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Grand Hyatt Melbourne

5.0 star property

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Photo gallery for Grand Hyatt Melbourne

Lobby
Meeting facility
Exterior
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Gym
  • Parking available

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪10 min walk‬
  • Melbourne Cricket Ground
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed (Spa)

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Room, 2 Twin Beds

  • 355 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Diplomatic Suite (Grand Club Lounge Access)

  • 1518 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Twin Beds, River View (Grand Club Lounge Access)

  • 377 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

  • 377 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Twin Beds (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

View from room

Room, 2 Twin Beds, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Grand Suite, 1 King Bed (Grand Club Lounge Access)

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

  • 366 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

The Langham, Melbourne

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1139)
The price is $230
per night
$253 total
includes taxes & fees
Mar 24 - Mar 25
The Langham, Melbourne

About this property

Grand Hyatt Melbourne

5-star hotel in Melbourne Central Business District
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Grand Hyatt Melbourne features an outdoor tennis court and an indoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 9688 square feet (900 square meters) include a conference center. This luxury hotel also offers a hot tub, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge), along with a car charging station.

Grand Hyatt Melbourne is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,688 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 17 2025 to February 23 2025 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1004 reviews
Rating 8 - Good. 197 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Stayed 1 night in Dec 2024

8/10 Good

Luigi

Traveled with partner
Liked: Cleanliness, amenities
Pool area men’s bathroom is looking a bit tied. Grand floor our bedroom was looking like it could do with a freshen up. James team leader and staff on the club floor were amazing.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nitesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and close to everything in Melbourne
Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Stayed 3 nights in Nov 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Dining is an awesome experience. Great food and top service. Awesome wine list. Comfortable bed. Plenty of space in a king room. Great shower!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Traveled with partner
Stayed 2 nights in Nov 2024

4/10 Poor

Namiya

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was a very disappointing experience. The soundproofing was very poor. I could hear people in the next room going to the toilet, taking a shower, or watching TV. The pillows were very uncomfortable, and the cushions and sofa were not clean.
Stayed 2 nights in Nov 2024

6/10 Okay

Didi

Liked: Staff & service
The Grand Hyett was lovely But the room has a damp smell which made it difficult to sleep Must look into this problem. Apart from that it was ok Also we were told we were getting a bottle of wine, but got fruit That was disappointing:(
Stayed 1 night in Nov 2024

10/10 Excellent

Daria

Business traveler, Traveled with partner
Excellent
Stayed 6 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Abhik

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great. Azaria was amazing serving us and taking care of us everyday especially playing with my 16 months old daughter. However, one thing I would like to add or perhaps for the hotel to address is have facilities to wash baby bottles. I’ve had to call room service and plead every single time to get the bottles washed up. I’ve never had issues at crown or 4 seasons but sad to say getting this done here was a total disappointment. Other than that everything else was good!
Stayed 4 nights in Nov 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel charged me more than Wotif quoted. What a joke! Both Wotif and the Grand Hyatt let me down.
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
excellent stay, high quality room and restaurant is excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Wei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 6 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed there a few times, friendly and professional staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views and friendly staff. The rooms were spacious and comfortable and clean. The only thing that wasn’t great was the pillows because they were too soft and fold in on themselves when you laid on them. But that’s an easy fix so that’s why I’d give this place 5 stars.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

MRS GV

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Rose

Business traveler
Liked: Cleanliness, staff & service
For paying $700 for this room, I was disappointed. The room was small, the shower was difficult to regulate and the shower-head was broken. I don’t agree I got my Monies worth in this stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lainie

Stayed 1 night in Oct 2024

2/10 Terrible

Donna

Traveled with family
Late check in was extremely difficult with no information of how to enter the building. No 24 hour room service. Some staff quite rude. Thin walls of interconnected rooms - could hear the couple next door late at night. For 5 stars, we did expect a bit better service and information.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024