Citadines on Bourke Melbourne

4.5 star property

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Photo gallery for Citadines on Bourke Melbourne

City view
In-room safe, desk, laptop workspace, blackout drapes
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Kitchen

Explore the area

Map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪3 min walk‬
  • Collins Street
    ‪4 min walk‬
  • Parliament House of Victoria
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬

Room options

Executive Two Bedroom Apartment

  • 828 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Two Bedroom Apartments

  • 678 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Deluxe One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Executive One Bedroom Apartment

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Deluxe Studio

  • 366 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Studio

  • 366 sq ft
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Citadines on Bourke Melbourne

4.5-star aparthotel in Melbourne Central Business District
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Citadines on Bourke Melbourne provides a sauna and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 3498 square feet (325 square meters) include a conference center. This family-friendly aparthotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Citadines on Bourke Melbourne is a smoke-free property.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center (3,498 square feet of space)
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (32 inches high)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 25 floors
  • 380 units
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Pool access available from 5:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2813 out of 4761 reviews
Rating 8 - Good. 1497 out of 4761 reviews
Rating 6 - Okay. 306 out of 4761 reviews
Rating 4 - Poor. 97 out of 4761 reviews
Rating 2 - Terrible. 48 out of 4761 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient. I have never received the “VIP benefits” in this case a room upgrade and a bottle of wine. Not sure why Expedia continues to advertise this and never deliver. The hotel itself though was the perfect place to sleep after seeing a concert at the forum.
Stayed 1 night in Nov 2024

10/10 Excellent

henry

Business traveler
Liked: Cleanliness, amenities, room comfort
All good. Nice upgrade too which was thoughtful
Stayed 2 nights in Oct 2024

6/10 Okay

Ashwin

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Walking distance to several areas, parking is avaliable awesome room and amenity’s to include free self laundry.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shiqi

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Moira

Liked: Cleanliness, amenities, property conditions & facilities
Found that once inside the room it was very quiet and felt very rested after my 2 night stay. The location was great as it was close to everything that I needed. Must say the bed was just so comfortable! I would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great location. Parking on site easily accessible. Good sized room
Stayed 1 night in Oct 2024

4/10 Poor

Tiffanie

Traveled with family
Disliked: Cleanliness
Poor property condition, excellent service
Hard to give this review because the service, communication and booking experience was amazing but the property itself fell short. Dusty rooms, dirty cupboards, worst of all, a toilet that flooded every time we showered. The water leaked and flooded the entire bathroom. Sink was not able to drain water properly - overall seemed this property needs to be renovated / maintained better. Walls were very thin - can here everything through the rooms (even from next door)
Stayed 3 nights in Oct 2024

8/10 Good

Debbie

Traveled with group
Liked: Cleanliness, property conditions & facilities
Walking distance to every thing
Stayed 1 night in Oct 2024

8/10 Good

marli

Traveled with family
Liked: Cleanliness, property conditions & facilities
Well located meeting all basic needs
Stayed 2 nights in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Huiji, Richmond Hill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location good
Stayed 5 nights in Oct 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Helpful staff location is perfect and transport right out the front door
Stayed 3 nights in Oct 2024

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Very helpful and responsive desk staff
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Great location in a great area of the CBD. Staff super friendly and hopeful. Room was perfect and included everything required for a comfortable stay. Will definitely be back next time I'm in Melbourne.
Stayed 2 nights in Oct 2024

8/10 Good

Jodie

Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Janine

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Sadly, I'd give it a miss.
I booked a room with 2 single beds. We were supposed to have an early check in and explained we needed it as my friend was having an important meeting with her legal team. The room wasn't ready and when my friend eventually got into the room, she found a double bed! She explained that I had booked 2 single beds so they bought in a fold up single bed. It was uncomfortable and didn't leave much room to get around. I have a walker. There was no apology and no discount for their muck up. It is a beautiful, excellently placed property but sadly has incompetant staff.
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Traveled with family
Liked: Cleanliness, room comfort
Won’t come back!
Arrived to given the wrong room configuration. I was told they had a ‘glitch’ in the system, they could not give me another room. They offered a portable bed at $50 per night. I declined to pay it. Then was offered ‘let’s go halves and pay $25’. What the hell, they want me to pay for their glitch?? I declined and was then given a bed at no cost. Room was comfy enough although the tv was initially in Chinese. Glassware had lip marks all around the edges. We received No ‘hotels vip offers’ and none was communicated like free bottle of wine or late check out. Overall would not go back.
Stayed 2 nights in Sep 2024