Clarion Inn New London - Mystic

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Inn New London - Mystic

Premium bedding, in-room safe, desk, blackout drapes
Indoor pool, sun loungers
Exterior
Fridge, microwave, coffee/tea maker
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
269 North Frontage Road, 380 Bayonet St (Back Entrance/GPS), New London, CT, 06320
  • United States Coast Guard Academy
    15 min walk
  • Connecticut College Arboretum
    2 min drive
  • Connecticut College
    2 min drive
  • New London, CT (GON-Groton - New London)
    12 min drive

Room options

Suite, 2 Double Beds, Non Smoking (Efficiency, Upgrade)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Efficiency)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking (Efficiency, Upgrade)

  • 299 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Clarion Inn New London - Mystic

New London hotel with restaurant
An indoor pool, a restaurant, and 2 bars/lounges are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Clarion Inn New London - Mystic offers 136 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New London hotel provides complimentary wired and wireless Internet access. 32-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Clarion Inn New London - Mystic features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2702 square feet (251 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Clarion Inn New London - Mystic has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Shaking Crab - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Cascade Lounge - This bar serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cascade Lounge
  • Shaking Crab

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,702 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Clarion Inn New London
Clarion New London
Clarion London Mystic London
Clarion Inn New London - Mystic Hotel
Clarion Inn New London - Mystic New London
Clarion Inn New London - Mystic Hotel New London

Clarion Inn New London - Mystic Reviews

Reviews

6.0
Rating 10 - Excellent. 174 out of 1009 reviews" "
Rating 8 - Good. 228 out of 1009 reviews" "
Rating 6 - Okay. 218 out of 1009 reviews" "
Rating 4 - Poor. 180 out of 1009 reviews" "
Rating 2 - Terrible. 209 out of 1009 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Aidan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Kristal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay because smell was so bad.they did not offer us another room and refused to refund our money.
Stayed 1 night in Aug 2024

2/10 Terrible

lourdes

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was very un professional. He was half sleep when he finally greeted us after waiting in the front for 5 minutes. He gave me a room that smelled like a carton of cigarettes. I couldn’t stay in there. The ice machine was broken,vending machine was broken,side door was broken. Felt unsafe.
Stayed 2 nights in Aug 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tim

Stayed 4 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Aug 2024

6/10 Okay

Jo

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Tammy

Traveled with group
Disliked: Staff & service, property conditions & facilities
The hotel staff was not friendly, the hotel was completely run down and in dire need of upkeep and repairs. Although the room appeared to be clean, there was a horrible oder in the room. It smelled like ammonia, but we aren't sure what the smell actually was or what caused it. Thank goodness I always travel with a bottle of Poopourri. I would imagine the smell had something to do with the dampness of the room. I would not walk on the carpet because it felt damp as did the bedding. I will not stay in this location again and would not recommend it.
Stayed 1 night in Aug 2024

4/10 Poor

Kaili

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The room itself was average and clean; however, the property was a bit of a mess. The lawn was overgrown, there was trash all through the grass, there was only one ice machine on the opposite end of the property, the lights in the pool would not turn on, the hallway lights were dim if working at all. The building was in the midst of being painted so there was paper/trash around the building, and the building was not secure (no key access at side doors). There was also no elevator, and laundry was not in service. The breakfast was average and the staff was polite, but the overall stay was disappointing.
Stayed 1 night in Aug 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sketchy and smelly
When we arrived, They did not have the king bed that we booked. There was no discount or apology for the issue. On our way to the room there was a large planting indoors with dead plants and trash in it. Our room was Damp and had a horrible smell that you could taste! We were shown a second room that Smelt like an ash tray. The employee that showed us the room said they had to kick people out the night before for smoking in the room! We declined to stay there
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The hotel was in need of repairs. There was no security to the outer door which did not lock. The gym advertised was not open and door or security permanently inoperable. Light wise the pool lights were off and no way to enter. Shower needs holders for soap or liquid dispensers. Staff in evening not readily available perhaps only one on call. Had to wait and find them.
Stayed 3 nights in Aug 2024

8/10 Good

Marcus

Stayed 1 night in Aug 2024

2/10 Terrible

Sherriann

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible smelling old place
Stayed 1 night in Aug 2024

4/10 Poor

Jackeline

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The first time here and the last, I'm sorry
The room had mold, and smell like that, the curtains and the AC smells, the pool had too much Clorox, the food was good, the structure was very old
Stayed 2 nights in Aug 2024

2/10 Terrible

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The phrase"exceeded my expectations" is tossed around constantly. Very seldom does it happen. This motel, and specifically this room were the exception for me. I was looking for a room with some size and some kitchen options. This room has it all. A true efficiency, this room has a kitchen sink, a large microvave, a full size flat top electric stove
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good room. Good staff. Good pool. Good breakfast.
Stayed 1 night in Aug 2024

4/10 Poor

Edward, New Rochelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Angela

The outside and area of hotel was a bit worn down and strange people around but once you get into hotel it is fine and average overall. We were given an option to upgrade room to be on first floor since no elevator there - the “upgraded” room was a kitchenette too and had a strange smell and appliances were not that clean so we changed back to the other room which was fine and we were satisfied with it . Overall average hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Noelle

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
The hotel is fine for a one night stay. Comfortable bed and basic amenities.
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
I booked a handicap room with a roll in shower and got a shower/tub combo. It was hard to step into with a bed knee
Stayed 1 night in Aug 2024

6/10 Okay

Evan

Traveled with partner
Liked: Cleanliness, amenities
L
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Amenities were not as expected
Stayed 2 nights in Aug 2024

8/10 Good

Gene M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024