Potawatomi Hotel & Casino

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Potawatomi Hotel & Casino

Sports bar
City view
Aerial view
Grand Suite | Living area | 42-inch flat-screen TV with cable channels, TV, iPod dock
Banquet hall

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking included
  • Restaurant
  • Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1611 West Canal Street, Milwaukee, WI, 53233
  • Marquette University
    1 min walk
  • Potawatomi Bingo Casino
    2 min walk
  • Harley-Davidson Museum
    18 min walk
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    13 min drive

Room options

Signature Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Signature Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

4.5-star Milwaukee hotel steps from Marquette University
Along with 3 restaurants, this smoke-free hotel has a casino and a coffee shop/cafe. Valet parking is free. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. 10 meeting rooms are available. This luxury hotel also offers a casino, tour/ticket assistance, and concierge services. Onsite secured self parking and covered valet parking are complimentary.

Potawatomi Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Canal Street Café - This restaurant specializes in American cuisine.
Stone Creek Coffee - Onsite coffee shop. Open daily.
Ruyi - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar. Open daily.
Fire Pit Sports Bar - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Canal Street Café
  • Fire Pit Sports Bar
  • Ruyi
  • Stone Creek Coffee

Things to do

  • 3,000 slot machines
  • 35 gaming tables
  • Casino (150,000 square feet of space)
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

A car is recommended for transportation to and from this property

Property is also known as

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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 921 out of 1368 reviews" "
Rating 8 - Good. 254 out of 1368 reviews" "
Rating 6 - Okay. 94 out of 1368 reviews" "
Rating 4 - Poor. 47 out of 1368 reviews" "
Rating 2 - Terrible. 52 out of 1368 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kari

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not very friendly. 2 front check in employees were on their phones and the employee that checked us in was alittle rude.
Stayed 1 night in Aug 2024

2/10 Terrible

Nihat, davenport

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place l have been stay ever it’s very big and nice build but that’s all specially casino is low quality
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

Dominic, Leander

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

shiquita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Caleb

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool place
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff as well as casino staff were very helpful, approachable & friendly. Accommodations & casino were very clean.
Stayed 2 nights in Aug 2024

8/10 Good

DeJuan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Upon arrival I asked for a copy of a map or list of resturants since im not from around the area and the front desk didn't have this information. Valet parking is included if you stay at the hotel and we tried using it all weekend and no one never showed up so I went inside and asked the front desk and they pointed me to the concierge desk where I was greeted by a older gentleman and he informed me someone should be out shortly. After 20 minutes I parked my car. Outside of those things the experience was good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Stayed 1 night in Aug 2024

10/10 Excellent

Sharane, Baton Rouge

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this property. 10/10!!
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and casino
Annual bday trip
Stayed 1 night in Aug 2024

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Carissa, Worcester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Cody

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Clean, comfortable hotel. Staff were friendly and helpful. Room service was fast and the breakfast was excellent. Casino was clean and smoke free. (Smokers have their own bar ). Sports book was super nice and great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Stayed 1 night in Aug 2024

10/10 Excellent

shiquita

Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Amenities, property conditions & facilities
Had to "request " to have room cleaned. Which I did when I checked in. No one ever came by, had to go down to the front desk to get fresh towels and coffee pods. I should note I was there 5 days. The really cool tablet in the room in you can do all kinds of requests was just a bunch of colors. The IT guy came by and said he would prepare another and bring it by, Never saw him again. The Valet was "full" 3 out of the 5 nights I was there. So I self parked, but its somewhat of a "transitioning" neighborhood. Breakfast in the Canal Street Cafe was excellent.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice only stayed for one night. Clean comfortable and no outside noise
Stayed 1 night in Aug 2024