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Sheraton San Jose Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Meeting facility
Outdoor pool
View from property
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
1801 Barber Ln, Milpitas, CA, 95035
  • Silicon Valley University
    ‪4 min drive‬
  • Great Mall of the Bay Area
    ‪4 min drive‬
  • Cisco Systems Corporate Headquarters
    ‪5 min drive‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

Presidential Room, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, blackout drapes

Presidential Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 2 Queen Beds, Balcony

  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Club Room, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking, Courtyard View (Balcony)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton San Jose Hotel

3.5-star Milpitas hotel close to Great Mall of the Bay Area
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton San Jose Hotel offers 229 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton San Jose Hotel features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. This Milpitas hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton San Jose Hotel is a smoke-free property.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Sheraton San Jose Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 81 out of 1001 reviews" "
Rating 2 - Terrible. 72 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

XJ

Stayed 1 night in Oct 2024

10/10 Excellent

Kerryn

Liked: Cleanliness, staff & service
We had a two night stay at this property. Check in was a breeze, all staff friendly. The hotel is old and tired and very much in need of a facelift. However the rooms are large and accommodated us perfectly. It was a good location to have a good look around San Jose.
Stayed 2 nights in Oct 2024

4/10 Poor

Orlando

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
For a Sheraton ; this place feels old and dirty. Sink was broken, dirty and sticky walls. They didn’t clean my room in two days. The feeling was like I was staying in a Motel
Stayed 2 nights in Oct 2024

4/10 Poor

Martin

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Quynh, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like front desk workers.
Stayed 1 night in Oct 2024

10/10 Excellent

Thong, Calhoun

Stayed 3 nights in Sep 2024

10/10 Excellent

Farhad, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Only one night.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2024

4/10 Poor

Rodolfo

Traveled with family
Disliked: Property conditions & facilities
Buffet overpriced. Food just regular
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Shailesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for 3 days. Hotel was conveniently located near the airport with ample parking space. However, it was a paid parking costing 15$ taxes per night. It should be free as we are already paying decent amount of money per day for accommodation. Breakfast was good and reasonably priced, and was delivered within 30 minutes in our room, every time we ordered. Room was neat and clean but it did show its age, especially in the washroom the fit and finish was dull. Taps were loose and would take a bit of efforts to get closed completely. Also, I observed some rust formation over the bathtub tap along with some draining issues. Overall, it was a good experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brandi, San Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Sep 2024

6/10 Okay

Ana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
Not much to do in the immediate area a lot more industrial than I expected, our room was dark and only one switch for entry light all others needed to be switched on manually. Our TV was broken had to move after we had already settled in which was not ideal. No real amenities, no mini fridge in rooms. Rooms/bathrooms a bit outdated and the only outlet in the bathroom did not work.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Anna

Traveled with partner
Liked: Staff & service
We have always stayed at this Sheraton over that last 30yrs. This last visit, the room felt dated. Bathroom was poorly kept up and the shampoo dispenser products were terrible.
Stayed 1 night in Jul 2024

8/10 Good

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
No free breakfast
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Nice location. Major need of a renovation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kar

Stayed 4 nights in Aug 2024

6/10 Okay

Hyolee

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Audrey

Liked: Staff & service
There were markings all over the headboard and what I think were markings on the sheets as well but couldn’t tell.
Stayed 1 night in Sep 2024

4/10 Poor

Vivian

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in a 1 bedroom suite. Upon entering the room, we did not feel the room was cleaned. Carpet was dirty and not vacuumed. Ceiling had mold and dirty spots. Overall, we didn’t enjoy our stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Bangalore, State College

Liked: Staff & service, property conditions & facilities
Shower flooded with water as the water drained too slowly. We were locked out of the room at 11am although the check out time was 12 pm and I had asked permission to vacate late.
Stayed 2 nights in Sep 2024

10/10 Excellent

STEVEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice. The staff was even better. Visiting for the game, the location was very convient for everything.
Stayed 3 nights in Sep 2024