again!
Stayed 3 nights in Feb 2020

10/10 Excellent

Robinson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Mar 2020

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Medellin!
Incredible experience here during my stay in Medellin! I had planned to change hotels to be closer to Spanish classes I was taking in the Poblado neighborhood, but changed back to this hotel. Wonderful, welcoming, helpful peopl, from the front desk to morning breakfast staff. Room very comfortable (great bed and pillows), very clean, AC, fridge. In a quiet, safe neighborhood right across from a church. Grocery and banks up the street. About a 12-min walk from the Estadio metro station. Walk is down a fairly busy street, which is a plus if you arrive alone at night (I was a solo traveler). I can't say enough about how much I enjoyed staying at this friendly and affordable hotel. Not many English-speaking foreigners in this neighborhood, a plus if you are trying to learn Spanish. Great morning buffet breakfast. Thank you to Maria, Natalia, Diego, and everyone at the hotel for such a great stay!
Stayed 3 nights in Mar 2020

8/10 Good

Ulrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place - and great value for money!
Very friendly staff! Nice breakfast. Clean rooms. Recommendable!
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
I think they over charge on extra services,, And I believe they’re not very honest on extra services
Stayed 10 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, the staff went benond their duties to help. It is a good deal for the price
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Amazing staff. Always helpful and accommodating.
Stayed 6 nights in Nov 2019