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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Interior
Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • CoolSprings Galleria
    ‪4 min drive‬
  • Crockett Park
    ‪5 min drive‬
  • The Factory
    ‪9 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Dining)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Franklin - Cool Springs by IHG

3-star Brentwood hotel close to CoolSprings Galleria
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Franklin - Cool Springs by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 988 square feet (92 square meters) include conference space. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Franklin - Cool Springs by IHG is a smoke-free property.

Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 801 reviews
Rating 8 - Good. 187 out of 801 reviews
Rating 6 - Okay. 73 out of 801 reviews
Rating 4 - Poor. 21 out of 801 reviews
Rating 2 - Terrible. 23 out of 801 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask What They Charge for Pets
Place was very nice and convenient to I-65, and in nice part of greater Nashville. Hotels.com needs to state what places charge for pets. That was an unpleasant surprise. That is the only reason I didn't give this a 5-star.
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly hotel, affordable price, friendly staff. Would return.
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Stayed 1 night in Dec 2024

8/10 Good

Alvin

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Staff & service
They were accommodating to the internet issues and helped me figure out a way to get a good connection
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Tifani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here within 2 weeks. Very enjoyable.
Stayed 1 night in Dec 2024

8/10 Good

Jeanne, Platte City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person checking us in wasn’t very welcoming or friendly. I was told I had only purchased one breakfast—not two. The second breakfast was another $10. The original room price was $89. The option was “Breakfast for two—$10” which is what I chose. This made the price of the room $99. She said I hadn’t paid enough and expected us to pay the additional $10 even though I explained the Expedia website offered breakfast for 2 for $10. A second staff member listening to our conversation instructed her to ‘comp’ the second breakfast which she did. The hotel and Expedia need to clarify the costs. I’ve never had any issue like this before. The room was nice and floors were vacuumed. The bathtub faucet appears to need repair. The doors, woodwork and bathroom walls could use a good scrubbing. It was quiet—no noise from the hallway or outside. My husband liked the bed. The breakfast staff were very friendly as was the morning desk person. Breakfast consisted of scrambled eggs, turkey sausage patties, bacon, thick gravy & biscuits. There was yogurt, fruit, some pastries. I didn’t find the premade oatmeal appetizing. Orange juice was good. I would stay there again but would opt to have breakfast some other place.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place stay in a nice area.
Stayed 1 night in Dec 2024

10/10 Excellent

Tifani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Quiet and very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, great breakfast, very convenient area and nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Good, clea, comfortable. Very Good
Stayed 1 night in Dec 2024

10/10 Excellent

Qiang

Stayed 2 nights in Sep 2024

10/10 Excellent

jose

Liked: Staff & service, amenities, property conditions & facilities
Evrihing is goog
Stayed 1 night in Dec 2024

8/10 Good

Marybeth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Location perfect right by highway
Stayed 1 night in Nov 2024

10/10 Excellent

Austin

Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Nov 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific stay. Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2024

10/10 Excellent

Gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024