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Golden Tulip Westlands Nairobi

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Golden Tulip Westlands Nairobi

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Reception
Reception
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
65 Muthithi Street, Nairobi, Nairobi, 00600
  • Sarit Centre
    8 min walk
  • Westgate Shopping Mall
    16 min walk
  • Nairobi National Museum
    19 min walk
  • Nairobi (WIL-Wilson)
    18 min drive

Room options

View all photos for Standard Room - Commercial View

Room amenity

Standard Room - Commercial View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite - Commercial View

Executive Suite - Commercial View | Frette Italian sheets, premium bedding, down comforters, minibar

Executive Suite - Commercial View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, down comforters, minibar

Junior Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room - City View

Superior Room - City View | Frette Italian sheets, premium bedding, down comforters, minibar

Superior Room - City View

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Golden Tulip Westlands Nairobi

4-star hotel in Westlands
2 restaurants, an outdoor pool, and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Golden Tulip Westlands Nairobi offers 94 accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. 65-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
In addition to an outdoor pool, Golden Tulip Westlands Nairobi provides a health club and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 40 square feet (4 square meters) include a conference center. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Golden Tulip Westlands Nairobi has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Temptation Restaurant - This restaurant serves breakfast, lunch, and dinner.
Café Lungo - Onsite café. Open daily.
Volcano Bar - Onsite sports bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Hindi, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 2,500 for adults and KES 1,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Café Lungo
  • Temptation Restaurant
  • Volcano Bar

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (40 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (100 inch wide door)
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: KES 6750
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: KES 6750

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KES 5000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 2500 for adults and KES 1200 for children
  • Airport shuttle fee: KES 6200 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: KES 6750 (subject to availability)
  • Late check-out fee: KES 6750 (subject to availability)
  • Rollaway bed fee: KES 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi
Golden Tulip Westlands Hotel
Golden Tulip Westlands
Golden Tulip Westlands Nairobi Hotel
Golden Tulip Westlands Nairobi Nairobi
Golden Tulip Westlands Nairobi Hotel Nairobi

Golden Tulip Westlands Nairobi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 295 reviews" "
Rating 8 - Good. 98 out of 295 reviews" "
Rating 6 - Okay. 40 out of 295 reviews" "
Rating 4 - Poor. 8 out of 295 reviews" "
Rating 2 - Terrible. 13 out of 295 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Stayed 4 nights in Aug 2024

8/10 Good

Suriya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

UDAY

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Useless service
Hotel charged for second person inspite of i booked room for 2 adults. Its ridiculous. Staff urgues very rudely
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service
Overall a terrible experience. The property is mediocre, the service bad and there are lots of hidden fees. - bathroom was dirty when I arrived - the "king" bed was two small beds put together - they a very stingy with drinking water. Only two small bottles per day and they charge if you ask for more - staff failed to follow through on services they agreed to - they charge $40 if you want to bring a guest to the room You'll be happier at one of the many other hotels in Westlands
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Thornhill

Stayed 5 nights in Jul 2024

2/10 Terrible

ABDILKADIR

Business traveler
Disliked: Cleanliness, staff & service
terrible experience been there for 3 nights stay no house keeping and no air conditioning
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveler

Great staff and great food
Good location, safe and great staff, but the hotel is in need of updating. The food was excellent. The water to shower also was not hot. It was lukewarm. I complained and waited 2 hours on the first day for it to be resolved only to be finally told that’s the hottest it gets. Disappointed
Stayed 5 nights in Jul 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service
It was a nice hotel presentation wise just had issues with things not working and took a while to get sorted out
Stayed 1 night in Jul 2024

8/10 Good

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
The property was good, everyone who-worked there was nice, helpful and Courteous, the complementary breakfast buffet was very good, the other restaurants in the building were excellent. I didn’t like my first room so they quickly move me to an upgraded room…no extra payment. I will definitely go there again.
Stayed 12 nights in Jun 2024

8/10 Good

Anil, McKinney

Stayed 2 nights in Jun 2024

8/10 Good

Hamza

Stayed 2 nights in May 2024

10/10 Excellent

Abdelrahman

Stayed 5 nights in May 2024

4/10 Poor

Misheck

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay at Golden Tulip Westlands Nairobi
It was the forgetable hotel stay i can imagine. They overcharged me by one night and have syoll not refunded me. Seems to have been calculated because they were very aware that i had already paid for one night and insisted that they will take payment on check out. On checked someanager insisted on checking me out and included the night i had already paid for. Called them from airport when i realised the debit on my card but still procrastinating on refunding me 3 days later. I would urge everyone to keep clear of this hotel
Stayed 2 nights in Apr 2024

8/10 Good

Nagib

Amazing room, amazing breakfast
Superbe large spacious room with everything one needs. Pressure of water in bathroom was amazing. Room were cleaned properly. Breakfast was a 5 stars. Lots of choices. But mattress was old and uncomfortable, could not sleep properly, has to be changed. Room 814 to avoid.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jean-Pierre

Liked: Property conditions & facilities, room comfort
Fine! Good location. Employes are nice. Good food.
Stayed 3 nights in Apr 2024

6/10 Okay

Pravin

Traveled with family
Liked: Staff & service
Hotel was okay but in business area Breakfast was nice And rooms were clean but the bathrooms needed to be deep cleaned The only issue I had was the receptionist called Junior who was very rude I had already paid for late check out earlier in the day but when I went to reception to confirm the timings she wanted to charge me for a whole day even after paying Apart from that the staff at breakfast were amazing
Stayed 6 nights in Mar 2024

8/10 Good

Parashu

Liked: Staff & service
Stayed 6 nights in Mar 2024

8/10 Good

Chinedu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
Just there. Price is a bit high considering the quality
Stayed 4 nights in Feb 2024

4/10 Poor

Khalifa

Breakfast isn't good also no dental kit provided.
Stayed 1 night in Feb 2024

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, property conditions & facilities
mixed review.
The location is good. The kitchen staff are amazing (particularly the Chief Rachael). The security staff are excellant. There was one lady on the ground floor and she was always very grumpy (15 times, I said please and thank you) and she never once responded. Also, one Saturday evening I had a drink at the donwstairs cafe with a friend, we then had another drink at the roof top bar. On the way out she asked to use my bathroom (she didn't want to use the public toilets). I was in my room for 3-5 (Max minutes) after she left I was told there was 40$ additional payment for having somone in my room.. I thought that this was crazy.
Stayed 8 nights in Jan 2024

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Jan 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great gym. Safe area.
Stayed 4 nights in Dec 2023

8/10 Good

Latha

Traveled with family
Liked: Cleanliness, staff & service
Unique about the property is the attention of the staff and the chefs. They truly care about the guests and accommodate your requests. Thanks to Chef Ajay for catering to vegan requirements. Every time I have come to Kenya I have stayed here. Golden Tulip used to be an excellent property currently it's a bit run down in the bathrooms. The caulking, trash cans, etc need some attention.
Stayed 1 night in Nov 2023

10/10 Excellent

Chinedu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Very beautiful and clean hotel. Amazing service too
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and efficient staff
Stayed 4 nights in Nov 2023