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SureStay Plus by Best Western Mobile I-65

2.5 star property

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Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Daily self-serve breakfast for a fee
Daily self-serve breakfast for a fee
Desk, laptop workspace, iron/ironing board, free WiFi
Buffet

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Dauphin Street
    ‪14 min walk‬
  • Spring Hill College
    ‪15 min walk‬
  • Mobile Botanical Gardens
    ‪7 min drive‬
  • Mobile, AL (BFM-Downtown Airport)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Quality Inn & Suites at Airport Blvd I-65

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.6 out of 5, Good, (63)
The price is $80
per night
$92 total
includes taxes & fees
Feb 26 - Feb 27
Quality Inn & Suites at Airport Blvd I-65

About this property

SureStay Plus by Best Western Mobile I-65

Mobile hotel with free in-room WiFi
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Plus by Best Western Mobile I-65 is a smoke-free property.

Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 68 out of 185 reviews
Rating 8 - Good. 39 out of 185 reviews
Rating 6 - Okay. 23 out of 185 reviews
Rating 4 - Poor. 20 out of 185 reviews
Rating 2 - Terrible. 35 out of 185 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Dwight

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I have ever stayed. Upon arrival sheets were dirty and no covers on any bed. Took over 20 minutes to get new sheets. My wife left room to go down hall and propped the door open. The desk staff gentlemen just popped in the room without knocking. He turned and left before I could say anything to him. We did not get fresh towels and went to front desk to get new ones and it took over an hour to find any staff in the whole building. The breakfast was not when even worth the time. You get as better meal at Krystals. I will never start here again and will warn everyone else not to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Julian

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
says good high speed internet and ethernet cables can be provided but none of that it true whatsoever
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 3 nights in Oct 2024

8/10 Good

Anthony

Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Business traveler
Liked: Cleanliness, staff & service, room comfort
Crash Pad
The first night I reserved a room was for 10/10 when I got to the room they had no more rooms that were clean. I made the reservation while on the road and was confirmed by your service. At 2:30 am I had to locate another place. Decided to try after a couple days . Checked in with no hassle. Breakfast was just okay. Overall it served its purpose as a crash pad.
Stayed 3 nights in Oct 2024

2/10 Terrible

Donald

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dibt Stay
Stayed 4 nights in Oct 2024

10/10 Excellent

kobi

Stayed 1 night in Oct 2024

10/10 Excellent

Brijuana

A
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Traveled with family
Good price
Stayed 1 night in Oct 2024

4/10 Poor

Caley

Business traveler
Liked: Staff & service
I would rate my stay here below average because my room felt "wet or moist". Also the refrigerator door would not stay closed and the internet was very week.
Stayed 2 nights in Oct 2024

4/10 Poor

Sayde

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good deal for the price! The manager was very pleasant and the staff was great. The first floor smelt like marijuana and cigarettes… the AC worked but made a weird noise. I’d say overall it was good. Had to ask for a new sheet immediately because I always check the mattresses and bedding beforehand and it was dirty… but everyone was accommodating and nice. Room wasn’t terribly dirty but definitely dirty. They need to deep clean it.
Stayed 2 nights in Oct 2024

8/10 Good

Bob

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything went well, the room was great for what we needed. Cleanliness was ok with normal wear and tear, one of the beds skirts needed cleaning and looked moldy. AC was on point and cold! Other than that the halls and rear door entrances smelled of smoke and weed smoke.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice place
Stayed 2 nights in Sep 2024

10/10 Excellent

Annis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean hotel
Stayed 2 nights in Sep 2024

4/10 Poor

Crystal

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

Kassie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
While the staff was amazing and friendly, the place is dirty and many things were broken. The air conditioner, the sink, etc did not work. The keys did not work…several other people experienced the same thing that we met in the halls of the hotel. We evacuated from hurricane Helene, so not many options by the time we arrived or we would have left. The place smelled terrible of smoke, although they say smoke free. It was just awful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brijuana

Traveled with family and small children
Everything was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Nedra

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible stay. Clean. Bug Free. Easy and Safe Parking. I can’t stress how easy, clean and perfect my stay was. From the quick check in to the modern room without any mold smell or bugs, these days this is a huge deal.
Stayed 1 night in Sep 2024

4/10 Poor

Glen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Shamika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay the breakfast could use some help other than that 10/10
Stayed 3 nights in Aug 2024