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Holiday Inn Sunderland – City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Sunderland – City Centre, an IHG Hotel

Exterior
Exterior
Point of interest
Point of interest
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    5 min walk
  • University of Sunderland
    6 min walk
  • Stadium of Light
    15 min walk
  • Newcastle (NCL-Newcastle Intl.)
    38 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

City view

Standard Room, 1 Queen Bed

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

City view

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

City view

Premium Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Sunderland

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is $106
per night
$127 total
includes taxes & fees
Jan 11 - Jan 12
Hilton Garden Inn Sunderland

About this property

Holiday Inn Sunderland – City Centre, an IHG Hotel

4-star hotel in Sunderland City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Holiday Inn Sunderland – City Centre, an IHG Hotel offers 120 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a front-desk safe, and an elevator.

Holiday Inn Sunderland – City Centre, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Holiday Inn Sunderland – City Centre, an IHG Hotel has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre, an IHG Hotel Hotel
Holiday Inn Sunderland – City Centre, an IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 191 reviews" "
Rating 8 - Good. 34 out of 191 reviews" "
Rating 6 - Okay. 9 out of 191 reviews" "
Rating 4 - Poor. 3 out of 191 reviews" "
Rating 2 - Terrible. 6 out of 191 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice and clean. Easy walking distance for train station and theatre.
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was very clean from reception throughout to the room itself. Bed was very comfortable, possibly the best i have ever slept in. Had a lovely peaceful sleep. Staff went above and beyond to make the stay the best. Breakfast was hot and plenty to chose from. Right in the town centre so close to all amenities.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

faye

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay poor breakfast
Beautiful hotel, spacious room with huge shower. Lovely friendly staff. Lost a star for a poor breakfast unfortunately. Orange juice was definitely off - tasted sour. The of the cold juice canisters looked very dirty inside I think maybe the orange juice is topped up with fresh and the older juice still in is going off and sour as it was a cloudy colour too. I asked for some fried eggs with the yolk well done and they were inedible - all crispy mush. The bacon and sausages were not very well done and things just weren’t replenished quickly enough so that you could have everything together hot. The hotel and staff are fabulous though
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was spacious and comfortable and staff were very friendly. Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yunus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only missing thing is they don’t have parking
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location very clean lovely breakfast with very friendly helpful staff one downside is there isnt any on site parking
Stayed 1 night in Aug 2024

10/10 Excellent

Hirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay at this hotel now, and still just as great as the first time! Very clean and comfortable. Staff are excellent. Would highly recommend!
Stayed 6 nights in Aug 2024

8/10 Good

Lewis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vikki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nick

Stayed 1 night in Aug 2024

10/10 Excellent

martin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel lovely room very clean and very comfy bed great shower too loved the cooked breakfast not over cooked and tasted delicious big downside is no onsite parking although there are pay car parks nearby plus it has a lovely bar but weirdly the toilets are on the first floor ? When there's room on the ground floor over-all loved the hotel and very much enjoyed Sunderland
Stayed 2 nights in Aug 2024

6/10 Okay

Kaci, Rawtenstall

Liked: Cleanliness, staff & service, property conditions & facilities
Everything with the property was absolutely great, staff were very friendly and helpful. The food was amazing and the room was clean and very modern. The only thing about staying here was I didn’t get much sleep as they was a couple a few rooms down shouting and screaming from their room because of this I managed to get about an hour which did ruin the stay slightly, other than this everything was perfect. Thank you
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop in City
Check in nice and smooth after midnight, Room huge but it was a large disabled room. Everything very new and shiny which you would expect. Bed and pillows were amazing. Didn't use room service or have a breakfast. Great location for city centre but be aware there is no parking on the Hotel site.
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly staff on reception during check in and check out. Lovely breakfast. Room was lovely and clean. Absolutely loved the added touch of dove bathroom products, hand wash, body cream, shampoo and conditioner and body wash.
Stayed 1 night in Aug 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet pleasant stay
Stayed 1 night in Jul 2024

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Holiday Inn
This is without doubt one of the best Holiday Inns I've ever stayed in. New clean and very friendly staff. Especially Kate who worked on the bar, definitely an asset to the company. Breakfast was filling with a good choice. If i had one minor gripe, you only get 2 Tea bags in your room but can ask for more at reception.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Yankees
Staff was wonderful and the accommodations were first rate. Excellent breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant hotel and staff
Fabulous hotel in central Sunderland . Staff all made for fabulous stay always a smiley greeting chat advice on local stuff which really makes a differance . Would definately stay again and advise if taking car park at Sunnyside Car park £5 for overnight 😎
Stayed 3 nights in Jul 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal spot
Really nice hotel close to everything especially the 'nice' bit, the city is a bit grim as you get off the station and walk through the hotel but the hotel faces a nice square and just round the corner is the culture quarter, theatre, live music good bars and restaurants. Everything about the hotel is good but if you stay for the buffet breakfast ask for scrambled or poached eggs cos they make them fresh for you, porridge was made to order too.
Stayed 3 nights in Jul 2024