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Casa de Canilhas

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December 2024
January 2025

Photo gallery for Casa de Canilhas

Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby lounge
Standard Double Room, River View | Premium bedding, Select Comfort beds, in-room safe
Property grounds

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Lugar da Banduja, Mesão Frio, 5040-302
  • Alameda dos Capitaes Park
    11 min drive
  • Douro Museum
    11 min drive
  • Dourocaves Winery
    14 min drive
  • Viseu (VSE)
    68 min drive

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, Select Comfort beds, in-room safe

Economy Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, Select Comfort beds, in-room safe

Classic Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, River View

Standard Double Room, River View | Balcony

Standard Double Room, River View

  • 172 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, River View

Standard Twin Room, River View | Premium bedding, Select Comfort beds, in-room safe

Standard Twin Room, River View

  • 215 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Casa de Canilhas

Mesão Frio hotel with coffee shop/cafe
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite.
Casa de Canilhas offers 7 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Select Comfort beds feature premium bedding. Plasma televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mesão Frio hotel also offers a seasonal outdoor pool, a terrace, and an arcade/game room. Only motorcycle parking is offered on site, but free nearby parking is also available.

Casa de Canilhas is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite motorcycle parking only
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 3:30 PM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 12303/AL

We should mention

This property does not have elevators
The seasonal pool will be open from March to October

Property is also known as

Casa Canilhas Hotel Mesao Frio
Casa Canilhas Hotel
Casa Canilhas Mesao Frio
Casa Canilhas
Casa de Canilhas Hotel
Casa de Canilhas Mesão Frio
Casa de Canilhas Hotel Mesão Frio

Casa de Canilhas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 179 out of 227 reviews" "
Rating 8 - Good. 37 out of 227 reviews" "
Rating 6 - Okay. 6 out of 227 reviews" "
Rating 4 - Poor. 3 out of 227 reviews" "
Rating 2 - Terrible. 2 out of 227 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Renaud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

MARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

maria tereza b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Liked: Property conditions & facilities
Great little place!
Loved the views frim our terrace, and our picnic breakfasts were just perfect. Its a little off the beaten track, but worth the drive.
Stayed 2 nights in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait👌 juste la route pour s’y rendre qui est un peu rock’n’roll mais fallait aussi s’y attendre😏
Stayed 1 night in Oct 2023

8/10 Good

Surjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. It is family run. Loved the view overlooking the river. Really calm and tranquil. Very nice hosts. The main issue with this was with Expedia booking. They failed to tell us that this hotel does not accept credit cards— they only accept cash. We found out when we were already in Portugal. Hosts were apologetic and told us that Expedia has been told multiple times about the payment in cash only. Despite my e-mails to Expedia team, I never received any response. Very disappointed with Expedia.
Stayed 3 nights in Oct 2023

6/10 Okay

Brady

Stayed 2 nights in Oct 2023

8/10 Good

JoAnne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is all about the views, which are amazing. The infinity pool is gorgeous. We were told we had a room with a view. We actually had a room with no windows, only a side door that opened onto a patio which had gorgeous views, but not the room itself. Breakfast in the morning was excellent served on the patio. The room had spotty wifi. Better wifi was available in the public living room. The property is far from almost everything. To get to it are a lot of narrow, winding roads. The little town of Masao Frio had very few restaurant choices. The next closest town is 20 minutes on scary roads for driving at night. The staff were less than helpful and not all of them friendly. We were told we did not need a dinner reservation at their recommended place if we got to town before 7:30. At 7:15 the restaurant said their next available table was after 9 PM. We were told at check-in that we had to prepay with cash, no credit cards accepted. Lucky we just about had enough cash; we were not told in advance.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream to Relax In
Such a relaxing, elegant respite from an enchanting day in the Douro Valley...of course. With an salt water infinity pool and picnic breakfast delivered to the room, and a million dollar (Euro?) view of the Douro River, surrounded by vinyards; and friendly, responsive staff...it doesn't get better than this.
Stayed 1 night in Sep 2023

10/10 Excellent

LS

Stayed 1 night in Oct 2023

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Colleen

Stayed 2 nights in Sep 2023

6/10 Okay

MaryKathryn

Traveled with partner
Room on first floor built into cliff was moldy. Pool not heated. Breakfast uninspired.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean-pierre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle endroit,paysage à couper le souffle. Merci
Stayed 2 nights in Sep 2023

8/10 Good

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very picturesque, views were incredible and the staff are very friendly. Our room was on the second floor which had a shared balcony with 2 other rooms so not much privacy and you could hear everyone’s conversations. Also be aware when choosing this hotel that they don’t accept credit cards, only cash. We did not get that notification and were not prepared to have that much cash at check in. (The manager was quite rude about it but another staff member helped us find a solution.)
Stayed 3 nights in Jul 2023

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2023

10/10 Excellent

Andre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douro Heaven
An absolutely perfect place! An all fronts. And Barbara ad Viktor, owners, were wonderful. All staff fantastic! We will be back!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Daniel, Olathe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is located in a prime location within the Douro valley and the view from our room was world class. It is a beautiful hotel and setting. Our only negative was the word at check in that they did not accept credit cards..... The local ATM only dispensed up to E200 every 24 hours..... Not acceptable in this day and age,
Stayed 3 nights in May 2023

10/10 Excellent

sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing in every way! Best view! Best helpful staff. We didn’t bring cash- forgot they don’t take cards Titianna was so helpful and patient. Best staff at any hotel I’ve been in- anywhere. PayPal did the trick. The breakfast was the best ever! View of the Douro from our table! Room was cozy. Great dining recommendation. We felt so taken care of there. It was by far, the best place we have stayed in Portugal! The home is beautiful as is everything. We didn’t want to leave.
Stayed 2 nights in May 2023

10/10 Excellent

Visitacion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning guesthouse in the Douro valley with well appointed rooms. Peaceful and pastoral with a more than accommodating and pleasant staff. The view of the Douro valley from our terrace was breathtaking. We stayed 4 nights, but were sad to leave.
Stayed 4 nights in May 2023