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Hotel Santa Caterina

3.0 star property

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Photo gallery for Hotel Santa Caterina

Exterior
Terrace/patio
Single Room | Minibar, in-room safe, desk, soundproofing
Quadruple Room | Minibar, in-room safe, desk, soundproofing
Shower, free toiletries, hair dryer, bidet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Room service

Explore the area

Map
Via Vittorio Emanuele 4, Pompei, NA, 80045
  • Shrine of the Virgin of the Rosary of Pompei
    ‪4 min walk‬
  • Pompeii Forum
    ‪17 min walk‬
  • Pompeii Archaeological Park
    ‪3 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪77 min drive‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Accessible

Junior Suite, Accessible | Minibar, in-room safe, desk, soundproofing

Junior Suite, Accessible

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, No Windows (Porthole)

Economy Double Room, No Windows (Porthole) | Minibar, in-room safe, desk, soundproofing

Economy Double Room, No Windows (Porthole)

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Accessible

Suite, Accessible | Minibar, in-room safe, desk, soundproofing

Suite, Accessible

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, soundproofing

Superior Room

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Santa Caterina

3-star Pompei hotel close to Pompeii Archaeological Park
This smoke-free hotel features a bar/lounge, a snack bar/deli, and 24-hour room service. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Santa Caterina offers 15 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Pompei hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Hotel Santa Caterina is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per person (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Santa Caterina Pompei
Santa Caterina Pompei
Hotel Santa Caterina Hotel
Hotel Santa Caterina Pompei
Hotel Santa Caterina Hotel Pompei

Hotel Santa Caterina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 162 out of 365 reviews
Rating 8 - Good. 147 out of 365 reviews
Rating 6 - Okay. 38 out of 365 reviews
Rating 4 - Poor. 10 out of 365 reviews
Rating 2 - Terrible. 8 out of 365 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thought I had revieeed at the time - the hotel came to our rescue after being let down by a nearby bed and breakfast. I haven’t booked last minute before but everything went perfectly. Very helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Nov 2024

8/10 Good

NORBERTO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location friendly service
Stayed 1 night in Nov 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities
Older rooms with tiny showers, if your anything above average size you won't fit. Great staff!
Stayed 1 night in Oct 2024

8/10 Good

Leonid

Traveled with family
Liked: Cleanliness, staff & service, amenities
Feels like noble old simplistic place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marilyn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Weilee

Traveled with partner
Disliked: Property conditions & facilities
The front desk lady is very nice and helpful. But the room is old, has very very strong smoke odor, the breakfast service lady is quite rude.
Stayed 1 night in Oct 2024

8/10 Good

Christopher James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Firstly, the good. Hotel is in a great location, everything you could need is within a short walk. The staff were extremely friendly and helpful and the room was kept clean every day, including Sunday. The room itself was a bit tired but still good value for the money paid. Only 1 plug socket in the room was working but we worked around this. The view from the balcony was incredible. We did not use the breakfast facilities so cannot comment on this. My only real disappointment was that when i booked this trip, it was for me and my son so i booked 2 rooms. Despite it saying on expedia that the rooms can be amended / refunded up to 72hrs before your stay, when i contacted expedia 1 week before informing them that due to an operation my son could not travel and my partner would be travelling instead, i was told that the rooms were single occupancy and could not be changed. When we arrived, we had been allocated 2 large rooms and ended up paying for a room that we did not use and that the hotel then sold to someone else. Not a gripe about the hotel as such, just the difficulty in communication with expedia and a bit disappointed as i book a fair few trips with them. The room had a queen and a single bed and was definitely not single occupancy.
Stayed 4 nights in Oct 2024

8/10 Good

Claudia

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Tuomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near restaurants and shops short walk to the pompeii ruins. And across the road you can book tours we did The vesuvius one much cheaper to Book there than here.breakfast is good cakes, toast, eggs cereal and yoghurt.
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2024

6/10 Okay

Abhishek

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No maintenance in property. Door locks falling off bathroom moldy old furniture. Worst wifi Clean towels and toiletries. Great front office staff
Stayed 1 night in Aug 2024

6/10 Okay

Maddalena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what the description and pictures look like. Very dated. And our room and bathroom had ants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean rooms. Friendly and helpful staff. Breakfast was fab. Central location is convenient for food, trips etc.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Traveled with family
Liked: Staff & service, property conditions & facilities
Fantastic location for visiting Pompei Ruins! Room and bathroom were very spacious. AC was quiet and super effective. Even though hotel advertises sound proofing, there was a LOT of noise: from the street, from neighbouring rooms and from the breakfast room.
Stayed 2 nights in Aug 2024

4/10 Poor

Marla

Liked: Staff & service
Disliked: Property conditions & facilities
The location was convenient as it was across the street from Pompeii and we were able to leave our car for the day at the hotel and walk over to Pompeii. The staff was nice and friendly. However there was lot of mold on the ceiling in the bathroom as well as in the shower. I am allergic to mold so I was very bothered by it. We had two rooms as there were 4 of us and both rooms had a lot of mold in the bathroom ceiling and shower. The bathrooms definitely need to be refurbished!!
Stayed 1 night in Aug 2024

2/10 Terrible

Arvind

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs lots of renovation
Stayed 1 night in Aug 2024

10/10 Excellent

Devan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2024

8/10 Good

Nancy, Beamsville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Freat location with parking. Great breakfast!
Stayed 1 night in Aug 2024

6/10 Okay

Marina

Traveled with family
Liked: Staff & service
The location is great! Within walking distance to the Pompeii Archaeological Park and many restaurants and shopping. Parking was good and free which was great! Our hotel room was okay. There was a bug on my daughter’s comforter and the bedding was a bit dirty. We only had one night booked so we just dealt with it. Breakfast was disgusting and crowded. You definitely get what you pay for!
Stayed 1 night in Jul 2024

8/10 Good

ERIC, BEACON

Traveled with partner
Liked: Cleanliness
Definitely an older property but conveniently located. Bed was horrific and the breakfast was just ok
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, very kind staff, strong A/C! All around good basic room in very accessible part of the city.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would come back again
The guy checking gnus was super friendly and informative. The room was super clean and comfortable, the only reason I gave it 4 stars on one section was because our fridge was not working.
Stayed 2 nights in Jul 2024

4/10 Poor

Jordan

Traveled with partner
Disliked: Amenities, property conditions & facilities
Shower was with mold everywhere-air conditioning barely working-room was clean but needs update
Stayed 1 night in Jul 2024