Kusatsu Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kusatsu Hotel

Public bath
Property entrance
Public bath
Free WiFi
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
479 Kusatsu, Agatsuma-gun, Kusatsu, Gunma, 377-1711
  • Kusatsu Tsurutaro Kataoka Museum
    2 min walk
  • Sainokawara Park
    2 min walk
  • Sainokawara Street
    3 min walk

Room options

Corner Japanese Style Room with Futon, Non Smoking

  • 441 sq ft
  • Sleeps 3
  • 3 Twin Futons

Large Japanese Style Room with Futon, Non Smoking

  • 549 sq ft
  • Sleeps 5
  • 5 Twin Futons

Japanese Style Twin Room with Two Single Beds and Flooring, Non Smoking

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

Japanese Style Room with Futon, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 4 Twin Futons

Basic Twin Room, Non Smoking (Traditional)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Large Modern Japanese Style Room with Futon, Non Smoking

  • 753 sq ft
  • Sleeps 6
  • 6 Twin Futons

Large Japanese Style Room Two Beds with Hot Spring Bath, Non Smoking

  • 700 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Room with 2 Single Beds and Private Hot Spring(Annex Pedalo), Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Kusatsu Hotel

3.5-star Kusatsu ryokan steps from Kusatsu Tsurutaro Kataoka Museum
Kusatsu Hotel offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
Kusatsu Hotel offers 44 air-conditioned accommodations with slippers. This Kusatsu ryokan provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Hot springs and complimentary bicycles are featured at the ryokan. Other recreational amenities include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa, マッサージ$エステ. Services include massages and body treatments. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. For a free ride to the slopes, hop on the ryokan's complimentary ski shuttle. Kusatsu Hotel helps provide the perfect ski vacation with ski storage and ski passes.

Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Kusatsu Hotel has designated areas for smoking.

Japanese breakfasts are available for a surcharge and are served each morning between 7:30 AM and 8:30 AM.

Languages

English, Filipino, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 for adults and JPY 1,800 for children
  • Coffee and tea in common areas
  • Tea service

Things to do

  • Downhill skiing
  • Free bicycle rentals
  • Full-service spa
  • Hot springs
  • Ski passes
  • Ski storage
  • Snowboarding
  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 24-hour public bath
  • Body treatments
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 18 PM to receive dinner.
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees apply if the number of guests checking in varies from the number established at booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 1800 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Kusatsu Hotel Kusatsu
Kusatsu Kusatsu Hotel Ryokan
Ryokan Kusatsu Hotel
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan
Kusatsu Hotel Kusatsu
Kusatsu Hotel Ryokan Kusatsu

Kusatsu Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 226 out of 356 reviews" "
Rating 8 - Good. 100 out of 356 reviews" "
Rating 6 - Okay. 24 out of 356 reviews" "
Rating 4 - Poor. 5 out of 356 reviews" "
Rating 2 - Terrible. 1 out of 356 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yin Wing Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super beautiful historical hotel with amazing service. Highly recommend!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Guanting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that this building is over a hundred years old. Makes it a worthwhile location to stay. A short hop (500m) to the town centre and turning right at the hotel entrance brings you to a scenic outdoor man made/natural onsen location with Tori gates shrine nearby. The staffs are proficient in English and extremely helpful. Would recommend booking the private onsen so that the whole family can be together to soak and relax while creating new memories. This would be my go-to hotel if we visit Gunma again.
Stayed 2 nights in Dec 2023

8/10 Good

Mei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
It was an amazing hotel within easy reach of restaurants, shops and the Yubatake. Breakfast and dinner were superb and staff were attentive. The only thing I’d comment on is that the fact that there’s no elevator in the buildings. So the staff has to carry guests baggage’s up and down the stairs, which was brutal. Other than that, it was a pleasant getaway with outstanding onsens.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to Yubatake with onsen
Nice place, close to Yubatake and amazing service. Will come back again in the future.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Abhipong

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Average onsen
The hotel's location was excellent. A stone's throw from Sainokawara Park and the centre of town. The park is a must. We did not have any issue with the noises due to the age of the property that others have commented on, however, the onsen was a little disappointing. Indoor onsen was average, the outdoor one was lukewarm and the private onsen was.. just a tub. Otherwise, we had a pleasant stay in Kusatsu with the snow quality and the nice little onsen town.
Stayed 1 night in Feb 2020

8/10 Good

Abhipong

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
overpriced
we were a little disappointed with the small room and the lack of amenities. our room overlooked a construction area and you have to wear slippers to get to the private bathroom. the staffs are very nice, the onsen was great and the location was superb. however we can't say the price justifies the room we stayed in.
Stayed 1 night in Jan 2020

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryokan, especially in winter
Comfortable ryokan with private onsen for reservations and a cost. Cost of private onsen should not be implemented on hotel guests as there was no view which is worthy of the amount. Go for the private onsen only if you feel uncomfortable in the same onsen as other hotel guests.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

MAGGIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snowing in Kusatsu Onsen
We loved this hotel and the design. The front desk, drivers and all service staff were very friendly and helpful despite lack of English. There was one gentleman who spoke pretty good English though. The breakfast was delicious and different for both days. You have to try the soba at Mikuniya. Its so good and goes well with tempura. It snowed on both days we were there and we loved it. Ps try the hotel amd you will enjoy the charm.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and beautifully designed rooms. Clean and well maintained.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness
The property is excellent. Staffs are very nice and helpful.
Stayed 1 night in Dec 2019

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful ryokan in an old time town. Loved the small town atmosphere. Staff more than attentive to us. A winner
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

yip

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just a very basic ryokan nothing fancy. Food served during half board wasn’t great. So worth the price paid.
Stayed 1 night in Oct 2019

8/10 Good

Ka Bik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay and hv an enjoyable time in there
Stayed 1 night in Oct 2019

10/10 Excellent

YUANWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kusatsu Hotel
The staff in the hotel was very polite, and explained the facilities within the hotel, brought out and kept our futon for us when we left the hotel, and was very efficient in helping us for the reservation of the hotel’s bus and massage
Stayed 2 nights in Aug 2019