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The Brown, Guatape

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown, Guatape

Outdoor pool
View from property
View from room
Boating
Gym

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
El Peñol, Guatapé, Antioquia, 53847
  • Peñol-Guatapé Reservoir
    7 min walk
  • Parque Comfama
    4 min drive
  • Rock of Guatapé
    7 min drive
  • Medellín (MDE-José María Córdova Intl.)
    130 min drive

Room options

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 1 King Bed, Balcony, Lake View | Exterior

Standard Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Standard Room, 2 Double Beds, Balcony, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed with Sofa bed, Balcony, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Lake View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Luxé Cabañas

Breakfast included
Kitchen
Pet friendly
Parking included
4.3 out of 5, Excellent, (329)
The price is $133
per night
$133 total
includes taxes & fees
Dec 11 - Dec 12
Luxé Cabañas

About this property

The Brown, Guatape

4-star Guatapé hotel walkable to Peñol-Guatapé Reservoir
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
The Brown, Guatape offers 116 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Each accommodation is individually decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to meeting rooms, coworking spaces, and limo/town car service. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Onsite covered self parking is complimentary.

The Brown, Guatape is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
The Brown, Guatape has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In the mountains
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Communal living room
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property is located within an airport and access is restricted to airport travelers only; flight boarding pass with passport must be presented upon check-in (visa may be required)
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

The Brown Guatape
Luxé By The Charlee
The Brown, Guatape Hotel
The Brown, Guatape Guatapé
The Brown, Guatape Hotel Guatapé
Luxé By The Charlee Autograph Collection

The Brown, Guatape Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 175 reviews" "
Rating 8 - Good. 12 out of 175 reviews" "
Rating 6 - Okay. 11 out of 175 reviews" "
Rating 4 - Poor. 5 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

illiett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and views
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing property just to be at for a few days
Stayed 3 nights in Apr 2024

10/10 Excellent

Sivel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool area was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauricio

Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lived this placed ! The view to my room and the view in the pool/ dining area! Just amazing ! One thing I didn’t like though, when I checked out. The pillow and towel got dirty, and so they charged me an outrageous price…. They claimed it was damaged, which was not, nothing a simple laundry wouldn’t fix. I felt like they cornered me into paying that if not I wouldn’t be able to check out. felt like that was unfair and uncalled for.
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

mariebelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier, Carolina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An espectacular place, connected with nature immediately and great views from room balcony
Stayed 2 nights in Jul 2024

8/10 Good

Jeurina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food is horrible
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Nelson, Pereira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing place for relaxing
Stayed 3 nights in Jul 2024

10/10 Excellent

Garrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem is the road to get to the hotel is horrible.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Disappointing, overpriced, bugs, construction
Least favorite hotel experience after 6 months of traveling thru Colombia. The lobby & pool area are so beautiful, but that’s really all the hotel has going for it. A staff member was sitting in our room on his phone when we arrived which was odd. No hot water in shower. No hot water in jacuzzi tub, had to call maintenance. So many bugs in our room and bed! Construction loudly going on all day starting at 730am. No spa on site. Twenty minutes down a really rough dirt road to get to it and poorly marked so we got lost. Upcharges for everything. Jose at the pool service was the only super friendly and accommodating staff member he was amazing, everyone else lacked the hospitality Colombians usually have. Check in and out took too long and required repetitive info we’d already given. No traditional Colombian food or drinks. Meals and drinks very expensive. Nobody even acknowledged us at breakfast our last day- no coffee service, no hello, no eggs or protein on the buffet. Much better places for 1/3 the cost.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jorick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property the brown is the best love it...will be there next time again
Stayed 2 nights in Jul 2024

10/10 Excellent

Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brown is breath taking! The staff is courteous and kind.
Stayed 3 nights in Jul 2024

6/10 Okay

monica, Washington

Traveled with family
Liked: Cleanliness
The hotel is very nice and beautiful , the road to get there is horrible , poor access , we had a delayed flight arrived at 10 pm (7 hrs later) and they refused to let us late check out They need to talk to the government to fix the state roads , beautiful hotel and poor access due to very horrible roads , staff and management can be nicer and allow some flexibility due to late arrival that was not our fault, I’m still expecting a refund for my daughters reservation as her boyfriend was hospitalized
Stayed 1 night in Jul 2024

10/10 Excellent

Summerlee

Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Guatape
Teotalmente perfecto.. localidad, hermoso, servicio 100%
Stayed 2 nights in Jul 2024

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was fantastic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Rahimah

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024