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Busue A Boutique Experience Hotel

3.5 star property

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Photo gallery for Busue A Boutique Experience Hotel

Property amenity
Master Suite | Lobby
Lobby sitting area
Premier Room, 2 Queen Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Eugenio Sue 45 Col Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪9 min walk‬
  • Parque Zoologico de Chapultepec
    ‪11 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪35 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Room, 1 King Bed

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premier Room, 2 Queen Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite

Master Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Master Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Busue A Boutique Experience Hotel

3.5-star hotel in Polanco
Along with a restaurant, this hotel has a bar/lounge and a rooftop terrace. Self parking is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Busue A Boutique Experience Hotel offers 11 accommodations with iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Busue A Boutique Experience Hotel has designated areas for smoking.

Dixon - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dixon

Family friendly

  • Babysitting
  • DVD player
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 95 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Boutique Hotel Experience
Busue
Busue Boutique Experience
Busue Boutique Experience Hotel
Busue Boutique Experience Hotel Mexico City
Busue Boutique Experience Mexico City
Busue Boutique Hotel
Busue Hotel
Hotel Boutique Busue
Hotel Busue
Busue a Boutique Experience Hotel Mexico City
Busue A Boutique Experience
Busue A Boutique Experience Hotel Hotel
Busue A Boutique Experience Hotel Mexico City
Busue A Boutique Experience Hotel Hotel Mexico City

Busue A Boutique Experience Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 92 reviews
Rating 8 - Good. 25 out of 92 reviews
Rating 6 - Okay. 16 out of 92 reviews
Rating 4 - Poor. 3 out of 92 reviews
Rating 2 - Terrible. 6 out of 92 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautifully furnished and spacious. Staff was attentive. The hotel is a little hard to find when driving.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my stay!
It took a little while to check in but once I was there it was amazing! Clean, hip and lots of local flare.
Stayed 1 night in Nov 2018

10/10 Excellent

Ro, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, quiet rooms, nice rooms, poor amenities
Stayed 5 nights in Nov 2018

10/10 Excellent

Mari, San Jose, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this neighborhood and this small boutique luxury hotel. it is located a few books from the downtown area. There as an Ecobici station around the corner. The hotel does not have a bar or a restaurant, but I didn't mind because downtown is so close. It can be a bit loud on the first floor but I have no complaints.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice room The breakfast was quite simple though
Stayed 3 nights in Nov 2018

6/10 Okay

VICTOR

Liked: Cleanliness, property conditions & facilities
Not what I was expecting. ;(
Not impress with this hotel. I was expecting more, definitely not what I was expecting. Breakfast was included but it was not special, “breakfast area” was a little hallway...my room was on the ground level, in front of the reception and I was able to hear everything!!!
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful upon checkin and even after I left. When I arrived I needed to print some color documents for a meeting the next day, and they helped me find a local printer that I could walk to. Then, upon checkout, I left my iPad in the hotel room and realized it while I was at the airport. I contacted them and they had the iPad and worked with me to return it via FEDEX. It was a great experience, and the room was very nice and quiet. The location is very safe and clean. Many restaurants in walking distance.
Stayed 1 night in Jul 2018

6/10 Okay

Rafael, coral gables, florida

Liked: Cleanliness, staff & service
Disliked: Room comfort
hotel very good located
good looking, with room that has little closets space, the bed are a little hard . Not what we expected. we reserve for 4 nights and after the first day we decided to move to another hotel and 2 nights were only charge.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful.
Stayed 4 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice small hôtel walking distance polanco
Nice but no windows if you take standard room. Noisy as i could hear the neighbours and reception phone ringing. Orher than that very nice staff.
Stayed 6 nights in Apr 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MXCity
great place.
Stayed 1 night in Mar 2018

2/10 Terrible

biz.traveler, san diego

Disliked: Property conditions & facilities, room comfort
Hotel has a nightclub on thebroof
Hotel has a nightclub on the roof Wednesday through Saturday thumping until 2-2:30 am. Impossible to sleep as it is a small building and whole building shook . Rooms were dark, entirely indoors with no windows, poor lighting in rooms. While overall it was clean and staff was friendly, this hotel is not business traveler friendly. No gym. Microwave breakfast. No tea or coffee in room. Loud all night. If you are looking for a place to party and roll into a dark room and sleep away the day, it might be great for you
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Walking distance to busy restaurant area; nice and cozy to stay at while on business. Breakfast is served at your own room at no extra cost except if you want to asd some eggs.
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Need to have more staff people
Nice stay at a great location. Expected better knowledge of staff regarding good places to eat
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Nice design, but poor services.
Nice design, but poor services. Not really worth the price.
Stayed 3 nights in Jun 2017

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Excellent location. Walking distance to most of the best restaurants in Mexico City.
Stayed 3 nights in May 2017

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Staff & service
Very disappointed
Hotel would be great if they didn't have a disco tech on the roof that blasted music until 2am- our room literally seemed like we were in the club itself. Not too big of a deal if we weren't traveling with our four year old and one year old daughters. The only thing the hotel offered was to put us in a smaller, less attractive room further from the noise. Essentially they offered us a downgraded room and nothing else for the hassle. The only reason we stayed was for the suite that we had chosen, not some blah normal room.

10/10 Excellent

luli, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mexico City
I had the luck to stay at hotel Busue from Sunday to Wed and it was perfect. The room was a great size, amenities were perfect, the shower, the bed, the service. Greatly located walking distance from many places I usually go to in Mexico.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area and hotel

8/10 Good

Adriana, Montevideo, Uruguay

Liked: Cleanliness, staff & service, property conditions & facilities
Boutique hotel in a very nice location
Busue Hotel is located near Parque Lincoln, close to restaurants, shoppings and museums.