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Hotel San Fernando Plaza

4.0 star property

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Photo gallery for Hotel San Fernando Plaza

32-inch LED TV with satellite channels, TV
Reception
Grand Suite | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Grand Suite | Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

Map
Carrera 42a No. 1-15, Medellín, Antioquia, 50022
  • Poblado Park
    ‪9 min walk‬
  • Lleras Park
    ‪11 min walk‬
  • Santafé Mall
    ‪11 min walk‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Grand Twin Room

Minibar, in-room safe, desk, laptop workspace

Grand Twin Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Presidential Room

Presidential Room | Minibar, in-room safe, desk, laptop workspace

Presidential Room

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Outdoor pool

Suite

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, laptop workspace

Standard Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Grand Suite

Outdoor pool

Grand Suite

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel San Fernando Plaza

4-star Medellín hotel, connected to a shopping center in El Poblado
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel San Fernando Plaza offers 167 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. 32-inch LED televisions come with satellite channels. This Medellín hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
In addition to a full-service spa, Hotel San Fernando Plaza features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel San Fernando Plaza is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Hotel San Fernando Plaza has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 3 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Spezia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150000 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: USD 3.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin

Hotel San Fernando Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1007 reviews
Rating 8 - Good. 174 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 27 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JIWAN

Stayed 9 nights in Nov 2024

10/10 Excellent

raysa

Stayed 9 nights in Nov 2024

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
without any doubt it is the best hotel in Medellin
Stayed 2 nights in Dec 2024

10/10 Excellent

SANDRA

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente personal
Stayed 5 nights in Dec 2024

2/10 Terrible

Timothy, Port Isabel

Disliked: Amenities
Best place
Stayed 6 nights in Dec 2024

10/10 Excellent

AB

Stayed 1 night in Nov 2024

10/10 Excellent

AB

Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention and comfort…it’s amazing!
Stayed 10 nights in Nov 2024

10/10 Excellent

marlon

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast buffet.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good in a good location, very quiet place and I feel safety. The staff was very kind. The breakfast was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Nov 2024

8/10 Good

gladys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the spa and the restaurant were extremely friendly and very nice. It has Netflix to watch movies. Very nice view of the city. Did not have a mirror in the room and it has two different elevators to go to the garage.
Stayed 2 nights in Nov 2024

6/10 Okay

Gabriel

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Basic but clean and comfortable, and late night room service was surprisingly tasty. That being said, they had 3 people at the front desk listing outloud every single thing we got from the mini bar at check out—just show me a print out or something! Unnecessary and embarrassing and shows a complete disregard for the customer’s comfort and experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Anandpal

Disliked: Staff & service
Stayed 5 nights in Nov 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
4 star hotel with 1 star service
This is a solid, but often overpriced, four star hotel, that welcomes you with a lobby with its name and five stars. Perhaps the OTA and the hotel should come to an agreement on whether this is a 5 star stay. While the check in process was smooth, and the room had a nice view of the surrounding hills, my experience was soured by the service I received. I was instructed not to bring any guests to my room. While this may have been safety oriented, it felt intrusive. There appeared to be no working cable channels, we had to call down for a hair dryer, and the towels were a bit small for a room with two beds and at least two adults. I reserved a room with two beds, and went to breakfast the next morning with the person traveling with me. I was greeted and allowed to have breakfast. On check out, I was instructed to pay the cost of the breakfast for the second person staying in the room. This amount was nearly 33% of the total stay for the room. As a Spanish speaker, I tried to reason with the staff, that two people with two beds would be allowed two breakfasts, but they were very determined to pinch their Pennies and insisted that the OTA booking was for 2 beds, but only 1 person. Strange! I paid the bill in order to not make a scene. The hotel security staff hassled my Uber driver and made him pay a fine for waiting while I came downstairs and was ambushed with a bill at check out. I am a modest hotel guest, but this experience was well short of supposed 5 star service.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Wonderful Hotel, I recommend for everybody need for trips to Medellin.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Traveled with partner
Liked: Amenities
The pool is smaller than shown, however it’s just ok not as magnificent as the picture
Stayed 6 nights in Nov 2024

10/10 Excellent

Calin, Fredericton

Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 2 nights in Oct 2024