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SpringHill Suites by Marriott Franklin Cool Springs

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SpringHill Suites by Marriott Franklin Cool Springs

Pillowtop beds, desk, laptop workspace, iron/ironing board
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Exterior
Lobby
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Laundry
  • Air conditioning
  • Breakfast included

Explore the area

Map
5011 ASPEN GROVE DR, Franklin, TN, 37067
  • Aspen Grove Park
    8 min walk
  • Jeni's Splendid Ice Creams
    4 min walk
  • Nashville Bus Station
    19 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    24 min drive

Room options

View all photos for Studio, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Transf Shwr)

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

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Exterior

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includes taxes & fees
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About this property

SpringHill Suites by Marriott Franklin Cool Springs

Franklin hotel close to CoolSprings Galleria
This smoke-free hotel features an outdoor pool, a bar/lounge, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Onsite parking is available (surcharge).

SpringHill Suites by Marriott Franklin Cool Springs is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

SpringHill Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 173 out of 215 reviews" "
Rating 8 - Good. 30 out of 215 reviews" "
Rating 6 - Okay. 7 out of 215 reviews" "
Rating 4 - Poor. 3 out of 215 reviews" "
Rating 2 - Terrible. 2 out of 215 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kamal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 4 nights in Apr 2024

10/10 Excellent

Jami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! We will definitely be back again! Everyone was so helpful and went above and beyond to make our stay great!
Stayed 2 nights in Jul 2024

10/10 Excellent

STEPHEN

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Very relaxing, eating area very clean; pool was very nice
Stayed 4 nights in Jul 2024

8/10 Good

Erin

Stayed 2 nights in Jun 2024

6/10 Okay

Ellen

Liked: Cleanliness, staff & service
The night manager (Bradley) was terrific! He helped us through a difficult check-in and dislike of location of our room (lower level right next to the fitness center). We were able to move to an upper level and had no further difficulties. Michelle at the front desk during the day was also very helpful.
Stayed 3 nights in Jun 2024

6/10 Okay

Candida

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property near restaurants and ease of parking. Rooms very clean. Staff very unfriendly and not accommodating at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best customer service we have received in a while. Will be definitely staying there again on our next visit.
Stayed 3 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 1 night in May 2024

10/10 Excellent

Linda

Traveled with group
I felt very safe which allowed me to relax at such a nice place😀
Stayed 1 night in Jun 2024

10/10 Excellent

Flavius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access. Very clean
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Stayed 1 night in May 2024

10/10 Excellent

KIRSTEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Robin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff was friendly. There were several dining options within walking distance. Even some nice shopping.
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Stayed 1 night in May 2024

8/10 Good

kimberly

Stayed 1 night in May 2024

10/10 Excellent

JP

Liked: Cleanliness, staff & service, property conditions & facilities
great property and great location
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Christine

Liked: Amenities
Friendly, very nice , clean! Third time staying here and great every time!
Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Mar 2024

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Keegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Evie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in, clean and quiet accommodations. Everything still looked new.
Stayed 1 night in Mar 2024