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Seneca Niagara Resort & Casino

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Seneca Niagara Resort & Casino

Reception
View from room
Lobby
Indoor pool, sun loungers
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking included
    Parking included
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
310 4th St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    3 min walk
  • Old Falls Street
    3 min walk
  • Conference Center Niagara Falls
    4 min walk
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    11 min drive

Room options

View all photos for View Room with One King Bed Non-Smoking

In-room safe, desk, blackout drapes, iron/ironing board

View Room with One King Bed Non-Smoking

  • 404 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Smoking

  • 404 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Smoking

  • 404 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for View Room with Two Queen Beds Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

View Room with Two Queen Beds Non Smoking

  • 404 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite, 1 King Bed, Jetted Tub, Non Smoking

View from room

Corner Suite, 1 King Bed, Jetted Tub, Non Smoking

  • 642 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 404 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • 404 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite, 1 King Bed, Jetted Tub, Smoking

View from room

Corner Suite, 1 King Bed, Jetted Tub, Smoking

  • 642 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

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About this property

Seneca Niagara Resort & Casino

4-star hotel in Downtown Niagara Falls
Along with 10 restaurants, this hotel has a full-service spa and a casino. Free WiFi in public areas and free valet parking are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge.
Seneca Niagara Resort & Casino offers 604 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with pay movies. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa at Seneca. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Seneca Niagara Resort & Casino features an indoor pool and a health club. Dining is available at one of the hotel's 10 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 5 meeting rooms. This business-friendly hotel also offers a casino, a spa tub, and a sauna. Complimentary uncovered self parking and uncovered valet parking are available on site.

Seneca Niagara Resort & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Western Door - This restaurant specializes in seafood. Guests can enjoy drinks at the bar.
Koi - This restaurant specializes in Asian cuisine. Open daily.
La Cascata - This restaurant specializes in Italian cuisine. Open select days.
Three Sisters Cafe - This restaurant specializes in Asian cuisine and serves breakfast, brunch, and lunch. Open 24 hours. Open daily.
Full.Plate Eatery - This buffet restaurant serves dinner only. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: USD 17 to 25 per person
  • 10 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Full.Plate Eatery
  • Koi
  • La Cascata
  • Three Sisters Cafe
  • Western Door

Things to do

  • 2,500 slot machines
  • 80 gaming tables
  • Arcade/game room
  • Casino
  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On a lake
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from October 17 2024 to November 17 2024 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Spa tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from June 14 to June 14:
  • Swimming pool
The property will be renovating from October 17 2024 to November 17 2024 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 17 to 25 per person
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside alcohol is not permitted on the premises. Alcoholic beverages are available for purchase at The News Stand in the hotel lobby, open 24 hours.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Niagara Casino
Hotel Seneca
Niagara Casino Hotel
Niagara Casino Seneca
Seneca & Hotel
Seneca Hotel
Seneca Niagara Casino
Seneca Niagara Casino & Hotel
Seneca Niagara Casino Hotel
Seneca Niagara Resort Casino
Seneca Resort Casino
Seneca Casino
Seneca Niagara Casino And Hotel
Seneca Niagara Hotel Niagara Falls
Hotel Seneca Niagara
Seneca Niagara Niagara Falls
Seneca Niagara Resort Casino
Seneca Niagara Resort & Casino Hotel
Seneca Niagara Resort & Casino Niagara Falls
Seneca Niagara Resort & Casino Hotel Niagara Falls

Seneca Niagara Resort & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1891 out of 3196 reviews" "
Rating 8 - Good. 722 out of 3196 reviews" "
Rating 6 - Okay. 315 out of 3196 reviews" "
Rating 4 - Poor. 143 out of 3196 reviews" "
Rating 2 - Terrible. 125 out of 3196 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free valet parking. Loved the availability of outside valet services to be taken to and picked up to the area destinations such as the Canada bridge. I wish there were more restaurants and shops near the casino... i like and prefer options.
Stayed 3 nights in Aug 2024

8/10 Good

Tiahni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Debra

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Large beautiful rooms
Stayed 1 night in Aug 2024

8/10 Good

Hal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Our room was great and the view was amazing. We knew housekeeping did not clean the rooms daily, but they never replenished room amenities like coffee, cups or garbage bags. Our jet tub in the room was missing buttons so we thought it was broke, Maintenance did come and say it was fine however we missed out on using it the first night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night to enjoy the full service spa. The service was great and there were lots of restaurants on the premises to enjoy.
Stayed 1 night in Aug 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Excellent location to the falls. Will definitely return!
Stayed 3 nights in Aug 2024

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need some updating. Needs microwave and. TV remotes need to be replaced. No exhaust fan in bathroom, or if there was did not work. Room with a view was not very scenic, on 20th floor was told view of the falls, no view, could only see the mist. Lobby smelled strongly of smoke. I realize smoking casino is just off the front doors, but very strong smoke odor just as you walk in.and restaurants were not open or ridiculously priced.
Stayed 1 night in Aug 2024

8/10 Good

BADI, Stamford

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great bang for your buck
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best casino in Niagara Falls
Excellent casino and rooms are very nice
Stayed 1 night in Aug 2024

10/10 Excellent

joaquimea

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Boris

Traveled with family
I have left a jacket in a closet of room 426 and having trouble to retrieve it. Can you help?
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The falls park was only a couple minutes walk from the resort. Definitely would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

We loved staying in this beautiful hotel!!! Everything was spectacular from the room to the staff. ONLY issue we had is that we were there on a Tuesday and all the restaurants were so crowded and understaffed that the lines to get in were very long and they simply couldn’t accommodate everyone who wanted to eat.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jill

Traveled with family
Disliked: Staff & service
We had booked 2 adjoining rooms. We only received one room for our stay. After speaking with 8 unprofessional and almost rude employees I’m still dealing with trying to get refunded on a room we never received. Absolutely ridiculous. I should be refunded IMMEDIATELY!
Stayed 3 nights in Aug 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Erika Joy

Traveled with family
I would like to give more than three starts of it wasnt for the 2 issues I had. Upon arrival, I checked the bed/ sheets, immediately I had to call housekeeping to get the sheets and pillow case on one of the beds b/c there were stains. They were quick to address the issue. Then I noticed the night stand was not wipped, there was something sticky on it. I didn't call Housekeeping anymore as this is something I could take care of myself. However, this made me wonder how much cleaning was actually done prior to our arrival. Room service was fast and the food was decent. We liked their pool area,it was open for adult until 10pm.
Stayed 2 nights in Aug 2024

4/10 Poor

MARTIN

Stayed 1 night in Aug 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service
Our stay was comfortable but the dining options were an issue. Multiple restaurants were closed during our stay. Additionally, most of the staff were not very friendly. There were very few smiles and not much in the way of enjoying what they were doing.
Stayed 3 nights in Jul 2024

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the resort was wonderful. My disappointment is with the refund of our concert tickets due to the performer cancelling the show. In my opinion, they should have been refunded right then and there. A group of us travelled 4 hours to see this concert only to arrive and find it had been cancelled. The likelihood of us all getting time together again is not good. It's a month later and we're STILL waiting for a refund. That is unacceptable.
Stayed 1 night in Jul 2024

8/10 Good

MEANJU JULIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except my room is next to elevators which makes very big noise like motorcycle.engine sounds. Can not sleep well.
Stayed 2 nights in Aug 2024

8/10 Good

Jenna

Stayed 1 night in Jun 2024

2/10 Terrible

Malcolm

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The phone and jacuzzi was broken. Could not fix the jacuzzi until our last night.
Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and clean .
Stayed 2 nights in May 2024