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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior entrance
Exterior
Lounge
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Louisiana Sports Hall of Fame
    ‪2 min walk‬
  • Old Courthouse Museum
    ‪3 min walk‬
  • Historic District Shopping
    ‪3 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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Front of property

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$130 total
includes taxes & fees
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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Excitement turn to disappointment
I have always wanted to stay at this hotel when I come to town for Christmas festival but it wasnt exactly all I dreamed of. It’s a beautiful property & the staff was pretty helpful but the Bathroom in my room was not very clean, dirty in fact. Hair everywhere in shower & on the floor. There was also No hair dryer in room. There was some holes in the bed sheets. Idk, the breakfast was nice. The lobby & property was pretty.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Traveled with family
Nice and clean. Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

ann

Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room was great. The A/C was great. The showerhead was not so good. A hand held head with a multi pattern shower head would have been better. The maid service did not service our room, our entire stay. We had to ask for clean towers and TP. The breakfast was excellent. The front desk staff were very helpful and courteous. We liked the location, and will probably come back again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tammie

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alejandro

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room had a strong chlorine smell that was worse when turning the heater on. We had to turn it off and suffer the cold temperature. The next room door was very noisy, it sounded like Halloween, they left the room around 6AM and kept us awake, opening and closing the door. We were supposed to have breakfast and we arrived at 8:50, they only offered great. Bad experience at this time.
Stayed 1 night in Nov 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Could be better
The check in process was slow, overall nice hotel. I did not get that customer service was their focus. I also had to pay an additional fee to cover the wifi, breakfast and other amenities advertised. This was charged even though I made my purchase through hotels.com. I though I was getting a decent price however probably paid more than if I would have just booked directly.
Stayed 1 night in Nov 2024

8/10 Good

shalonda

Traveled with partner
Liked: Property conditions & facilities
I love my stay the lady at the front desk is always sweet
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and close to everything! We will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I like the walkable situation great old hotel. I’ll stay there every time I go to Natchatios Louisiana.
Stayed 3 nights in Oct 2024

6/10 Okay

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have not received the incidental charges on my credit card of $20.82, on 10-29, and $21.45, on 11-4. I did not incur ant incidental charges.
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Hotel needs to be cleaned painted updated very disappointed. The cleanses was not there at all. Whoever cleaned our room did a very poor job. Call downstairs and complained told me housekeeping was gone for the day. They will send up sheets so I can put on myself very very disappointed, someone should inspect rooms when they are supposedly ready
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau St Denis is a great property.
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Never again
Did not receive the room/king bed, or view "historic" I booked and paid for. They told me it was my fault since I booked same day. The room was fine if it was what you asked for. The view was of the modern event center. I took a picture to the front desk and asked if this was an "historic" view. They said that designation just meant buildings. Very misleading. Then, the 2nd day they invalidated our keys and we had to stop to get them reprogrammed. Next was a building wide power failure. Fortunately, we were not the ones on the elevator. The response of the staff was effectively "meh", until I said my dissatisfaction would be reflected in my review. By then it was too late to do anything. I won't be back and cannot recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ladettra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The staff was awesome and helpful!!
Stayed 1 night in Nov 2024

4/10 Poor

janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location. Filthy rooms. Cold breakfast.
The room we stayed in was filthy. There was hair and dirt in the shower and on the bathroom floor. After our shower our feet carried the dirt into the bedroom. There was no toilet paper when we first got into the room. The eggs and sausage were cold. The listing said free parking and breakfast. When we arrived we were charged $21 for a resort fee. When I asked what that was for I was told that covered breakfast, parking and use of the fitness room. The staff was pleasant and the location was good.
Stayed 1 night in Nov 2024

10/10 Excellent

patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Very walkable for shopping and dining. Check in was easy and staff very pleasant. Room was clean and moderate. A good value for your money.
Stayed 1 night in Nov 2024

8/10 Good

Deidre M

Stayed 3 nights in Oct 2024

10/10 Excellent

Melvin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024