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ibis Melbourne Hotel and Apartments

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
Exterior
Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace
Daily buffet breakfast (AUD 28 per person)
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    4 min walk
  • Melbourne Central
    7 min walk
  • Carlton Gardens
    9 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | In-room safe, individually furnished, desk, laptop workspace

Two Bedroom Apartment

  • 603 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen | Fridge, coffee/tea maker, electric kettle

One Bedroom Apartment

  • 387 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | In-room safe, individually furnished, desk, laptop workspace

Standard Double Room, Multiple Beds

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis Melbourne Central

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1075)
The price is $88
per night
$97 total
includes taxes & fees
Dec 11 - Dec 12
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

3.5-star hotel in Melbourne Central Business District
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3983 square feet (370 square meters) include a conference center. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Ibis Melbourne Hotel and Apartments is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 28 for adults and AUD 14 for children
  • A restaurant

Restaurants on site

  • ibis Kitchen Restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 381 out of 1031 reviews" "
Rating 8 - Good. 457 out of 1031 reviews" "
Rating 6 - Okay. 127 out of 1031 reviews" "
Rating 4 - Poor. 37 out of 1031 reviews" "
Rating 2 - Terrible. 29 out of 1031 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Haydon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited in-house food options
No food preparation or reheating options on rooms, given lack of in-house restaurant this would be helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Wing Kam

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Close to my conference venue. Very close to the city. Great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
This was ideal for me, great location, staff friendly and the room was comfortable and not overpriced. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good value for money, a little small, but perfect if you're spending time in the city and using it for sleep :)
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service
Easy to get to trams, shopping. Lots of eating places. Simple but comfortable.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Staff & service
The fire alarm went off and there were no instructions for help. We evacuated down to the breakfast buffet area and the alarm wasn’t even going off down there and no one knew anything about it. We were told we could go back up to our rooms as it was a false alarm. The evacuation alarm continued to go off for 30 minutes. Then the fire fighters made an announcement that they investigated and all clear. Why were we sent back to our rooms when they hadn’t investigated yet and given the all clear. Horrible service and staff not trained at all for emergencies. Not offered anything as compensation for the inconvenience.
Stayed 4 nights in Jul 2024

8/10 Good

Natalie

Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service
Positives: location, friendly staff. Unfortunately small things made our stay less pleasant: room key didn't work initially, no tea towels or dish liquid, no lift from carpark (multiple sets of steep stairs to lug luggage & medical equipment up), car patk is very tight to exit if you have a large car, no easy place to park for check-in (can only access carpark after check-in), restaraunt wasn't open to guests for dinner just private functions.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service
Great location. The communal areas are a little tired and the decor is dated. Ask for extra pillows as they're veey flat and you only get 1 each. Staff were very friendly amd checkin was fast and easy.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay for family of 5
Good location, walking distance to Victoria market and shops. Family of 5 and stayed 2 nights. Check in and out was a breeze, counter staffs friendly. Downside is the parking is expensive at AUD35/ night and the exit from carpark is very narrow so when we were exiting the car park in our 7 seater car, 1 of us need to get down to direct the driver when turning out from carpark.
Stayed 2 nights in Jun 2024

4/10 Poor

Ryne

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Cecilia

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location within the city. Hotel is very dated and old. Gross feeling once past the lobby and inside the levels of the hotel. I’d recommend skipping the breakfast and going across to the vic market to get some instead. No good.
Stayed 1 night in Jun 2024

6/10 Okay

Deborah

Stayed 1 night in May 2024

10/10 Excellent

Maree

Stayed 1 night in May 2024

8/10 Good

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, noise free, good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Loani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, respectful, friendly staff. Check in was quick & efficient. Room & bathroom clean & spacious. Pillows soft, bed comfortable. Reasonable price. Breakfast available for extra price. Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2024

10/10 Excellent

Jowave

Stayed 5 nights in May 2024

2/10 Terrible

Saubhagya

Stayed 3 nights in Apr 2024

8/10 Good

Rumbidzaishe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God
Stayed 5 nights in Apr 2024