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Hotel Lucent

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lucent

Terrace/patio
Front of property - evening/night
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, soundproofing
Courtyard
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
727 El Camino Real, Menlo Park, CA, 94025
  • Stanford Shopping Center
    14 min walk
  • Allied Arts Guild
    18 min walk
  • Menlo College
    4 min drive
  • Palo Alto, CA (PAO-Santa Clara County)
    12 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Hotel Lucent

3-star hotel in Downtown Menlo Park
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and concierge services. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, an arcade/game room, and a garden.
Hotel Lucent offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 49-inch LED televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This family-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. Complimentary covered self parking is available on site, along with a car charging station.

Hotel Lucent is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Lucent Menlo Park
Hotel Lucent
Lucent Menlo Park
Mermaid Hotel Menlo Park
Hotel Lucent Hotel
Hotel Lucent Menlo Park
Hotel Lucent Hotel Menlo Park

Hotel Lucent Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 377 out of 729 reviews" "
Rating 8 - Good. 197 out of 729 reviews" "
Rating 6 - Okay. 96 out of 729 reviews" "
Rating 4 - Poor. 33 out of 729 reviews" "
Rating 2 - Terrible. 26 out of 729 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

jennifer

Stayed 5 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jamarr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jingsheng

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Stanford stopping center and about 8min drive to Stanford campus. I like the breakfast.
Stayed 2 nights in Jul 2024

6/10 Okay

Karlos

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities
Every thing great except the room was very humid and blankets felt humid/ wet hard to sleep in the room
Stayed 1 night in Jul 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Warning small beds! Great friendly people and loc
Good things Breakfast, pool table, friendly people, great location, great parking Bad things Mold in bathroom and shower was disgusting, not given replacement towels when used ones were take, full beds instead of queens.
Stayed 4 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Amenities
It’s basically a motel 6 with an ikea makeover. Looks cool and hip in the pics, but not so much. The “pool” is a joke. It’s a long skinny hot tub/water feature. It is as 90 degrees outside and the hot tub was hotter. Located on the main drag, need to walk a few blocks to restaurants or anything cute. It is super close to the Guild theater which is why we were there (seeing the Old 97s). So…if you are looking for basics, no frills, with a little makeover, this is the place. Buts definitely not boutique chic.
Stayed 1 night in Jul 2024

6/10 Okay

Jon

Traveled with group
Liked: Cleanliness, staff & service
Room had an off-putting smell. Pics of the hotel suggest it’s more luxe than it is. But location is great if you are heading to the Guild or nearby eateries.
Stayed 1 night in Jul 2024

4/10 Poor

Monica

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is called a hotel, however the rooms are accessed outdoors which makes me feel uneasy. I was able to hear every single step every single flush and every single shower from the room directly above me. The walls must be very thin because I was able to hear everybody walking outside of the room as well. The hotel does not pay attention to detail because many items in the room were worn, had tears and unclean. The pictures online are a bit deceiving because it looks very new and updated. However, the rooms no longer look new and poorly maintained. The bathroom door did not close all the way, The walls were dirty, The chair in the room was torn. The bathroom mirror looked like it had not been cleaned in weeks, And was not cleaned a while at my stay either. The Expedia app said this was a four-star hotel, but it is a two maybe three star at best. It looks like an old Motel 6 that was renovated with the bare minimum.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeong-Jun

Stayed 3 nights in Jul 2024

8/10 Good

Ismo

Traveled with family
Motel level hotel.
Stayed 1 night in May 2024

10/10 Excellent

Laetitia, Morgan Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, comfortable and affordable. Friendly staff and great parking area
Stayed 4 nights in Jul 2024

8/10 Good

Sharon and

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Really quiet over the Sunday night we stayed, only a few other cars. Very convenient to Stanford Hospital! Breakfast was decent. Great bathroo!Whatever cleaning solution they use, they used way too much! very strong chorox smell, had to leave room and turn on air to dissipate odor
Stayed 1 night in Jun 2024

8/10 Good

Changsheng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Walkable to supermarket and lots of dining option nearby. Close to Stanford University.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great choice!
Stayed 1 night in Jun 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jun 2024

4/10 Poor

Lakshmi

Traveled with family
Disliked: Staff & service, amenities
We arrived at 10pm and they had no record of my reservation despite booking it 6 weeks previously and Expedia having taken payment. They managed to accommodate us after a lot of back and forth but it was a temporary room and we had to move the next day. Our new room had a broken closet and when the shampoo dispenser didn't work and I tried to take the bottle off to use it directly, they accused me of breaking it and that I should have asked for help. The manager said she would waive the charge for the repair. Not sure how I would have called for help while standing in the shower. Despite all of this we made the most of it but my biggest issue was on our last day I made four requests for housekeeping to clean my room and they never came. On the final request, front desk told me the cleaners had all gone home. No apology whatsoever. The included breakfast was decent but they were always slow to refill it and I felt it was because they were waiting for the time to run out so they wouldn't have to. Regarding the lost reservation I feel both Expedia and the Hotel were pointing fingers at each other. They have refused my request for a refund.
Stayed 4 nights in Jun 2024

8/10 Good

Natalie

Stayed 1 night in Jun 2024

8/10 Good

Ellen, Bernardsville

Liked: Cleanliness, staff & service, amenities
Didn’t like - struggled to get TV to work, finally told them and they said it was out system wide. They could’ve told us via email so no one struggled. Didn’t like - one day the room wasn’t made up despite the placard on the doorknob. Didn’t like - no elevator Liked - breakfast Liked - location Liked - people at reception were nice Didn’t like - wake up call didn’t work twice, neither did alarm clock in room
Stayed 5 nights in Jun 2024

10/10 Excellent

Willa Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel with a cool coffee maker in the lobby. Easily walk to Menlo Park train stop, Stanford Shopping Center, Stanford University.
Stayed 3 nights in Feb 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I am enjoying my stay. My only suggestion is to make sure the room is supplied with coffee cups, glasses & water. There were a few minor issues with an unplugged light but it is a very nice room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room and beds were comfortable, good lighting, but the dressing mirror had not been cleaned it was foggy. There was a Ping Pong table but only 1 broken ball left, the pool water was not clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jordi, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Best feature compared to all other hotels round is the noise isolation. You can barely hear the train.
Stayed 2 nights in Jun 2024