Courtyard New York Manhattan/Times Square West

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Courtyard New York Manhattan/Times Square West

Exterior
Exterior
Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing
Lobby lounge
Breakfast area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
307 W 37th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Macy's
    ‪6 min walk‬
  • Times Square
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪56 min drive‬

Room options

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard New York Manhattan/Times Square West

3-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available once per stay.
Courtyard New York Manhattan/Times Square West offers 224 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. Event facilities measuring 657 square feet (61 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Courtyard New York Manhattan/Times Square West is a smoke-free property.

Courtyard New York Manhattan/Times Square West has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 75 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 657 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 75 per day (299 ft away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Manhattan Times Square
Courtyard Manhattan Times Square Hotel
Courtyard Manhattan Times Square Hotel New York West
Courtyard New York Manhattan Times Square West
Courtyard New York Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West
Courtyard ManhattanTimes Squa
Courtyard New York Manhattan/Times Square West Hotel
Courtyard New York Manhattan/Times Square West New York
Courtyard New York Manhattan/Times Square West Hotel New York

Courtyard New York Manhattan/Times Square West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 904 out of 1365 reviews" "
Rating 8 - Good. 345 out of 1365 reviews" "
Rating 6 - Okay. 78 out of 1365 reviews" "
Rating 4 - Poor. 16 out of 1365 reviews" "
Rating 2 - Terrible. 22 out of 1365 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2024

8/10 Good

Renu

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base for a visit to NYC and Manhattan! Easy access to everything. Excellent staff all the way around!
Stayed 1 night in Aug 2024

8/10 Good

deyi

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Aug 2024

2/10 Terrible

Chaznee

Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here. Close walk to shopping. Restaurants. Everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in an easy location to get to the subway system and most all New York landmarks. The street its on had some homeless that linger near a facility next door. But the location is locked and we felt very safe in the hotel. They served Starbucks coffee downstairs and had wonderful staff. The rooms were big and very clean. They had a nice lounge area downstairs where you can hangout with an open air courtyard. Nice hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

Sheryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Roshni

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Anneke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service very good
Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was wonderful... Katherine was a special helpful checking us out and during our stay for whatever we needed. Helpful suggestions and knowledge of the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Stayed 3 nights in Sep 2024

10/10 Excellent

Kenya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful Crystal at the front was so sweet! We were able to check in early and made sure we were able to get rooms on the same floor she definitely went above and beyond! Also Aaron the door man was so helpful polite and funny his energy was so welcoming we will certainly be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Boogsta

Stayed 2 nights in Aug 2024

10/10 Excellent

Rezgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple not stuffy an real people that are staff not robots
Stayed 1 night in Oct 2024

8/10 Good

Judith M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to all the major attractions. (10-30 minutes). Nice large room, comfortable beds. Front staff were helpful.
Stayed 7 nights in Sep 2024

6/10 Okay

Jose

Business traveler
Liked: Staff & service, amenities
I had high expectations for my stay at Courtyard, but unfortunately, the room fell short of what was advertised. The room was much smaller than the photos suggested, as I was making my reservation the room I chose had a living room area and nice city view. When I brought this to the attention of the staff, they were polite but unable to provide a solution. While the hotel had a great location, the lack of comfort made it hard to enjoy the stay. I would recommend that the hotel update their online descriptions to better match the actual rooms, as this would prevent future guests from feeling let down.
Stayed 2 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Crystal was excellent - we turned up early & she found us a room big enough for our luggage. Room was clean & modern. We require decaf coffee so asked reception to sort out for us on day 1 - it arrived eventually! On day 2 we had to ask again - after an hour it didn’t appear so we told reception we were going out for coffee. When we returned hours later it was in the room. Considering the price of the hotel the service was poor. Whilst the hotel was excellent directly you stepped outside you felt unsafe. There were numerous down & outs and addicts. Once we saw an addict syringing into his foot.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Seungjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024